As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, the customer: How did we do?
The feedback has been incredible. Across a network of 40 locations, spanning across the northeast from New Hampshire to Virginia, we saw hundreds of replies from customers like you about their experiences. Thanks to you, others can now read about your experiences and make a confident decision in renting formal wear.
and me and my girlfriend matched nicely thanks to you!
Very helpful staff. My son looked great! Thanks.
I had gotten tuxedos for my groomsman and I for my wedding. Not only was I helped all the way through the process but all staff was polite and patient. I was even able to borrow a bowtie for my puppy who was also in the wedding. I looked amazing and the tux fit perfect. It was stress free compared to all other places I went to to find a tux. I am very grateful for all staff at the Whitehall location and for making my wedding day for my wife and I very memorable.
Another great experience at Top Hat!
and very courteous a pleasant experience.
Only problem was a button came off the vest.
at my last fitting. Took two days to come in then a button fell off when I put it on
Everyone was very polite however the first pants were a 28 when he is normally a 34/36 the second pair picked up, the length was too long and the vest had a stain when he put it on
I used Tuxedo by Sarno for my Groomsmans tuxedo’s for my wedding this past weekend, and they were excellent! Juan at the Smithtown, NY location is a friendly, knowledgeable professional and had every Tux fitted perfectly. I would recommend them for any occasion, and will surely be back again. Thank you!!
We ordered two tuxedos for back-to-back junior prom nights. Ezra looked truly handsome and spectacular! It really meant a lot when I returned the tuxes and everyone in your shop asked how the prom was. We will definitely be back next year!
Excellent customer service! Thanks SO much!
.. very friendly and knowledgeable .. The fit of the suit was like it was custom made for him .. He looked great at his prom .. They helped him put together a look that got a hundred compliments .. I would rate this Sarno with a 10 👍🏻
and helpful, they assisted me towards just the right tux
I can tell this place is the way to go.
Very helpful in everyway Possible!!! Thanks you!!!!
they were very helpful and made me feel comfortable with the tuxedo.
I got plenty of compliments on how good my tux was
I felt like I was the only one there when I was working with the salesmen.
and the customer service was great. I would highly recommend this place.
once again. Style, class, and professionalism without a hefty price tag is what everyone wants and you provide that. Thank you
They did a great job at a busy store @ the fitting/pick up.
Great selection of extremely fashionable formal wear. I wish I went to more Black-tie events, so I could sample more. Just a repeat of the service and selection that I’ve come to expect from Sarno’s through the years.
Tux was great and Customer Service was wonderful! Thank you for making this process so effortless!
you guys were really good Mark was a pleasure to deal with
thank you i loved the color and i got lots of compliments thank you again
Everything was great and we couldn’t have asked for more.
Staff was friendly & helpfu!
Very good service.
Was notified via email to pick up the tux when it was ready in a timely fashion and the return date was specified and easy to execute. 4th time renting from here and always happy with the results.
I wasn’t happy that I wasn’t able to match my vest with the tie. otherwise, everything was great.
very professional and helpful! Will highly recommend you for future events.
and the customer service was great. I would highly recommend this place.
I used Sarno for both my brother’s and my own wedding. Staff is very friendly and helpful. Would recommend.
Everything was ready when I walked in and the employees were extremely friendly and helpful
Original pants arrived with no button. Had to go back next day for new. Those had a hole in pocket. The ladies in the mall store were all excellent!
Thank you so much, from the fitting, to trying the tuxedo in to picking it up it was a great experience , looking forward to the prom again next year . They help me picking up the best option for me ( and they had plenty ) and the Tux fit great.
the help was fantastic and inviting, thank you very much.
Wouldn’t go anywhere else for formal wear!
Perfect! Thank you!
I felt like Barney Stinson.
with service. Very professional and friendly. Keep up the good work.
picking out suit. Helped us so much. Pick up was little crazy but I understand 6 proms
the whole night and the service was wonderful every odd color ever needed is there including camo
Anthony was extremely knowledgeable and very helpful. I rented 2 tuxes for my oldest son to go to his GF jr prom and his Sr prom. Looked beautiful for both. Will be returning for my other 2 sons
I would go and rent a tux there again they r very nice and helpful
amazing expirience..great staff,,,awesome service ..
the tuxedo came in perfectly. The only bump was the bow tie – a different one was sent than what I was promised because it didn’t come in that pattern(even though I was told it did). While I was disappointed, they worked with me to find a good second choice so overall I was very happy.
Matched my girls dress great – Great night
Thank you Sarno
Thank you so much!
except speaking with other people seems I paid a lot more for the tux then they did and it was the same brand and design. This is my 3 rd yr in a row renting from you, so I am a repeat customer.
workers!! I just wish I received the items earlier than I did in case anything hadn’t fit
but, i had to call multiple times to check the status. The woman was wonderful who assisted me. You need to stagger pick ups and not make people wait til last minute. Kids work nowadays after school and it makes it difficult to pick up less than 24 hrs before an event. Thankfully everything fit as i, the parent picked it up without a fitting. It stressed me out as a parent but everything worked out in the end. Also was to give a shout out to the gentleman who initially fitted him he’s an asset to your company…
Well we were supposed to get a email on Monday or Tuesday it never came the prom was on Friday so on Wednesday I just showed up at the store. He tried on the tux and low N behold the pants were to short. Well the tux was in the store the whole time. They just had the wrong email it wasn’t even close to mine. Then to have it said to I must have put the wrong one on the card. Well I was a mistake by the workers in the store. Well all was well and my son had a good time. But you can see why I couldn’t give u a 5 star rating.
Button came undone
Should have been tailored.
and wrinkled. Looked like it was never pressed from last wear. Not happy with the value for quality tux we received.
Not sure if we will return
but they were black and could not get the right shoes in time for prom but was reimbursed $20 for the mistake.
and so was my shirt
Came in 2 weeks before prom for fitting. I had to call Tuesday (prom was that Saturday) to see if it was in to try on. Women looked for my name and stated it was still processing. Received a call Thursday that tux was in. What bothered me was that friends of mine took their sons in the last minute and had their tux way before I did. Prices were also outrageous…..but was very happy with the end result.
She really took the time to match tie/vest to my prom date’s dress. Great PERSONALIZED service, especially over larger chains like Men’s Warehouse, etc. Highly recommend.
very friendly, juan was great, overrall great experience
helped us find the correct fit for my out of state father in law… not an easy task. Gave us 2 jackets & 3 shirts. Probably should have also provided a variety of vests but they delivered 2 more to our hotel for him. Worked out very well. Definitely would recommend them highly.
with his selection. Consultant was very knowledgeable and personable.
as we were renting two tuxedos for two occasions. My son Corey and I were very pleased with the friendly service we received at Dante. We will definitely share our experience with Corey’s classmates.
It was a perfect fit and I felt very comfortable and dressed appropriately for the occasion. I was very pleased with my rental tux.
we got in and out with no issues as busy as they where the ladies where great
Can’t wait to go to the Prom!!!
Very convenient evening hours.
to work with. You guys helped make everything for our day as perfect as possible. Thank you!
Everyone made it super easy and was very helpful with everything I needed.
and was ready well before I expected. Great customer service as well
the staff was friendly and knowledgeable . Definitely recommend going there :-).
The plaid suit got the reactions I was hoping for! Thank you!!
This place I’ve been to when it was in smithtown for my junior and senior proms. Now I came back for my girlfriends best friend wedding and wow! The young gentleman in the store to help me was great and very professional and truthful with me. Everyone at the wedding said my girl and I looked awesome. I recommend anyone looking for any formal wear or tuxedo to go to tuxedobysarno!
until the return. One of my groomsman from out of town attempted to pick up his up his tux two days before the wedding and discovered the pants didn’t fit. The store overnighted in the corrected size and made sure he received it in time for the wedding.
Both employees were fantastic!
with grey tux and it looked great.
It was not tried on at pick up. I noticed no one did. My son is slim & the shirt was huge & sleeves too long.
had so much fun thank you so much for the help
Superb help by person who fitted Gabe with his tux. A definite 5 star job.
had a wonderful time at the opera.
First of all we are last minute shoppers but also wanted a specific look. We were pleasantly surprised at the fact that they were able to supply us with the exact look we wanted for prom.
Thank you Rudis for making choosing a tuxedo for my sons Prom so very easy. Frank and Lisa thank you for excellent customer service. I recommend Rudis for all your formal wear needs.
comfortable to dance wild in
again for a second year in a row. Thanks for everything.
There were tons of customers there for pickup but the girls handled everyone quickly and the wait was short….
Service was incredible
and Everyone will look great in their Sarno tuxedos!
great help selecting color. Couldn’t ask for more
I had a great time thank you very much
and the service was very good.
and we can’t wait for my daughter’s wedding. Thank you for all your help.
Exactly what I wanted for prom fast service.
Lisa went above and beyond for my Son for his Prom. She made sure everything fit him perfect before he left the shore. Her husband even hemed his pants in 15 minutes just so he can walk out with his tux.
picking out a tux for my son’s prom. The help was amazing and the shop had everything covered. Keep up the great customer service/work.
with being given the wrong color vest and tie at first, but in all the tux fit and looked great!
Pleasure to work with the staff and service was fantastic. Tux was ready early and quality was top notch!! Thank you!!!!
When we first walked in young lady (new employee) greeted us and asked my son to fill out his information card. Within few minutes another woman came over and completely took over the order while the other girl looked on.
He explained what color & suit he was looking to rent. She asked what color his date was wearing and when we told her blue she didn’t recommend him wearing blue (it would clash and one would wash out they other). She tried pushing him into a beige/tan suit to complement the gold in the dress. She kept pushing the color until she was firmly told “no that is not what the color I want”, than she gave a little attitude.
The only reason I’m giving 3 star rating is for the gentleman that took the measurements. He was polite, quick and gave good recommendation on shirt and bow tie color.
Return was easy
,especially when things get really busy. Took several tries & some added time on the phone to get things right on this one – 1st was wrong suit, due to a name mix-up, 2nd try had a close, but wrong color accessories. Eventually was made right, and on time for the occasion. Thanks.
This was our 2 nd time at Tuxedo Sarno. 2 nd measurements were off. The vest was to big, pants little tight and wrong color shoes.
I looked nice as hell thanks to your tux
I thought it was going to be a painful nightmare taking my son for a tux for the prom. Looking forward to seeing him in the tux.
CJ was very courteous and knowledgeable.
I didn’t have to search for weeks trying to find a suit that fit my son perfectly.
Great service, had to add shoes 2 days before the wedding, got them the next day.
He was very friendly and knowledgeable!! He was the whole experiece very easy and helped us wil 12 total tuxedos!
and a beautiful selection to choose from. I’m truly happy that I chose to go there. I certainly would recommend it to everyone.
with my son who has difficulties making decisions
Tuxedos by Sarno was the complete opposite experience! The tuxes fit beautifully, had a modern style, and all 9 of my groomsman were happy as well. I will use them again with any event that needs a rental in the future. Can’t recommend enough! Thank you!
Service was great.
The staff was great with selection, fitting and explaining everything.
The people who dress us were friendly and accommodating. Our clothes looked good and fit well. Corrections were made quickly and accurately.
My son looked great for the Archbishop Carroll Senior Prom. Thank you! Kathleen Williams
4 tux rentals in the last month – very happy with the service that we get at Iacobucci. The people that have helped us have all been great!
on pick up date. We were told to come back the next day anytime and they would be ready, the next day there was no tuxedos at all, when then had to return again on a third day to finally pick up the tuxedos
Thank you to Nick he was extremely helpful
Staff very helpful and accommodating. Tux looked great!
and deliver as promised
quality was great!!! Highly recommended! Thanks for making my son’s junior prom that much better!
I certainly will use them again and I will recommend them to others
The ladies who assisted us in Stroudsburg were friendly and so helpful. Everything from ordering to picking out what we wanted was effortless. Thanks Sarno, we’ll definitely be back for our next event!
We had gone to another business to just look and they wouldn’t even help us! I called the Wilkes barre store and they told us to come on in even though we didn’t have an appointment! Then they helped us make choices and both my brother and I booked our weddings!!!!! Your staff is great!!!!
and thank you for everything
thank u do much it’s out pleasure to do business with you .
My son is a JR at ESHS north. He was a date to a Senior and he was very happy. We wil definitely be back again for his 2019 Senior Prom. Thank You to your awesome staff at the SARNO Store in Stroud Mall.
great fit, great comfort. The staff were very kind and helpful. They also gave me a decent deal. Would definitely go here again
I’ve had some terrible experiences in the past from larger chain stores. I got my Tux at Rudis and the while experience was great. I looked like James Bond and it was still $60 cheaper than the last two tuxes I rented. It was clean, dressed and ready . I will make the drive all the way down from where I live to do my business there from now on.
So nice and patient!!
I had a great experience for my 1st time ever in a tux. Can’t wait for my next time I would have to rent a tux. I would definitely rent it from Tuxedo by Sarno.
Would definitely use ahain
Our first meeting to set up our wedding party couldn’t have gone more smoothly with the friendly staff, Piro assisted us with everything from tuxes to ties and provided his ideas to give us the best look possible!
and the service in the store was good. I got allot of compliments on how it looked. My only complaint was the wait time during my pickup.
I have used you guys 5 times in the past.
Steve fit Jack for a tuxedo for the Haverford Senior Prom. Thank you for your wonderful service!
Great quality suit. Comfortable and fit perfectly.
Great people to work with through the process of two proms within the span of two weeks.
that everyone thought the guys had purchased them instead of rented!!
and looked incredible! Couldn’t be more happy with the results.
I know it is a busy season for you but the wait times were a bit much given the volume of customers and the number of staff available.
with rich color clarity, and was reasonably priced.
There was close attention given to details and accessories- good suggestions, even last minute.
Above all-Excellent customer service!
knowledgeable and we felt we were in good hands!
the ladies at Sarno took great care of us and the tux was perfect no extra fittings required.
The ladies at the store were super helpful & we are grateful! Thank you!
The tux was a great fit and looked really good.
It was a great experience from Start to finish! My sons tux was ready quick and he looked great. Would highly recommend!
The team in Manalapan truly cares. Thanks to all involved. The suits looks awesome on our wedding day.
I’ve been a customer for 3 years and will continue to be.
any adjustments or changes were done with no problems or any questions…whatever I wanted!…after my fitting, Anthony the owner re pressed my tux so I would not have any wrinkles on my big day…
Annac was attentive and recommended me a great look.
Will definitely use again with my other boys!
Especially when dropping tux off – owner met my mom at door to make it easier for her since she in leg cast.
and had excellent service.
My son and I had a great experience picking out his tux for prom. He hadn’t been exactly looking forward to the experience, but the staff were so knowledgeable, helpful, and friendly, they actually made it fun. My son left feeling very confident in his selection and eager to for his tux to be ready.
could not have been more helpful and patient! Brian over in Farmingdale is a pro!
with 2nd tuxedo that was great! Thanks Tuxedobysarno again!
The tuxedo we choose is very nice!
I love it how I was Measured and in an Out by the mins
that fit was the shirt and bow tie. If I didn’t come to get measured, I would understand, but you measured me. Something should of fit. Just didn’t like that I had to come there twice because nothing fit the first time
Never rented a tuxedo before this and I thought the experience was was kind of fun staff was polite all went well
Unsure of the gentlemen’s name but he was wonderful!!
The person who helped me was very polite and knowledgeable and had me out in 20 minutes.
Awesome, simple experience. The staff was super knowledgeable and polite. Excited to see the final product. Thanks, Sarno
Upon Arriving at the store, I was greeted at the door by the owner. The store was not open yet, but the owner graciously allowed me to take care of business and get measured.
,both of the girls at the store were so helpful.
A plus service from Louisa couldnt get any better loved it!
The suits were pricey but overall worth it. The men looked amazing. Alot of the measurements were incorrect, but the bridal party shirts and pants were reordered and fit perfectly the day of.
at Pittston Pa Sarno with extremely good quality and perfect fitting tuxedo rented . Will definitely be returning for senior prom tux !
and tuxedo fit like a glove. Thank you to the ladies in strouds mall for a wonderful job on my son’s tuxedo
I am in Georgia and has not been into the store but so far everything and the person I spoke with is good. Looking forward to meet you when I come into Virginia.
The sales person was very knowledgeable in all products and made sure all items fit perfectly for our body types. Because of this service I will definitely look to come by and purchase retail items in the future…
and look great with the girl too!
and they were very helpful in selecting a tuxedo . Thank you!
and the color with perfectly matched with my girlfriends dress, not to mention the ladies that worked there were so kind and helpful.
nice place to visit
He makes the experience enjoyable and he’s willing to go the extra mile to make sure his customers are happy with their rentals. Thank you, Iacobucci…as always a fantastic experience.
Our groomsmen looked amazing, and everyone loved their tuxes.
He came through in the clutch to ensure everything was ok for my wedding day.
were so expensive. I would be more inclined to rent tuxedos again if the price was cheaper.
Friendly and helpful staff…welcomed us each time we came in! Loved the experience and my son looked great!
helping my son decide on which tux to get.
Excellent service and suits. Easy notifications allowed us to keep track of try-ons and picks ups and returns.
Thanks to you guys my guys looked sharp for my wedding day!!
of the items and were very helpful with the decision making process!
Very pleasant, knowledgeable, and helpful staff! Thanks so much!
and helped in choosing the right tuxedo and also making sure everything looked good . Ty
Our entire experience from first fit and selection to second fit to return was exceptional! We’ll definitely be back for all of our formalwear needs in the future!
and I really enjoyed the fit of my tuxedo
Thank you so much for a great experience!
Everyone throughout the process, was helpful and provided fantastic customer service.
The girls did an amazing job helping with my son’s tux choice! Samantha was extremely helpful! Very professional! My son looked fantastic in his tux! Thank you !
Anthony and Diana were great…made us feel very welcomed. Tuxedo was beautiful and very reasonably priced. Already have another one reserved for May.
I felt great in my tux, received many compliments and was very happy with the attention to the details I received at tuxedo by Sarno.
Thanks for making sure my guys looked sharp for the most important day of my life!!
It was a great suit and looked awesome on me. I will definitely be renting again soon.
First time customer…
I will definitely come back again.
Thank you for the great service. We’ll definitely be back next year! Mom really appreciated your kindness and help as we navigated the boy prom experience.
All around a good experience. I would definitely rent my next Tuxedo at Sarnos!
and pleased with the entire experience! The tux was perfectly fitted and Alex looked amazing!!
VERY FRIENDLY AND MADE IT VERY EASY FOR US TO MAKE A DECISION ON A TUXEDO!!
Personable, knowledgeable, and did not wait.
Classic black very reasonably priced and Christine is very good at what she does.
I was very Happy with the way I looked and felt.
Service was quick and painless. I would recommend Sarno! Great experience!
The staff made sure we were pleased and comfortable with the tux. Have used Sarno in the past and will definitely return!
The young lady at the store on Amboy Road was friendly, professional and courteous.
Beautiful selection of Tuxedos.
Both employees were very professional and very helpful.
When I arrived at Dante’s with my three boys, we were well taken care of by a young man and a young lady! They were both professional, Swift, kind, etc.
Zachh was awesome!! So professional and friendly and made the process smooth. Thank you!
came out to the right fit on me, thank you so much !!
the young girl that worked with us was very patient. We used Art’s last year also, same experience.
so I had to make a second trip to be refitted.
The cuff links both broke before I left the house. Other than that it was great!
Tuxedo was very nice however the button on jacket came off an hour after I put it on. Had to sew it back at the pre party was not happy about that.
The shirt was way too big. As the evening went on, it became very baggie in the front.
It looked bad under the vest.
The staff is friendly and knows what they are doing. Thanks again!!
the best thank you respectfully Joey Barca
– we wouldn’t go anywhere else!
The lady that helped my son was so pleasant and helpful… will definitely be back next year for my other son. And will recommend to all my fiends.
Didn’t know what to expect as we had just gone to men’s warehouse and were told it was a 45 minute wait. We decided to try this place. Although probably wouldn’t have gone bc the outside is very sketchy looking. But glad we did! The 2 workers were so kind, knowledgeable and even funny. Great customer service and we even saved money over MW prices! Hope the tux is as good as picking it out was.
I would highly highly recommend your store! It was a pleasure taking my son their for his junior prom tuxedo. A friend of mine Lesley Devito recommended you and I’m so happy she did. Very knowledgeable staff and great selection and pricing. Thanks!
The husband and wife team at Rudi’s always work quickly to get you sized, fitted and suited up. Especially during prom season, it is frequently standing room only in Rudi’s and for good reason – their good service. For such a small store their selection is amazing. Top styles. Their hours could not be better. Open until 8. We walked in at 7:35 with our apologies but they welcomed us without rushing us. Thank you!
We use arts for him and her in honesdale every year and we could not be happier! They are always so friendly and helpful.
Comfortable good quality and looking suits. Thanks
Staff is excelllent, everyone there is extremely helpful. This is the place to go for all special occasions. They took the time to make sure every detail was as it should be for our wedding. And they take care of things in a timely fashion without rushing to get you out of there. Highly recommend.
Mr. & Mrs. James Waldron
I got my Tuxedo from Art’s for men. Their entire staff was simply outstanding, their attention to every aspect was just impeccable. I would highly recommend them
and great customer service.
We’ll be back with our other kids for their proms
The women who helped us in the store could not have been more helpful or knowledgeable.
We were in an out in 10 minutes!!
We are looking forward to picking up tux this week!!!
Everyone always makes renting from Sarno in The Stroud Mall an easy and good experience!
You made the process of renting a great looking tux easy!
and answered all of our needs
The tux and shoes were brand new! Awesome customer service!
We will always choose Sarno from now on.
The tuxedo was very flattering and stylish and the price was reasonable.
They have everything you need. Wonderful people who know the business.
but they forgot to include my pocket square.
Thank you for being expertly Styled by Sarno at Page Six in Skippack PA for Senior Prom!
Mr. Smith was extremely kind and efficient. Provided excellent customer service!
They knew your products and helped with matching the colors and when items were not available they offered quick recommendations for a substitute. Recommended this suit for son which was perfect.
The tuxedo fit fine after having to come back a second time. The shoes still had too much space but I still believe that was from trying on a completely different style shoe. If eveything had been the right size the first time I could have saved three hours traveling time,tolls, and gas.
No issues whatsoever. Great people to work with.
Everyone complemented my shoes and my shawl tux jacket. I loved the fit of the pants too.
Good variety of suits to choose from. Very kind and helpful.
that were available to help multiple people at a time
Wonderful job. Everything matched and fit accordingly to how we needed. THANK YOU FOR A WONDERFUL TUX
extremely helpful and accommodating.
It seemed the employees were understaffed and the wait time was a little more than an hour and a half.
Everything was great until the day of the wedding. Two of my groomsmen were missing pocket squares. Slightly annoyed that the person who gave them the tux didn’t check if everything was included. Everything else about the experience was good though. I personally had no problems.
and there were no issues with the tuxedo which is a reflection of the quality of the measurements by the staff. No issues with my fitting is always a plus.
The total opposite of one of your competitors. Thanks!
Service and employees all were knowledgeable and courteous. The price was a bit high for a prom suit rental. $163 after a $50 coupon was too much.
The young woman who fitted my son was very patient and friendly.
The lady that took care of me was awesome. She deserves a raise
Juan is extremely knowledgeable and helpful! Thank you
Awesome experience at the my kisco store. The New Jersey and long island stores weren’t that great according to my groomsmen.
in picking out my Tuxedo! Thanks
I’m 6’4 and slim. They really took the time measuring me to make sure everything looks great.
and they helped find a color match very well!
– fit perfectly and received many complements by everyone, even people I did not know. Would defiantly rent again but I would have liked to buy it because it was so nice.
Unfortunately I did have some issues, the jack seam had a tear in it, which was brought to my attention inn the church but the wedding attendant was able to stitch it up. Also the collar had a wear spot on the under side of the collar so it had a permanent wrinkle.
But things happen and the important thing it was a great wedding.
Simply put, on a Sunday afternoon in prom and wedding season, there should have been more than 1 person operating the store. The tux fitting service received by the young lady was exemplary and she should be recognized for her knowledge and service. But the manager of the store should have assigned more staff.
with how comfortable it was.
for a great tux for a great night.
and meet all our needs!
A long jacket should have been ordered for Andrew, but it was a super easy fix and it came in in plenty of time. The staff was always pleasant whenever we came in. Will definitely be back for senior prom!
good customer service
Service was exceptional from first call thru return.
Tux was stunning, couldn’t fault the service at all, from the ease of ordering to collection and even returning the morning after Junior Prom.
See you again for Senior Prom.
liked how they went step by step on how to choose the right suit.
from start to finish. My son got to try on the tux before the prom just in case there was anything wrong, it could be fixed. I would recommend your store 💯. Great experience and great quality tuxedos. We will be back next year for senior prom!!!
and a friendly staff. Will definitely be back. TAMIN was the best.
A+ all around – well done
Everyone working this afternoon were fantastic! Helpful, polite and knowledgeable. Thank you! 🙂
yet still friendly and pleasant
for renting a tuxedo for a formal event which was my senior prom which the information was informing and the color choices was crazy but everything was great
Michael was kindly with a good personality who make us feel welcome the sooner we walk in the door my future wife and I are very happy to do business at his service.
Great Sevice !! Perfect fit. Thank you !!
Thank you ladies.
the ladies really helped us find the right tux.
always coming back
at the Wilkes-Barre location. The staff were patient and helpful, and pointed me exactly in the direction of the perfect tuxedo.
Thank you for your professionalism and hospitality !! Love Iacobuccis!!
Service and assistance was excellent. Needed a shirt with longer sleeves which was obtained quickly. Joe was a great help with fitting. Very pleased with the experience and will come back anytime. Thanks.
Lori is wonderful, very helpful and friendly. And she truly is great at what she does, in August 2017 she sized me for a tuxedo and it fit absolutely PERFECT. I am sure this time around Lori got it right again.
and a pleasure to do business with .
Everything was great. Employees were very helpful and professional. The tux was super comfortable. Thank you.
The staff at Sarno are friendly and very knowledgeable. They made the process very easy for us. It was a great experience!
The person that measured him did an excellent job!! Everything fit beautifully!! I looked around at the other kids and their pants seemed to long or their jacket sleeves were long, but not Kyle!! Everything fit like a glove and the colors matched perfect to his dates dress. The customer service was excellent!! I will be back for sure and let everyone know of the experience I had! Thank you for making my sons prom a great success!!
and knowledgeable! Would recommend to all!
friendly and very knowledgeable. The whole experience was great. Highly recommend Sarnos for any semi or prom rental.
The formal wear was timely delivered for both my son and I. However, upon receipt, the shirt for me was mis-sized. The sales associate promptly re-ordered a replacement that was received timely enough for the event.
The woman that helped us was very welcoming, patient and professional! My husband and I were very pleased with the care and concern that went into our visit. Being father of the bride is a special time and the employees at Sarno made our visit worthwhile!
The employees in store made it so easy. They were pleasant and very helpful.
I am very happy with my choice of Tuxedo by Sarno. The tuxedo fit perfectly and the staff was very friendly and accommodating. I will definitely be back for any future rentals and will recommend it to family and friends for the next wedding. The only minor issue I had was with the vest in that the adjustable straps in the back would not hold. I kept having to retighten it all night.
Also, as an aside, please correct the name on the account, it is incorrectly appearing as ‘Frod’.
Thanks and regards,
& Don was extremely helpful & took his time with the fitting. I was very pleased with your service & will return again. Thanks again, Scott
We always get our tuxedos at your shop and love the service every time. They go out of their way to make sure you are happy with everything!!
Everyone was efficient, helpful and very hard working! Price was very fair and advice appreciated. Thank you!
in helping me design the outfit beforehand. Both my groomsmen and I were constantly complimented on how sharp the tux was. Very customizable and they make the process so easy.
and was skipped because of negligence
Only problem was that pants were a little too big and the suspenders didn’t fit.
The tailor took his time,answered all my questions, was very polite and extremely helpful .
Friendly and knowledgeable staff
Very pleasant experience. Woman was very nice. Was done quickly and professionally. Thank you.
He took his time and let my son try on a look, which other places wouldn’t let him do.
So far, so good!
The place is very nice with every size you can think of to try on. The owners are amazing, very helpful! I would definitely recommend them to everyone!
Good- better than bad, but not great simply because I never have a great time shopping. It is as good an experience for me that it could be, the worker was very helpful.
Second time using Forum. There are closer shops to my house but I had such a great experience a few years ago using them for my oldest son’s prom that I didn’t think twice to use them again for my second son! Nice, respectful and very helpful sales people. They take care of everything! Highly recommend!
The lady who helped us was absolutely wonderful! She was knowledgeable and friendly! We have recommended your store to our friends. Keep up the great work!
Thank you for making it so easy and stress free.
& being very helpful!
My tux fit and was ready on time. The fitting was easy and when it ready pick up was easy. Drop off was even easier
Such a wonderful young woman that helped us. She was very knowledgeable and personable. Friendly and funny too! It’s nice to deal with someone with a happy personality!
for a tux; selection, service and price. I recommend to everyone.
So helpful and so nice. Even though it was quite busy and there was a lot going on they gave everyone individual attention. They also took care of all of their customers in a timely manner. We were very pleased.
at your Hazlet store. Professional and personable. Always use this great rental store!
The service so far is wonderful at your Fifth Av location in Brooklyn. The staff are quite pleasant. Five stars
Perfect the Tuxedo was like new fit well and looked good
Was so quick and easy! Highly recommend
and pleasant to work with!
The ladies were quite busy, but we were greeted, asked to wait and only waited about 5 minutes. Chose the tux and were on our way. Great service.
We will definitely return here for future tuxedo needs!!!
pleasant and very knowledgeable.
They were training a new staff member but they were still very good and courteous to everyone
Very friendly customer service. Loved the dog. Quick service.
Kelly helped me and my son out and she was Fantastic . Very patient and answered All our questions.
We were selecting a tux for my son’s prom. Both the associates that were helping us were wonderful. They made great suggestions and were very patient during our selections. This was our first experience and we were pleased with the service of initial step.
The groomsmen and fathers were in and were met with friendly staff. Took our information quickly and the gentleman who measured us was very nice and helpful. Nothing negative can be said about our visit with you.
and a pleasure to work with!
and very helpful. They really had good taste in colors and helped me pick the proper tux.
of our situation! (my wife’s funeral)
He was terrific helping me and my 12-year old grandson getting us our black suits. I told him that, God willing, in 5 years, we’ll definitely be back to get him a nice tuxedo for his prom!
She had myself and another customer and she was efficient with helping both of us.
easy to find location, fast! In and out in less than 30 minutes. Great experience for both myself and my son!
and she was very helpful with good taste
I’ve been in more wedding parties and have been fitted for more tuxedos than I care to remember. This was by far the easiest and most convenient fitting I have ever had. Raphael was professional and courteous and he was able to size me up by just looking at me (don’t worry, he took exact measurements after guessing my size). My body type is hard to size for. I have a 52” chest, but with a slimmer waist. Most other tuxedo rental places would just put me in a “big and tall” type suit jacket to fit my chest properly but it made the rest of my body look like a little kid borrowing his dad’s blazer. He said he is able to put me in a larger sized coat, but a slimmer fit, regular length, so it wouldn’t look like I was a 4 year old playing dress up with his fathers clothes. He also agreed that the sleeve length of the jacket should show a little bit of dress shirt at the wrist, where most places don’t care and the suit jacket almost covers my entire hand. Which, to me, just looks awful.
From the greeter at the door, the the girl who rang us up at the end. Very friendly, helpful and truly a pleasure to visit. Can not wait until my son gets to wear his tuxedo to prom.
Picked up tuxedo on Wednesday during “ state of emergency” for snow.
fit like a glove. Excellent quality
Mr. Riggi was both professional and kind. He really went out of his way to make our experience at Sarno an excellent one. Altogether a great way to kick off the first preparatory phase of my brother’s wedding.
from the time we arrived until we were finished. Friendly, professional service.
if you guys tapered your pants but other wise pretty good
The young lady who assisted me was wonderful. She really cared and took her time with me and my wife. We left the store wondering who we could talk to about the great job she did. Nice work!!!
Had to go back to have refitted. Other than that it was good.
and picked me just what I was looking for.
Warm friendly staff that know their business and you can tell they care!!!
and the gentleman helping us was Very friendly and accommodating.
John was an excellent salesman.
I received the wrong suit. I then was missing pieces. However, one person made it right. And I’m only commenting at all to tell you that the woman working your Dickson City Pa. location on St Patrick’s Day (3-17-18) in the late afternoon SAVED THE DAY and my business with Sarno. She went above and beyond and nailed every detail and fixed the problems she didn’t create. And she did it in about 30 minutes. She even pinned my corsage for the Friendly Son’s dinner that I was on my way to that evening. She did this all as the only one in the shop, waiting on three different groups at once. And did it with poise and a smile. She is an asset and I hope she is appreciated by leadership.
will know more when i pick up tux
I felt like my needs were heard and that my best interest was in mind.
Dealt with three stores: Linden, Verona and Nanuet.
Your staff in all three stores were both courteous and personable which made for a wonderful experience. I will gladly refer you in the future.
The tux was great, clean etc and had a good time wearing it in the wedding. My complaint would be the limited hours to return it on time on a Sunday due to the limited hours. That’s why I would, given the choice, go with Mens warehouse instead.
Thanks for being so nice and for being so prompt with everything!
Outstanding staff! They did an amazing job! My husband and his guys loved the service that was provided and the tuxedos. They did a great job with my 10 month old son’s tuxedo as well. Great quality!
No problem everyone Was pleased
Easy, stress-free rental that I will definitely be using again.
Staff was great, all the grooms party men looked amazing
The young man that fitted Camden for his suit was exceptional! Highly recommend!
Professional, friendly and more than accommodating
— comfortable to wear — Gene very helpful and polite
The pants clips did not stay in place where set, every time a sat down and stood up they opened up and I had to rejoice. I thought I was renting the Friendly sons of st. patrick special offer at $59.99. As it turned out I was provided a slightly more expensive tuxedo because the sales person who handled the original sale, did not mention the $59.99 offer. So in my opinion i over paid for a tuxedo, that was defective.
Makayla was really helpful! We had a great experience and we’re looking forward to coming back with all of the guys.
The company rep. Was very professional and accommodating. She was knowledgeable, professional and very efficient. My first encounter with Dante Tuxedo was in 1986 – 32 Years later
It’s good to see their quality and professionalism has not changed!!!
And I have rented 24 tux’s from you!
Friendly and professional. Very competitive pricing and owner valued my business
Always a good Job. Very Friendly Staff. would not go anywhere Else. Thank You!
Entire ordering, pick up, and return was done with ease. Pleasant staff.
I’ve been in a few times the couple years and the staff is always very helpful. Every rental has always arrived as expected.
She was very cooperative understanding pleasant took her time to fit my fiance. She did rush us she smiled the whole time… Thank you for your service
Made you feel comfortable and left feeling you made a good choice!
Excellent service, offered suggestions, experienced, and overall courteous
The service was great as well as the selection. They made me feel very comfortable.
and very friendly.
Great fit knowledgeable staff
We came to Sarno to look at tuxedos for my fiancé and his groomsmen. We initially went to men’s Wearhouse which was a mistake because we felt that after we told them what we wanted, they saw dollar signs and gave us options that were so unreasonable. Very discouraged, we went to Sarno and met Adam. He was so pleasant and greeted us when we go there. We told him what we were looking for (we wanted to buy the suits) and he explained everything to us. He made it so the groomsmen could buy the suit and then rent the accessories.. he also kept our budget in mind. We were so suprised so well everything worked out and we really have to thank Adam because he made the process enjoyable and he was so helpful!
What a pleasure working with the staff at the store on RT 59 , Great Job 👍
super service – professional from the get go – experienced and friendly – will come again!!
The gentleman who waited on us was terrific. Very conscientious and detailed.
Very positive experience. The ladies that helped us were very professional. Very helpful and I would recommend this location to anyone that needs a tux.
Young lady working was courteous personable and very knowledgeable! Was fitted in no time and on my way to finish my day
The worker was great and it was great
Staff was very courteous and helpful. I was helped almost immediately and found everything I was looking for. Overall great experience.
very professional …
2nd consecutive year renting and the service has been excellent. Knowledgeable curteous associates and overall satisfaction.
The woman who helped us (i forgot her name unfortunately) was so beyond helpful and extremely friendly. Thank you for helping us pick the perfect tux!
They were busy (it was a Saturday afternoon in Prom season) so in the beginning, it was a bit unorganized and the staff was short but despite that the service was great, they have a great variety of Tuxedos and suites and I found what I wanted there for me, my father and 6 groomsman.
The prices are also pretty good.
Juan has been amazing so far. Very friendly and efficient. He really knows his stuff. We were apprehensive to use this company because of the bad reviews online but Juan won our confidence and convinced us that he would personally make sure everything was perfect.
They did a great job
Very awesome hospitality from both young ladies, I will definitely be recommending everyone in need of a Tux. Thank you so much!
We took a lot of time to pick out every detail. Then when we went for a fitting the shoes were gray instead of black & there was a tie instead of a bow tie. This was a big issue since the suit colors were black & gold how can u wear gray shoes with that. Thank god we went up on Mon for a fitting so there was time to get black shoes & a bow tie. But if i trusted everything was how i ordered it & i just went the day before to pick everything up this could of turned into a nightmare.
Luisa was great
and everything fit great, thanks!
and extremely helpful! I didn’t know what to expect but I feel confident on our choices. The best!
she did such a great job. Helped with style made me feel very comfortable. Just a pleasure to be around.
Everything was fine. The staff was friendly and patient.
I hate getting dressed up. I needed a nice suit for my cousin’s wedding and this was the best place I’ve been to. Great service and attention which made my visit surprising painless. Will recommend my friends.
Everyone was extremely nice. I hate trying on clothes. Made my visit extremely painless!
with the treatment I received. The fitting was well done and took no time at all. I highly recommend Sarno.
Was more than pleased with the service and attention to detail.
at Elephants trunk! Friendly staff. good attention to detail
Courteous and efficient service which resulted in a well fitting and comfortable tuxedo. Will definitely use again as the need arises.
Extremely friendly staff. Made renting the tux an easy process.
Friendly staff, very helpful, they know what do are doing, very professional. If I had a choice I would give them 20 stars
Top button fell off of tuxedo jacket.
The entire experience was a pleasant one. Nora was exceptional in many helpful ways. We left very satisfied with both the tux choice and the price. Jason was also very helpful and the reason we came back for a second visit. Also recommended Sarno to a niece who is getting married 3 months after my daughter. They also contracted with Sarno. 😊.
We got there at 10am and the sales people were ready to go even after a big storm the day before! very attentive, in and out in twenty minutes!! thanks very much, great sales team at the store.
Vondel was professional and knew the styles and measurements. A delightful experience getting my 5th grader measured for an upcoming performance. Will definitely be back and recommend the Elephant’s Trunk to others!
Perfect customer service!!
Extremely helpful, excellent suggestions
Will be back for sure!!
Knowledgeable, Friendly, Patient staff helped with selection of a Tuxedo. Will recommend and/or return for future rental. Thank you.
very good experience.
Mark was awesome and a great help for all of our party!
Very helpful. Fit well. Easy transaction.
I would recommend Sarno to others
Good location. 1 time shirt arms to short and pants short and a slim cut ..
2nd time the shirt was okay but wrinkled
The sales man did a great job and was very helpful with our first consult! He did everything to make us feel sure and good about our choices!
Love the Pittston location! Adrienne is very helpful and easy to work with!
Great Tuxedos and great customer service. Highly recommended!
Great place for a tux. Great customer service
Thank you very much. I know English not very well therefore I can’t say much more. Once again I express
my great and aprecation for your service.
Shaniqua sold me on this company for my wedding needs. I walked in and was impressed at how I was treated. The sales associate Shaniqua was approachable, patient, knowledgeable, and eager to help. Never did I feel pressured to buy, she was the reason I chose to shop here. Her, and the amazing quality of your products! I’m looking forward now instead of dreading the experience. Can’t wait to pick up my tuxedos for the big day. Thanks alot!
Professional easygoing people and the suit fit perfect and was very comfortable would recommend my friends to use Rudi’s
Staff was extremely helpful, the Tuxedo arrived earlier then expected which made it easy for pickup and try on.
The staff member (Dot) helped me with my selection, as the event was “black-tie optional, and together we chose what I thought was perfect at the event. Fit was perfect, the clothing was in excellent condition, and ready when I needed it.
Great Service! The ladies are awesome, very attentive and inviting!!
The tux fit very well and the staff was great thanks!!!
Everything was great best people every thank you guys for everything couldn’t not have been better everything was 100% great I will come again when ever I need a tuxedo
The experience was fantastic the gentleman we worked with was knowledgeable and patient with us. It was an excellent overall experience.
Very satisfied… Thanks. The sales rep was very helpful and professional.
Great job… Thank you
Awesome, timely service!
The gentlemen were very kind, courteous and engaging. They explored my interests and gave me good advice as a very particular and unique client. I have not used a service like this in years and was unsure about the potential experience. They made this an easy experience and left me recommending Sarno – thanks , Ric
Thank you Jim.
Used Sarno for my Prom, now for my wedding. Great all around experience!
Excellent services; great experience. It was easy and fast to find what we were looking for.
This is the second time we go to you guys for Jimmies prom and customer service has been great!!! Thank You
From start to finish the experience was excellent. Very helpful and friendly staff.
great service, great tux, easy in and out
Great experience, great advice and easy to talk to , I’d definitely recommend them to anyone looking for a tuxedo
Very professional (Jane), knowledable and efficient. Good selection of outfits.
Professional from beginning to end
My experience was a good one. The look and fitment was great. I’ll be recommending this shop in the future.
Everything fit perfectly and looked great.
I like the fact that you have a lot of experience
Fantastic costumer service form the moment I walked in to the time I swiped my card
I was very happy with the tux rental and the service provided by the staff.
Kim helped me pick the right tux and fit for an upcoming event. She was extremely pleasant and helpful.
Service was fantastic… needed sleeves adjusted, no problem.
I would have no problem telling anyone to comeing here
We went to location in Whitehall Pennsylvania. The staff were very professional and courteous they gave us the best service we’ve ever seen I will definitely use them again.
Shannon in Wilkes Barre is the best! Takes her time and is very personable. Suits and Tuxedos always have the best fit from Sarno.
The tux looked great! The coat size was wrong, but TJ delivered one that fit to my daughter’s house in time for the ceremony. Above and beyond! Thank you for your assistance. I’ll share a photo when they come from the photographer.
staff was very nice helpful and gave me ideas on what styles to put together i would definitely recommend this place great customer service i also loved how clean the place and presentable it was
Great service, great prices.
Great experience. Everyone was very helpful.
Lori from Dickson City is by far the best. She was very helpful- very informative and made my fiance and I feel very special. In a competitive market, it’s individuals like Lori who I will always give my business to. I can’t thank her enough.
I had a great experience. The others in party had a bad experience at the Metuchen location. They all complained about the fit.
Great and very friendly service!
Service was awesome and my sons were treated like rock stars
Abbie was very helpful and did a fine job fitting me. Return was a breeze. Thanks again.
Nora is great
Service was great the woman who helped me was very professional and knew what she was doing I will recommend my friends to come see you thanks again
So easy to do. I got exactly what I wanted. The staff was very very nice and every helpful in helping me decide what I should wear to an event I had never been to before.
Christine was the best. She was knowledgeable of weddings and formal wear. She made me look great and the rest of my wedding party!
Customer service and prices are outstanding. I went to Tuxedo by Sarno’s as per my niece’s request for her wedding. I was in and out in five minutes but was not rushed at all. I supplied the wedding name to them and they informed me what type of tuxedo was being rented by other gentlemen. The process was fast and informative. The best part, they have a sense of humor. My wife and I had a blast joking with them while getting measured. Outstanding experience. First time there, now the only place I would go to and/or recommend.
Excellent service. Iove doing business with smaller local businesses. That genuinely appreciate me as a customer.
I’m so be glad I was able to be a guest at Night to Shine. Thank you for supporting this event.
First time I’ve rented a tux…in a long time. Process was quick, easy, painless and store personnel were very courteous and helpful.
I met you guys at the expo event.Great service and a great tuxedo rental! Will definitely rent here again!
Thanks for all your help and patience.
Your customer service is EXCELLENT
Great service and a great tuxedo rental! Will definitely rent here again!
Great service and a great tux.
Everything was great as usual!! Thank you 😎
Great service. Would definitely do business with them!
We felt extremely comfortable with Mark. He was wonderful with our 3 & 11 year old boys being able to relate to both of them and make the measuring process VERY smooth!!!
Fit was perfect, thanks to your very kind staff!!!
He looked very handsome and had a wonderful time thank you for your generosity Robin Mayeski
The Service Was Wonderful! The Girl That Took Care Of Us Was So Helpful. Will Definitely Be Using Your Service Again
All went well. Thank you
Logan attended his first Prom. #NightToShine .. sponsored by Tim Tebow foundation. We came into Tuxedo by Sarno and were greeted and treated wonderfully. Fitting a child who’s disabled and special needs isn’t an easy feat. Staff treated him very well. Listened and talked to him…I was VERY pleased with the service and attention by staff.. THANK YOU for making his night so special!!
They were very welcoming and professional. Our experience at tuxedo by Sarno was first class!! They made my son look his best for his night to shine.
I felt like a million dollars in my tux for the prom. Thank you so much to the wonderful lady who helped me. I will rent my tux again from you and tell all my friends to as well.
The tuxedo fit perfectly and it looked great!
Excellent, but please correct name spelling to McArdle (one C)
The customer service was outstanding and the fit was perfect! He had many compliments from family members who know how to sew.
Anika is very sweet
The fella(joe stringer)that measured me what extremely personable and professional. He had a fantastic smell–almost like a hybrid of Stetson and drakaar–not overbearing but subtle. Would definitely recommend to friends!
I was very happy with the service and the attention I received by the lady that took my order and I was happy that she speak my language and know. The stile I was looking for was Available witch is this one.
I loved the staff. Especially the woman that helped size me for my tuxedo. Very family oriented and personable!!
Staff was very nice and kind and helped me fit to the perfect size!
Kaylee made my fitting very enjoyable and stress free. It was quick, professional and friendly. I recommend Dante – Zeller by Sarno to all.
Great place to get a tuxedo and it was much cheaper than Jos A Banks.
My friend was so very pleased with the way I looked in the tux. Great fit. I have never had such good service, from the first moment walking in the door, getting measure, the fitting to the final results the entire experience was a pleasure. I will recommend you to anyone I know who has need of formal attire.
The young beautiful woman that works there on 82nd and 5th gave us great service. She answered every question with ease and offered awesome advice. She helped me with my tux and made me feel comfortable. Will definitely recommend this store.
The lady who helped us was very friendly and knowledgeable. I would highly recommend renting a tuxedo from Sarno’s.
I had a great experience with Clara, she’s so patience!!!
Great service and very helpful! The gold tie was a hit. Thank you AJ
The staff there took there time to make sure that my fiance and myself were satisfied with everything
Excellent service, didn’t rush or pressure us, friendly & professional. We would highly recommend Top Hat!
Stacey helped pick out the tux and was very helpful. A good experience. Matt
Excellent customer service with a smile!
Super service, Very nice and helpful
The girl who helped us out was very helpful and did an excellent job
I’ve been apart of 6+ weddings and used several different tux rental companies. When it comes to bang for your buck, the extremely personable staff, quality of the tux, and just about any other trait you look for when selecting a tux rental company, Rudi’s blows all other out of the water. Highly, highly recommend to anybody. I could not find anything I didn’t like, other then parking but it’s philadelphia so you can expect an empty parking lot right out front.
This was my very first time in the store — as soon as I entered I was made to feel extremely welcome, I was treated like a royal guest while being measured for my tuxedo, and was in & out of the store in a flash!
I was added to the list the day of the fitting. My daughter is the bride and there was a big group of guys there from her bridal party. We were all fitted and paid our deposit quickly and efficiently.
Very friendly and accommodating. Needed pants redone and took care of it immediately.
The tuxedo was very good and looked great. Had a great experience with all the staff.
Saved the night
It was very easy
Anthony did a great job fitting me, making needed adjustments and handling all aspects of my rental. Will recommended him to my business associates.
Awesome service, tux fit well
Great friendly service
Guys at selden tuxedo by Sarna did GREAT job. Sized us up, called well before wedding, had guys go down and had some sizing issues. They were resolved the next day! Awesome
Outstanding. The fit and help was great. Quick turnaround, a pleasure to do business with.
The girls that helped my nephew were amazing!
Courtney was very friendly and so helpful!
Excellent above excellent service
Our First initial meeting so Far was a Very Pleasant One. The 2 Gentlemen helping Us Today was Very Helpful, Pleasant , and just Greeted us Awesome.
Excellent experience. I just wish the grey lapel vest pictured with the 206 black chrome was available for the March wedding. I really want that vest.
Awesome job, Thank you so much for your service
Great Service, great quality!
Thanks for making me feel like a million bucks!
Lori, Laurie, not sure, was very nice. She made the process easy and she was very accommodating. I could not believe it took so little time.
Great customer service
Perfect fit and attentive service.
Everything was great.
Awesome experience for sure
Quick, easy, and no hassle ordering! The team is super helpful and makes the visit stress free. Suits fit well and were in good condition when received. Thank you for all your help.
Can’t say Enough about the great experience my wife and I had, we were greeted with a smile And a great hello. Not sure what we were looking for the manager made sure she had everything for us to try on and we even made some changes because of the choices we didn’t even know that were available. I would gladly tell any of my friends and family if they ever needed Ever need a tuxedo or if they need to rent a suit I would make sure they Stop by here 1st before going anywhere else it was a real pleasure.
Great job! Highly recommended!
As a former proud employee of Sarno and Son from back in the ’70s, I was thrilled to find a local store in the DC area. The Alexandria location was easy to find and in a great location. The store owner/manager, Abbi, was fantastic, representing the friendliness, professionalism and values I remember from my Sarno days. I was presented with my options, then sized in no time, but with plenty of good advice and cordial conversation mixed in. Hard to believe I went from pressing coats in the old Sarno dry cleaning plant when I was 15 to now renting white tie and tails for the Washington Gridiron Dinner, but that’s a long story. Larry Sarno gave me my first job. I learned a lot and saved up money for gas and college. I’m now a 3-star general, but I give Abbi and Sarno’s 5 stars! Why would anyone go anywhere else?
Good Experience. Gene was friendly and offered good advice on selecting my Tux
The girl who fitted my son was wonderful when we went to pick up jacket was tight girl reordered and had to go up again to pick up but pants and shirt was wrinkled I even took pictures young man was abrupt said he inspects everything, I called girl and she said OMG and also reordered them was upset for price I paid and extra trip to pick up again
The selection, service, fit, and mostly, incredible professionalism and friendliness of staff were exceptional. Did we have few ‘tiny’ misfits… Of course… What made the experience so wonderful was not “PERFECTION”, but how the minuscule problems were handled. Thank you very much!! I have two nieces who will be getting married in the next year. I’ll be nudging them toward Dante’s for their tuxedos for certain.
Clara was awesome! She provided lots of input and suggestions making options easy and not too overwhelming.
Extremely helpful in providing all our needs. We arrived a t closing time with a party of 6 and stayed open an extra hour and a half to attend us!!
Professional, pleasant and quick fitting.
Shannon was very helpful and very professional throughout the process of choosing tuxes for our wedding and getting measured for them. She is a true asset to your business.
Great experience from the moment I walked in the door and throughout the process. Great folks.
Made the fitting very easy and the people were very nice and Helpful. Could not have asked for a better experience
Paige 6 always takes care of me and makes me look great
I think they should offer some kind of discount for High School kids who are short of cash! Other than that the suit was great and the service was great! Thank you!
The tuxes were high quality and fit like a glove. Everyone looked great!
Great excellent helpful staff very respectful and polite and attention detail superb service
I had the best experience a customer can ask for , Excellent service, attention to detail and most of all a very friendly staff. I’m very pleased. Thank You!!!
Great people great service
Excellent service and most helpful very pleased
We were able to switch the color of the suit at the last minute. We’ve always received excellent service and have been very happy with Sarnos.
Excellent service. Suit was very nice.
everyone was very nice and polite yes i will recommend you to my friends
Excellent service by representatives! Thank you!
Clara at the Linden, NJ store is phenomenal! She is attentive, knowledgeable and very easy to work with!
Great service during my fitting!
Great service. Friendly. Easy.
Excellent fit, quick service.
Excellent service and very personable staff
Great work. Rudi’s in S. Phila corrected the size problems and when I tried on the corrected items NO PROBLEMS. Lisa was great and so was the tailor in the store. will recommend to others. Too early to get Photo’s from Photographer.
Excellent service by both representatives– very pleasant transaction- thank you!
Everything was great everything fit perfect thanks again
The selection was very good. The fitting was in a timely manner. All was as I expected. Thank you.
excellent and patient service. Took time to show us everything we needed.
I think you guys did a great job. Everyone looked great. Im not a wedding expert or understand how it all works, but you all and the female who I was assigned with did a great job getting everyone setup. Great rentals at a great price. VERY convenient.
Also they worked around the short time we had for the last person who came a week before the wedding.
Would come back again!
The tux’s were beautiful and everyone’s fit without issue. The staff was completely supportive and gave their opinions which we ended up going with. The whole process of picking the tux, getting fitted, and returning the tux was fast and easy.
Great job ty so much for everything
The Staff at the store was great to work with. Great experience
Great, prompt service. Questions and concerns answered.
Great service. They know their business well.
Nora did a great job. I highly recommend this place. Thank you
Everything went extremely smoothly and I felt careful attention to detail was shown in all areas of my experience. The ladies at the Manalapan store were extremely helpful and I would recommend them to everyone.
Anika was very helpful, patient and attentive to our tuxedo rental needs. I’ll definitely return here for future rentals as needed.
Quick and exactly what was needed.
Very friendly, knowledgeable, professional service. Our first experience with renting a suit for a high school dance. Would recommend to friends.
I had a problem with the pants. One of the two clicks on the hip continually opened causing the pants to be loose. Had to go to the Men’s room to tighten throughout the night. I suggest you add belt loops to your pants or offer suspenders.
your rep. nelly was a pro. in helping me. I had not rented a tux. in 30 years and she explained everything I needed to know.
The service was excellent. The place was nice and clean. There was a wide selection of tuxes and suits. My son wasn’t sure what he wanted to wear and I believe her name was Clara helped him and made him feel comfortable in his selection. Rented the tux, suspenders and shoes. I will be going back there again for another party.
The attention was helpful, the fit was great and the pick up and return was very convenient.
Amazing! I rented a tuxedo for a black tie wedding on New Year’s Eve and it could not have been better. The service throughout the process was excellent, they were wonderful to deal with and most importantly, the tuxedo was impeccable. Absolutely recommend you go with Tuxedo by Sarno for any formal event!
Good outfit shirt appears old and worn.
Great service. Appreciated being open day after event, New Years Eve, for return
My family members and I rented 6 tuxedos from Sarno in Denville, NJ. Great employees helped us pick out the best tuxedos for my wedding. Tuxedos were available well ahead of time and everything fit perfectly.
The return was quick and easy.
I will definitely use Sarno again for any future need.
Service was rapid. Suit fit perfectly. Staff very helpful
Everything was perfect!
Awesome job, thank you.
You guys never disappoint. Couldn’t be happier with the tuxes for my wedding, the service you provided in fittings, and the personal touches every single time I’ve rented from you.
The customer service was great and the suit looked awesome, will definitely be going back to Adrianne for all future formal wear needs!
Tuxedo was perfect, service was even better.
Thank u so much for making this experience easy, smooth and very enjoyable
Will recommend your service to everyone
Great customer service!! They made the process a breeze. Thank you!
Great service! Looked and felt like a million bucks. Highly recommended
Always great service!!
Excellent service today!!!
Great service from a professional
The suits were a perfect fit, thanks a million.
Great experience, everything fit great and was ready in plenty of time.
Fitting was quick and professional. The suits looked and fit amazingly. Would certainly reccomend in the future.
Suit was fantastic. Gene helped fit it perfect. Considering there were so many of men getting suits for wedding I expected a more reasonable price.
Kind and obliging.
Tuxedos arrived on time and fit was perfect.!
Service is excellent, selection is classy!!! Salesman is very patient & gives suggestions.
They were very nice and friendly, definitely will comeback and recommend this to friends and family
The salesman was a great help in selecting and fitting the tux.
Tux was great, service excellent.
You did a tremendous job and was so professional and friendly. Thank you for your service.
John couldn’t have been nicer ! Very helpful, professional.
The service was exceptional, as well as the advice.
Great experience! Friendly people and the tux fit and looked great.
Easy peasy. I’m a fan and will be back next time I need to look sharp!
Salesman was helpful and all around great guy!
Excellent service and very friendly staff. Suit fit perfect and looked great. Felt like I was back in the days when men always dressed with class…
Service was excellent!!!
Makayla and Don made the set up quick and simple. They are both very nice!
Very attentive and efficient stuff, the tuxedo fit well.
From the moment we walked into the store Alex was there greeting us with a huge smile on his face. My son is Autistic/Aspergers & they way he was with him made our experience so easy & fun. We had to make some changes more than once & were feeling bad for asking for these changes to be made. The staff was kind, helpful & extremely professional to work with. My son attended his first dance ever & he not only had an amazing time he for once felt confident in his own skin thanks to all of you. Please know that we will be back for many more visits in the near future. Merry Christmas & Happy New Year to all of you. PS~ So many kids complimented him on how he looked & how his pants were higher up so they could see his socks. He was fearful he would be made fun of, but a lot of the boys said”Man I wish my pants sat like yours.” Thank you again from the Brown Family
A big thanks to Shannon @ Tuxedo by Sarno, in Wilkes-Barre, for making sure my suit was a “perfect fit”. My first experience with purchasing formal wear was a successful one, making my first Junior Winter formal even better!! Thanks again! See you in May!!
It’s Always A Blessing 2 Have Worn A Tux. From Dantes In Linden…..
The woman who waited was honest and very helpful. Very sweet and friendly. She suggested the best option and we were very pleased.. we will definitely be back very happy with her service..
There are just two words to describe my experience at Sarno: “Absolutely fantastic!”
The quality and choice of apparel; the staff’s willingness to work with customers until a perfect fit was achieved and the flexibility of pick up was beyond comparison to other garment rental services.
Where else in the world do you get to collect your outfit a week before the actual rental date?
These guys deserve 10 stars!
ty for doing an amazing job for us and being so considerate w/the time we need. You made things so easy for us.
Clara from the Linden, NJ location was absolutely phenomenal ! Not only was she accommodating but she gave suggestions that made sense when we needed them. She was attentive and knowledgeable about all the suits and accessory options! She sat down with us and really gave us a breakdown based on what we were looking at for the wedding….I am looking forward to working with her these next few months. Thank You for a great experience so far !
They actually care how you will look and take the time to make sure the tux fits and looks right. Superior service. I will be using them again.
Adrienne was our sales associate and she was wonderful! Very patient and thorough with my sons fitting, took the time to go over all of his options and made sure he felt comfortable and confident in his choices!
The best service and friendly to customer!
thank you for your service!
Wonderful accommodating staff. We came in with a rush order and the staff did everything possible to accommodate us. Second time using your store and second time satisfied customers. Thank you!
Tuxedos were great – great service! Thanks!
Great service and fitting
Very good experience!
I was fitted perfectly!
Very knowledgeable and friendly staff. Thanks for making our first experience a great experience!! Shannon in your WB store is the BEST!! Thanks again!!
Was a great rental! Will rent from you again!
Very experienced staff on hand. My Tuxedo jacket was a little too tight around the shoulders and my shirt sleeves were too short when I went to pick up. In any event, no problems, they ordered a next size up jacket and shirt and I picked up a few days later. As far as the tux itself; did not look like a “run of the mill” rental. I would def rent from them again.
the gentlemen that was working there at the time of my fitting was very pleasant and made me feel very comfortable. if there was 6 stars to give that’s what I would give. Thank you for such a pleasant experience. When the day comes that I get married I will bring my business here to you guys. The Metuchen place was great and efficient. Thanks Again.
The tuxes were great. However we got the wrong tux after the measurements were taken twice and wrong tie. All in all I would go again, except this time I would make sure it’s written down in more detail what we want.
The guys at Iacobucci’s are always great to deal with.
Fine job as usual. Great service
Awesome experience. Fit as expected. Delivered as promised.
Not only did I look good I felt good. Thank you.
I have been going to Dantes since 1997 and they have always been quick and helpful with all my tuxedo needs. they have handled my families weddings and proms with professionalism and ease.
You did great, tell Lori she is the best.
Steve and Joe are awesome!
Great service and very helpful. Asked whether I prefer any changes such as shorter blazer. Amazing job
Christine was a pleasure to work with.
Everything was great, from the fitting to the day of wearing the suit, definitely will be back when i need a suit again.
It’s Always A Great Time When I Enter The Establishment. Very Professional Workers and Nice Tuxes. Love the whole Dante ‘s Establishment
Always a nice experience. I’ve have been renting and buying tuxes from these guys for years. Feel like am at home when I go there. Thanks!
Excellent experience!! Gilbert was an extraordinary salesperson. He addressed all my concerns with my suitable options and choices, making it quick and simple.
Carol at Tuxedo by Sarno is GREAT! Excellent customer service. She knows the fabric, the cuts and will talk with you to get to know your personality and match you to the right tux. I’ll be back … And will send others whenever I can!
Very easy to reorder a tuxedo from last year. They kept my records so I do not need to go in for measurements. I am pleased with the ease, and kind service.
Great Team of Employees
Christine was awesome!
Had a great experience
Fast, easy and affordable!
Great service. Friendly, quick and attentive. Measurements were all accurate. We will definitely recommend their services.
Everything was just right, thanks for making my daughter special day even more special.
Carol is amazing. She was calm and so detail oriented. You can tell she loves what she does and it shows in her work. Her attention to detail was amazing. I am not the easiest client when it comes to how I want my clothes to fit. I have a particular vision. She handled us with care and was a pro all the way. Thanks to her my husband and I looked amazing. Thanks Carol for making the day so special.
Got our tuxedos a week early which was helpful for our bridal party to pick up and get fitted on time, one zipper ripped open during the ceremony but luckily was able to be repaired by a bridal attendant and 3 people were not measured properly at the farmingdale location, however the issue was quickly rectified. Very happy overall, tuxedos looked great in photos.
Shannon helped us through the whole process. She was very kind and very helpful. Exceeded my expectations and am very happy to see the final product!
Amazing experience – thank you
The staff at the store was extremely kind and helpful
Friendly and efficient! Great service!
Great fit. Great service!
Young girl was very nice & quite knowledgeable.
Very helpful and took their time. Certainly knew their product.
Everyone was really polite and felt like I was in my living room. I would recommend to friends.
Excellent service great attention to every detail. They took great care of us, will recommend them to others
Shannon was so friendly and helpful… Thank you!
Fit really well despite me just sending in measurements. Even gave me a extra blazer in case size was a little off. Wonderful, wonderful place to get a tux from!
I was very satisfied with every step of renting my tux for my daughters wedding. The tux fit perfectly and I was able to dance and enjoy myself worry free.
Fast and Reliable !!!!
The girls where really great
Very good service!
Very easy to work with.
John was extremely helpful in fitting and choosing the right tux. Always great at Sarno’s!
My tux had a great fit. I’m a guy with a Slim frame and narrow shoulders and my tux felt custom made. I may rent it again just to have pictures taken.
Very helpful, the groomsmen and groom looked amazing!! Would recommend to others.
Great customer service, affordable , and not to mention my son look great.. Would recommend this place to everyone and will definitely be returning thank you
Best place in town. Easy,simple,fast. Great customer service.
Awesome Service for myself and my groomsman! DOT IS THE BEST!
The suits were perfect, all exactly what we wanted!
I can’t say enough good things about Carol at S&S Succasunna. Thanks so much for all of your help!! Everything went great!
service was excellent , just expected some Sort of discount for being a repeat client
Timely response, perfect fitting and reasonable pricing.
My boys looked great! Thanks again
Solange was very professional and very helpful.
Good experience, Joe was helpful
EXCELLENT service from start to finish. I was hesitant to rent a tux for my wedding, but Tony actually made it a pleasurable experience. Both gentlemen working here have great personalities and know their stuff when it comes to menswear. My Groomsmen and I looked great thanks to them. I am not an easy body shape to dress (athletic, gym regular), but they worked their magic and with the help of their tailor, I got a lot of compliments on my tux.
The tux and service was pretty good. They forgot to put the button covers in my tux bag after the fitting and I had to come back the day of the wedding to pick a set up but otherwise everything was good.
The selection and service was fantastic!!!
Everything was really easy. I was measured in about 10 minutes. Even after I lost some weight for a wedding, I came in a week early and tried everything on and anything that didn’t look right was changed out. Everything was clean and neatly pressed. The only thing I didn’t like was the return within 24 hours. I would have liked the extra day as we were travelling a long distance and felt a little rushed. Their operating hours are friendly to those that work during the day time and drop off was quick and easy. The tux itself looked great and there were no signs of ware and tear. Thank you!
All the ladies there were pleasant and professional. I’m definitely going back for any occasion!
Tony was amazing from beginning to end! No matter the issues any of the groomsmen had, he handled with professionalism and tact and did what he could do to make it right! great service, funny guy, and great guy!
The whole experience was fast and professional. I would recommend.
Bob Ryan is on top of his game. Always so friendly. Gets his measurements correct. He is a pleasure to around. Has great ideas and suggestions. I always recommend people to go see him.
The tuxedo fit extremely poorly: the jacket, comically large; the sleeves and pants, far too long. I’m not sure how that’s possible, given that I sent measurements that were taken (and retaken) by my local tailor.
I received so many compliments about the tuxedo. So many people at my daughters wedding kept ashing me”where did you get this” ? It is beautiful. I looked and felt great in it. Thanks again.
I was disappointed with my vest. It was very annoying .The adjustment straps to tighten the vest were constantly loosening. Very uncomfortable
perfect in every way AJ was very helpful. he knew his stuff! I LOOKED AND FELT GREAT!MY WIFE AND FAMILY WERE IMPRESSED. THANK YOU TUXEDO by SARNO
The staff here were great, they help my wife and I to create the exact look we wanted to achieve for our wedding. Prices were reasonable. There were some size issues for my best man, but I am not 100% putting that on Top Hat, lol. The top button on my shirt was broken and they got a replacement shirt in for me the next day. I was slightly disappointed with the management of the “socks” we had place aside for the wedding party’s purchase. In the end it all worked out. to anyone.
Sarno was great and made everything so easy and painless. The tuxedos were amazing and were the perfect fit. I️ highly recommend.
Everyone was super professional and helpful. My shoes actually were a little tight when I tried them on. I was told to take them with me anyway just in case and a better fitting pair arrived the next day at the store. Great customer service and professionalism!!!
Thanks for the help!! Will come back!
Not only helped with my tux in their store, but made calls to help with the rest of my wedding party’s tuxes at different stores when there were small issues with theirs. Very helpful!! And the tux looked perfect.
The suit was perfect I looked great for my wedding couldn’t have been happier with the experience
Very friendly and timely.
As the owner of First Class Limousine and someone who is in the industry I knew there was no better place for me to go to get something different for my daughter’s Sweet 16. The staff was helpful and everything fit perfect!
Everything fit great. Just didn’t like the policy of returning the tuxedo just one day after the event. Consideration should be given to return it at least 2 days after to allow a day to recuperate.
The young man who fitted me was so nice, kind and patient. He was very personable. The girl who checked me in on Sunday, so nice and gracious and so friendly! This is a great place and I fully endorse this place. I am 6’3″ and quite large. The tux fitted me fine.
The tuxedos were great and really went well with the decorum. The people at Sarno were easy to work with and made the whole process smooth and efficient. In fact, I plan on using Sarno for my own wedding party. Thanks for everything.
Everything was dead on perfect and when one of the members of the party had a problem mike made everything A.O.K. Thank you mike and your team for a job well done!
Thank you for making my son look fantastic the suit fit to a tee and customer service was excellent I’ll definitely be back for my son’s prom and graduation
Best place to get a tux the staff is awesome I would recommend anyone there!
Excellent service by Carol coordinating grooms attire and groomsmen picking up at different locations. We were really happy we chose Sarno!
Staff was very nice, and made adjustments very quickly. Thank you.
One groomsman had a completely different jacket than the others, along with different shoes. 7 out of the 10 groomsmen had to get refitted for shirts.
you did great
Everything was perfect! That staff was so pleasant and they offered a huge selection of tuxes with a wide range of sizes. I couldn’t be happier!!
Suits were perfect! No issues
Used multiple locations, no one had any issues
The tux fit great and the staff was pleasant and friendly
Great customer service, tux fit very well, looks good. All around great experience dealing with the Smithtown store.
I went on a Sunday to get measured. The staff was pleasant and very knowledgeable. Very impressed….
I’m 6’6” and not easy to fit yet Carol measured me a as unbeleievable as it sounds fit me beautiful.
Everything seemed great, but one of the cuff links and one of the buttons for the shirt was broken. I would expect the cuff link sets to be inspected before handing to a customer. Otherwise, I’m extremely happy that I could pick up in one location and drop it off in another.
Everything was great!
Wonderful service…and great staff.
Tux didn’t arrive until 4 days before the wedding. Wrong size and wrong color. You reordered tux and wrong color again. The day of the wedding it was mailed to the hotel. Shirt too short but was told too late to fix. My sisters wedding and I had to worry about the tux. Terrible
Everything was great !!!!!!
The suits looked and fit great! It was really convenient for us to drop them off with the staff at Stroudsmoor afterwards.
got the wrong pants
EVERYTHING FIT WELL I WANTED TO KEEP IT
Amazing service! Jamie is unbelievably warm, professional and accommodating!!! Loved every moment of our experience!!!
Tux ready early. Both times I went salesman was very helpful.
Everything was perfect, tuxes look amazing and everyone we worked was was so friendly and tolerated our craziness (like my groomsman trying on EVERY jacket in the showroom). Thank you from the bottom of our hearts for making the experience both very simple and super fun!
the young lady was very helpful and a pleasure to work with
My experience was amazing. Your pittston representative is extremely professional and knowledgeable. She is great with building rapport and knows how to make a guest feel at home. PROMOTE!
The staff was excellent! The only comment I have is that more attention has to be made to the actual fitting of the tuxedo…..example one sleeve was longer than the other. I WOULD HIGHLY RECOMMEND TUXEDO BY SARNO !!!
Excellent service and value.
Great staff. Very helpful. I rented a suit as a groomsman and was so impressed with the salesman that I bought a suit and also referred my brother who purchased a suit.
I will definitely be back.
The tuxedo was great, wonderful service.
Absolutely wonderful !!
You guys totally full-filled my expectations! The tuxedo was absolutely perfect and fit to me very professionally! Would highly recommend and go back!
I rented my tux in Marlboro, NJ for my friend’s wedding in Pennsylvania. Everyone at the store provided great customer service. But, the best thing about the entire process was the ability to return it to any location. This was incredibly accommodating as there was a store 5 mins from our hotel. Thank you for the exceptional customer service!
Excellent service. The suit was phenomenal. I’ll be a repeat customer for all of my black tie affairs 100%
Highly recommend using them, went to Allentown store
Carol ladomerak sales associate very good and got all things right and done fast all around good service
Quick. Easy. No complaints.
Beautiful tuxedo well tailored.
Quick and efficient. Great.
Wonderful! Staff is excellent at Scranton
Great service by Beverly and Team
Best customer service experience ever. Very helpful and accommodating sale representatives.
Excellent service because the staff at Dickson City is excellent
They were very kind, patient and helpful. Made the experience enjoyable and fast.
Geno is awesome
The great staff at Sarno Edwardsville and Wilkes-Barre were excellent help. I came in with a roughly mapped but lofty vision and admittedly moderate expectations. What I found was a set of staff members that helped make our wedding a dream in every possible way. They were excellent with suggestions, never pushy, always honest, and they were super-accommodating about last minute changes. Sarno has become my go-to recommendation whenever anyone needs formal men’s wear for any occasion!
Stacy represent the company at the highest levels of professionalism she is attentive to customers needs and personable excellent experience for the second time.
I was left in awe with the great service I got and tend to Clara for the excellent job
I felt welcomed and at home when working with those at Sarno. Everything fit wonderfully while being affordable and an all around enjoyable experience. I would like to extend a personal thank you to those who helped us get fitted and prepared me for my sisters special day.
My suit was fine, but two of my friends suits had a fault. If not for the button falling off of their blazers, I would have easily given 5 stars.
Quick fast and professional. THANK YOU
Great service and very helpful staff!
The best people. Super nice and friendly. I’ve never felt so comfortable going to a formal wear store. The tuxedo looked great. I’m happy I with the service. I will come back again for future formal events.
My tux fit very well and was getting a lot of compliments at the wedding!
Juan was great!
Good fitting, sharp look .
I never received a call or email for my first fitting. Read More...
Wonderful Good job, will go back when I need. Thank you Rudi’s
Went to Secaucus, excellent service! Nora was the best! Quickly arranged and corrected some minor changes. Tuxes where perfect! Thank you!!
Your employees in Secaucus store were excellent.
Store is hard to find with poor signage. Nothing says Sarno that I saw.
The suits fit great, would not been able to do it with out the great help at Top Hat in Allentown.
Very professional,nice and helpful
You ladies did great
great service, very helpful
Everything is good so far
Awesome help and would not let us leave before everything was perfect …the day was an absolute success and one of the major components was the attire …thank you is an understatement..!!!!!
Service was great and tuxedo fit well and was elegant
Was very friendly and helpful
Suit fit just as expected with no issues.
Friendly and personable with excellent service!
Great Service love you guys always make me look Great A+
Sales person very helpful.
Most enjoyable experience.
Great customer service, suit looked great and fit perfectly.
Suit was smaller than the size I was fitted for.
Perfect fit, on time, friendly staff. Thank you!
Thank you for a flawless wedding. Everything was just perfect
Thank you for the great experience again!
Everyone we worked with at Sarno – great! My husband’s jacket was too big, and they ordered and shipped another one in the right size the same day. They looked great for the wedding!
Tuxedos fit and looked amazing, everybody looked like a million bucks!
Nora is such a doll. She is so easy to work with and makes everything a breeze. She is fantastic.
Juan was very helpful in helping me choose the right tuxedo for my wedding. Thank you!
Most comfortable and best looking tuxedo rental I have ever had!
I would have given my service a 5 star rating however my last name was misspelled other than that my visit to the store was very pleasant.
This tux was possibly the best looking thing I have ever worn. The look was fantastic, but the fit was perfect. To cap it off, the shoes were the most comfortable pair of rentals I have ever experienced. All of this happened to be the least expensive tux for a wedding so far. To say I was thrilled with the results would be an understatement. This looked so good and fit so nice I had serious thoughts about just buying it. Not being from the area, it’s still a consideration of driving back.
I cannot speak more highly about this, everything was perfect. Oh, and unlike others they let you drop it off within 2 days instead of the usual next day. Phenomenal tux, really great experience!
Tuxedo fit like a glove, even for a slim guy. Very satisfied and the price was extremely affordable. I will definitely use again!
Great time. Got many compliments on my suit. Thanks!
Best quality for the best price. Great communication and timely service. Everything was measured and fitted perfectly. No point in even recommended any other place, you couldn’t beat the prices if you wanted to.
From the very beginning, we’ve felt very welcomed. Lisa was absolutely a great sales representative. She was patience and always made us feel understood. We started with Rudi’s in April of 2016. Unfortunately, we had a set back and had to change the date. I called Lisa right away and she was very sympathetic and caring. In the beginning of 2017, we’ve received a phone call from Lisa. She explained to us that our tuxedos were all discounted. Lisa explained to us why they were discounted and rescheduled for the groom and the rest of the men to come in April of 2017. From that point on, Lisa was by our side. She was even able to find tuxedos that were the same price of our tuxedos from the year before. Lisa has an eye for color and design and she helped us to decided what colors looked right with our color choices. Rudi’s Formal wear of Philadelphia is the perfect spot if you are looking for some one on one attention and care. They make you feel like your at home.
Couldn’t have been a better day! Compliments all around on the suits and colors. Service was absolutely incredible from the first day we walked in the door to when we did the final fitting.I can’t thank everybody enough!
Amazing service!! Suits were great!
Everyone in my bridal party said they had a great experience and the staff was very friendly and helpful. The Tuxedos looked excellent – great material and quality!
The staff was very attentive. An overall amazing experience. Definitely recommend this place
Its really my fault, the tux was a little big, and since I rushed through the fitting I didn’t notice it until I put it on for the ceremony. So I was hiking my pants up all night. Also the shirt was very large. Again, really my fault that I didn’t pay attention during my fitting.
pleasant experience,no problems..
Friendly, quick, and very knowledgeable and professional.
Everyone there was very nice and professional. Would def recommend doing business there
Great at the Dickson city location. Great people and had everything done way before we needed. Hopefully I’ll personally never need to have a wedding but would recommend to anyone else who is. Xxxx love you guys Great job
Awesome customer service; from the phone conversation, to face to face meeting. Very professional, couple with kindness and makes you feel valued as you are. I will definitely go back again and again not just for future rentals but other purchases. Really impressive.
I have rented and purchased from here many time over the years. Very nice selection of tuxes. Very informative staff (Beverly) who know their product.
The expert abilities of staff with the presence and care of the owner made the experience a positive one.
Hi, The gentleman was very courteous to us. He was a fine salesman.
Adam was extremely helpful !
He gave great suggestions and didn’t make me feel stupid about my choices ! My family and I will definitely be back for every occasion ! Thank you Adam !!
Quick, easy with no nonsense.
You guys did a great job with our tuxedo rentals
You guys did a great job with our tuxedo rentals
Clerk was fantastic. Big help and explained options. Went out of his way to be friendly and helpful. Keep him around.
Great service. with in store on the spot alterations. 5 star all around.
The staff was very attentive and my tux fit great!!!
I want to thank the staff at dante zeller bayridge because of you we looked absolutely amazing here’s is one of the pictures from our shoot to see for you…. Thank you
Shannon was very helpful with selecting choices and styles that satisfied my needs. She also was Instrumental in finding the right color to match the Bridesmaid dresses.
It was also great that I could drop off my tux at the front desk of Genetti Best Western and they picked it up. It would be cool if Sarno partnered with other hotels to provide that service.
I was very happy with service. When we came to pick up tux there was a minor issue with the adjustable pant clip. Within minutes it was taken care of and we were on our way. My sons tux fit perfectly. We would definitely recommend to friends and will continue to use Black Tie for our formal wear needs.
Awesome Tux Awesome fit Awesome service
problem with suspenders
Everything was very quick and simple! We had one issue with a jacket fitting and it was quickly fixed prior to our wedding!
The people and service was great.
The only reason I give Black Tie tuxedo of Smithtown a 3 is from the experience i first had. JUAN is an asset to this company. And completely turned it around. Thank you!
Great staff. Very helpful and accommodating.
Absolutely perfect, the tux I rented for my wedding was a perfect fit and my groomsmen never looked better. I have always come here for my tuxes before (Prom, other events) and will continue coming here for future occasions.
Great service and quality!!!
Suit was a little small
Gene is great! Very helpful and very polite.
Very professional and they made you feel at home
Fit and look was great the Bride and Groom choose a rental place we that was convenient for all the bridal party. The staff at Somerville store was outstanding. The store that fitted groom made arrangements to pick up all 7 tuxs at the venue .
Great customer service, great energy, super friendly. Would recommend to friends!
Very nice people who work there
Outstanding service. Very informative and helpful. Made the process simple and painless. Thank yoj!!!
Friendly staff, carding and helpful
Outstanding service. The Tux was great
You guy’s made me look good, excellent job!!!
Great great great!! Services, fast ,on point, was not rushing you , super friendly. Please come try them out you will not be disappointed. I’m 100% satisfied….
Staff was very kind and pleasant, pleasure to work with them.
Quick, efficient, and very professional staff!
Very friendly and quick service
Very nice staff& very helpful
Carol the woman who took care of us was not the friendliest. The tuxedo that came in for me was a different color vest. We were under the impression I was in all black but the vest came in grey. It worked but wasn’t what we thought. The father of the groom although a very very large man looked ridiculous! I believe he went to Denville. He looked terrible! The tux just didn’t fit. The pants were too short the arms were too short in the jacket. Horrible! Unfortunately my son is getting married in 2019 and we will not be using Sarno!
WONDERFUL SERVICE. the Salesperson was excellent and helpful. a great experience!
made my visit very rewarding, very helpful. lots of help picking out the right suit, jacket, etc.