As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, the customer: How did we do?
The feedback has been incredible. Across a network of 40 locations, spanning across the northeast from New Hampshire to Virginia, we saw hundreds of replies from customers like you about their experiences. Thanks to you, others can now read about your experiences and make a confident decision in renting formal wear.
Staff was amazing she did such a great job. Helped with style made me feel very comfortable. Just a pleasure to be around.
Everything was fine. The staff was friendly and patient.
I hate getting dressed up. I needed a nice suit for my cousin’s wedding and this was the best place I’ve been to. Great service and attention which made my visit surprising painless. Will recommend my friends.
Everyone was extremely nice. I hate trying on clothes. Made my visit extremely painless!
The sales person was wonderful
I couldn’t be more pleased with the treatment I received. The fitting was well done and took no time at all. I highly recommend Sarno.
Was more than pleased with the service and attention to detail.
Great customer service at Elephants trunk! Friendly staff. good attention to detail
Courteous and efficient service which resulted in a well fitting and comfortable tuxedo. Will definitely use again as the need arises.
Extremely friendly staff. Made renting the tux an easy process.
Friendly staff, very helpful, they know what do are doing, very professional. If I had a choice I would give them 20 stars
Top button fell off of tuxedo jacket.
The entire experience was a pleasant one. Nora was exceptional in many helpful ways. We left very satisfied with both the tux choice and the price. Jason was also very helpful and the reason we came back for a second visit. Also recommended Sarno to a niece who is getting married 3 months after my daughter. They also contracted with Sarno. 😊.
We got there at 10am and the sales people were ready to go even after a big storm the day before! very attentive, in and out in twenty minutes!! thanks very much, great sales team at the store.
Vondel was professional and knew the styles and measurements. A delightful experience getting my 5th grader measured for an upcoming performance. Will definitely be back and recommend the Elephant’s Trunk to others!
Staff were friendly, professional, and helpful!
Perfect customer service!!
Extremely helpful, excellent suggestions
Will be back for sure!!
Knowledgeable, Friendly, Patient staff helped with selection of a Tuxedo. Will recommend and/or return for future rental. Thank you.
very good experience.
Mark was awesome and a great help for all of our party!
Very helpful. Fit well. Easy transaction.
I would recommend Sarno to others
Good location. 1 time shirt arms to short and pants short and a slim cut ..
2nd time the shirt was okay but wrinkled
The sales man did a great job and was very helpful with our first consult! He did everything to make us feel sure and good about our choices!
Love the Pittston location! Adrienne is very helpful and easy to work with!
Great Tuxedos and great customer service. Highly recommended!
Great place for a tux. Great customer service
Thank you very much. I know English not very well therefore I can’t say much more. Once again I express
my great and aprecation for your service.
Shaniqua sold me on this company for my wedding needs. I walked in and was impressed at how I was treated. The sales associate Shaniqua was approachable, patient, knowledgeable, and eager to help. Never did I feel pressured to buy, she was the reason I chose to shop here. Her, and the amazing quality of your products! I’m looking forward now instead of dreading the experience. Can’t wait to pick up my tuxedos for the big day. Thanks alot!
Professional easygoing people and the suit fit perfect and was very comfortable would recommend my friends to use Rudi’s
Staff was extremely helpful, the Tuxedo arrived earlier then expected which made it easy for pickup and try on.
The staff member (Dot) helped me with my selection, as the event was “black-tie optional, and together we chose what I thought was perfect at the event. Fit was perfect, the clothing was in excellent condition, and ready when I needed it.
Great Service! The ladies are awesome, very attentive and inviting!!
The tux fit very well and the staff was great thanks!!!
Everything was great best people every thank you guys for everything couldn’t not have been better everything was 100% great I will come again when ever I need a tuxedo
The experience was fantastic the gentleman we worked with was knowledgeable and patient with us. It was an excellent overall experience.
Very satisfied… Thanks. The sales rep was very helpful and professional.
Great job… Thank you
Awesome, timely service!
The gentlemen were very kind, courteous and engaging. They explored my interests and gave me good advice as a very particular and unique client. I have not used a service like this in years and was unsure about the potential experience. They made this an easy experience and left me recommending Sarno – thanks , Ric
Thank you Jim.
Used Sarno for my Prom, now for my wedding. Great all around experience!
Excellent services; great experience. It was easy and fast to find what we were looking for.
This is the second time we go to you guys for Jimmies prom and customer service has been great!!! Thank You
From start to finish the experience was excellent. Very helpful and friendly staff.
great service, great tux, easy in and out
Great experience, great advice and easy to talk to , I’d definitely recommend them to anyone looking for a tuxedo
Very professional (Jane), knowledable and efficient. Good selection of outfits.
Professional from beginning to end
My experience was a good one. The look and fitment was great. I’ll be recommending this shop in the future.
Everything fit perfectly and looked great.
I like the fact that you have a lot of experience
Fantastic costumer service form the moment I walked in to the time I swiped my card
I was very happy with the tux rental and the service provided by the staff.
Kim helped me pick the right tux and fit for an upcoming event. She was extremely pleasant and helpful.
Service was fantastic… needed sleeves adjusted, no problem.
I would have no problem telling anyone to comeing here
We went to location in Whitehall Pennsylvania. The staff were very professional and courteous they gave us the best service we’ve ever seen I will definitely use them again.
Shannon in Wilkes Barre is the best! Takes her time and is very personable. Suits and Tuxedos always have the best fit from Sarno.
The tux looked great! The coat size was wrong, but TJ delivered one that fit to my daughter’s house in time for the ceremony. Above and beyond! Thank you for your assistance. I’ll share a photo when they come from the photographer.
staff was very nice helpful and gave me ideas on what styles to put together i would definitely recommend this place great customer service i also loved how clean the place and presentable it was
Great service, great prices.
Great experience. Everyone was very helpful.
Lori from Dickson City is by far the best. She was very helpful- very informative and made my fiance and I feel very special. In a competitive market, it’s individuals like Lori who I will always give my business to. I can’t thank her enough.
I had a great experience. The others in party had a bad experience at the Metuchen location. They all complained about the fit.
Great and very friendly service!
Service was awesome and my sons were treated like rock stars
Abbie was very helpful and did a fine job fitting me. Return was a breeze. Thanks again.
Nora is great
Service was great the woman who helped me was very professional and knew what she was doing I will recommend my friends to come see you thanks again
So easy to do. I got exactly what I wanted. The staff was very very nice and every helpful in helping me decide what I should wear to an event I had never been to before.
Christine was the best. She was knowledgeable of weddings and formal wear. She made me look great and the rest of my wedding party!
Customer service and prices are outstanding. I went to Tuxedo by Sarno’s as per my niece’s request for her wedding. I was in and out in five minutes but was not rushed at all. I supplied the wedding name to them and they informed me what type of tuxedo was being rented by other gentlemen. The process was fast and informative. The best part, they have a sense of humor. My wife and I had a blast joking with them while getting measured. Outstanding experience. First time there, now the only place I would go to and/or recommend.
Excellent service. Iove doing business with smaller local businesses. That genuinely appreciate me as a customer.
I’m so be glad I was able to be a guest at Night to Shine. Thank you for supporting this event.
First time I’ve rented a tux…in a long time. Process was quick, easy, painless and store personnel were very courteous and helpful.
I met you guys at the expo event.Great service and a great tuxedo rental! Will definitely rent here again!
Thanks for all your help and patience.
Your customer service is EXCELLENT
Great service and a great tuxedo rental! Will definitely rent here again!
Great service and a great tux.
Everything was great as usual!! Thank you 😎
Great service. Would definitely do business with them!
We felt extremely comfortable with Mark. He was wonderful with our 3 & 11 year old boys being able to relate to both of them and make the measuring process VERY smooth!!!
Fit was perfect, thanks to your very kind staff!!!
He looked very handsome and had a wonderful time thank you for your generosity Robin Mayeski
The Service Was Wonderful! The Girl That Took Care Of Us Was So Helpful. Will Definitely Be Using Your Service Again
All went well. Thank you
Logan attended his first Prom. #NightToShine .. sponsored by Tim Tebow foundation. We came into Tuxedo by Sarno and were greeted and treated wonderfully. Fitting a child who’s disabled and special needs isn’t an easy feat. Staff treated him very well. Listened and talked to him…I was VERY pleased with the service and attention by staff.. THANK YOU for making his night so special!!
They were very welcoming and professional. Our experience at tuxedo by Sarno was first class!! They made my son look his best for his night to shine.
I felt like a million dollars in my tux for the prom. Thank you so much to the wonderful lady who helped me. I will rent my tux again from you and tell all my friends to as well.
The tuxedo fit perfectly and it looked great!
Excellent, but please correct name spelling to McArdle (one C)
The customer service was outstanding and the fit was perfect! He had many compliments from family members who know how to sew.
Anika is very sweet
The fella(joe stringer)that measured me what extremely personable and professional. He had a fantastic smell–almost like a hybrid of Stetson and drakaar–not overbearing but subtle. Would definitely recommend to friends!
I was very happy with the service and the attention I received by the lady that took my order and I was happy that she speak my language and know. The stile I was looking for was Available witch is this one.
I loved the staff. Especially the woman that helped size me for my tuxedo. Very family oriented and personable!!
Staff was very nice and kind and helped me fit to the perfect size!
Kaylee made my fitting very enjoyable and stress free. It was quick, professional and friendly. I recommend Dante – Zeller by Sarno to all.
Great place to get a tuxedo and it was much cheaper than Jos A Banks.
My friend was so very pleased with the way I looked in the tux. Great fit. I have never had such good service, from the first moment walking in the door, getting measure, the fitting to the final results the entire experience was a pleasure. I will recommend you to anyone I know who has need of formal attire.
The young beautiful woman that works there on 82nd and 5th gave us great service. She answered every question with ease and offered awesome advice. She helped me with my tux and made me feel comfortable. Will definitely recommend this store.
The lady who helped us was very friendly and knowledgeable. I would highly recommend renting a tuxedo from Sarno’s.
I had a great experience with Clara, she’s so patience!!!
Great service and very helpful! The gold tie was a hit. Thank you AJ
The staff there took there time to make sure that my fiance and myself were satisfied with everything
Excellent service, didn’t rush or pressure us, friendly & professional. We would highly recommend Top Hat!
Stacey helped pick out the tux and was very helpful. A good experience. Matt
Excellent customer service with a smile!
Super service, Very nice and helpful
The girl who helped us out was very helpful and did an excellent job
I’ve been apart of 6+ weddings and used several different tux rental companies. When it comes to bang for your buck, the extremely personable staff, quality of the tux, and just about any other trait you look for when selecting a tux rental company, Rudi’s blows all other out of the water. Highly, highly recommend to anybody. I could not find anything I didn’t like, other then parking but it’s philadelphia so you can expect an empty parking lot right out front.
This was my very first time in the store — as soon as I entered I was made to feel extremely welcome, I was treated like a royal guest while being measured for my tuxedo, and was in & out of the store in a flash!
I was added to the list the day of the fitting. My daughter is the bride and there was a big group of guys there from her bridal party. We were all fitted and paid our deposit quickly and efficiently.
Very friendly and accommodating. Needed pants redone and took care of it immediately.
The tuxedo was very good and looked great. Had a great experience with all the staff.
Saved the night
It was very easy
Anthony did a great job fitting me, making needed adjustments and handling all aspects of my rental. Will recommended him to my business associates.
Awesome service, tux fit well
Great friendly service
Guys at selden tuxedo by Sarna did GREAT job. Sized us up, called well before wedding, had guys go down and had some sizing issues. They were resolved the next day! Awesome
Outstanding. The fit and help was great. Quick turnaround, a pleasure to do business with.
The girls that helped my nephew were amazing!
Courtney was very friendly and so helpful!
Excellent above excellent service
Our First initial meeting so Far was a Very Pleasant One. The 2 Gentlemen helping Us Today was Very Helpful, Pleasant , and just Greeted us Awesome.
Excellent experience. I just wish the grey lapel vest pictured with the 206 black chrome was available for the March wedding. I really want that vest.
Awesome job, Thank you so much for your service
Great Service, great quality!
Thanks for making me feel like a million bucks!
Lori, Laurie, not sure, was very nice. She made the process easy and she was very accommodating. I could not believe it took so little time.
Great customer service
Perfect fit and attentive service.
Everything was great.
Awesome experience for sure
Quick, easy, and no hassle ordering! The team is super helpful and makes the visit stress free. Suits fit well and were in good condition when received. Thank you for all your help.
Can’t say Enough about the great experience my wife and I had, we were greeted with a smile And a great hello. Not sure what we were looking for the manager made sure she had everything for us to try on and we even made some changes because of the choices we didn’t even know that were available. I would gladly tell any of my friends and family if they ever needed Ever need a tuxedo or if they need to rent a suit I would make sure they Stop by here 1st before going anywhere else it was a real pleasure.
Great job! Highly recommended!
As a former proud employee of Sarno and Son from back in the ’70s, I was thrilled to find a local store in the DC area. The Alexandria location was easy to find and in a great location. The store owner/manager, Abbi, was fantastic, representing the friendliness, professionalism and values I remember from my Sarno days. I was presented with my options, then sized in no time, but with plenty of good advice and cordial conversation mixed in. Hard to believe I went from pressing coats in the old Sarno dry cleaning plant when I was 15 to now renting white tie and tails for the Washington Gridiron Dinner, but that’s a long story. Larry Sarno gave me my first job. I learned a lot and saved up money for gas and college. I’m now a 3-star general, but I give Abbi and Sarno’s 5 stars! Why would anyone go anywhere else?
Good Experience. Gene was friendly and offered good advice on selecting my Tux
The girl who fitted my son was wonderful when we went to pick up jacket was tight girl reordered and had to go up again to pick up but pants and shirt was wrinkled I even took pictures young man was abrupt said he inspects everything, I called girl and she said OMG and also reordered them was upset for price I paid and extra trip to pick up again
The selection, service, fit, and mostly, incredible professionalism and friendliness of staff were exceptional. Did we have few ‘tiny’ misfits… Of course… What made the experience so wonderful was not “PERFECTION”, but how the minuscule problems were handled. Thank you very much!! I have two nieces who will be getting married in the next year. I’ll be nudging them toward Dante’s for their tuxedos for certain.
Clara was awesome! She provided lots of input and suggestions making options easy and not too overwhelming.
Extremely helpful in providing all our needs. We arrived a t closing time with a party of 6 and stayed open an extra hour and a half to attend us!!
Professional, pleasant and quick fitting.
Shannon was very helpful and very professional throughout the process of choosing tuxes for our wedding and getting measured for them. She is a true asset to your business.
Great experience from the moment I walked in the door and throughout the process. Great folks.
Made the fitting very easy and the people were very nice and Helpful. Could not have asked for a better experience
Paige 6 always takes care of me and makes me look great
I think they should offer some kind of discount for High School kids who are short of cash! Other than that the suit was great and the service was great! Thank you!
The tuxes were high quality and fit like a glove. Everyone looked great!
Great excellent helpful staff very respectful and polite and attention detail superb service
I had the best experience a customer can ask for , Excellent service, attention to detail and most of all a very friendly staff. I’m very pleased. Thank You!!!
Great people great service
Excellent service and most helpful very pleased
We were able to switch the color of the suit at the last minute. We’ve always received excellent service and have been very happy with Sarnos.
Excellent service. Suit was very nice.
everyone was very nice and polite yes i will recommend you to my friends
Excellent service by representatives! Thank you!
Clara at the Linden, NJ store is phenomenal! She is attentive, knowledgeable and very easy to work with!
Great service during my fitting!
Great service. Friendly. Easy.
Excellent fit, quick service.
Excellent service and very personable staff
Great work. Rudi’s in S. Phila corrected the size problems and when I tried on the corrected items NO PROBLEMS. Lisa was great and so was the tailor in the store. will recommend to others. Too early to get Photo’s from Photographer.
Excellent service by both representatives– very pleasant transaction- thank you!
Everything was great everything fit perfect thanks again
The selection was very good. The fitting was in a timely manner. All was as I expected. Thank you.
excellent and patient service. Took time to show us everything we needed.
I think you guys did a great job. Everyone looked great. Im not a wedding expert or understand how it all works, but you all and the female who I was assigned with did a great job getting everyone setup. Great rentals at a great price. VERY convenient.
Also they worked around the short time we had for the last person who came a week before the wedding.
Would come back again!
The tux’s were beautiful and everyone’s fit without issue. The staff was completely supportive and gave their opinions which we ended up going with. The whole process of picking the tux, getting fitted, and returning the tux was fast and easy.
Great job ty so much for everything
The Staff at the store was great to work with. Great experience
Great, prompt service. Questions and concerns answered.
Great service. They know their business well.
Nora did a great job. I highly recommend this place. Thank you
Everything went extremely smoothly and I felt careful attention to detail was shown in all areas of my experience. The ladies at the Manalapan store were extremely helpful and I would recommend them to everyone.
Anika was very helpful, patient and attentive to our tuxedo rental needs. I’ll definitely return here for future rentals as needed.
Quick and exactly what was needed.
Very friendly, knowledgeable, professional service. Our first experience with renting a suit for a high school dance. Would recommend to friends.
I had a problem with the pants. One of the two clicks on the hip continually opened causing the pants to be loose. Had to go to the Men’s room to tighten throughout the night. I suggest you add belt loops to your pants or offer suspenders.
your rep. nelly was a pro. in helping me. I had not rented a tux. in 30 years and she explained everything I needed to know.
The service was excellent. The place was nice and clean. There was a wide selection of tuxes and suits. My son wasn’t sure what he wanted to wear and I believe her name was Clara helped him and made him feel comfortable in his selection. Rented the tux, suspenders and shoes. I will be going back there again for another party.
The attention was helpful, the fit was great and the pick up and return was very convenient.
Amazing! I rented a tuxedo for a black tie wedding on New Year’s Eve and it could not have been better. The service throughout the process was excellent, they were wonderful to deal with and most importantly, the tuxedo was impeccable. Absolutely recommend you go with Tuxedo by Sarno for any formal event!
Good outfit shirt appears old and worn.
Great service. Appreciated being open day after event, New Years Eve, for return
My family members and I rented 6 tuxedos from Sarno in Denville, NJ. Great employees helped us pick out the best tuxedos for my wedding. Tuxedos were available well ahead of time and everything fit perfectly.
The return was quick and easy.
I will definitely use Sarno again for any future need.
Service was rapid. Suit fit perfectly. Staff very helpful
Everything was perfect!
Awesome job, thank you.
You guys never disappoint. Couldn’t be happier with the tuxes for my wedding, the service you provided in fittings, and the personal touches every single time I’ve rented from you.
The customer service was great and the suit looked awesome, will definitely be going back to Adrianne for all future formal wear needs!
Tuxedo was perfect, service was even better.
Thank u so much for making this experience easy, smooth and very enjoyable
Will recommend your service to everyone
Great customer service!! They made the process a breeze. Thank you!
Great service! Looked and felt like a million bucks. Highly recommended
Always great service!!
Excellent service today!!!
Great service from a professional
The suits were a perfect fit, thanks a million.
Great experience, everything fit great and was ready in plenty of time.
Fitting was quick and professional. The suits looked and fit amazingly. Would certainly reccomend in the future.
Suit was fantastic. Gene helped fit it perfect. Considering there were so many of men getting suits for wedding I expected a more reasonable price.
Kind and obliging.
Tuxedos arrived on time and fit was perfect.!
Service is excellent, selection is classy!!! Salesman is very patient & gives suggestions.
They were very nice and friendly, definitely will comeback and recommend this to friends and family
The salesman was a great help in selecting and fitting the tux.
Tux was great, service excellent.
You did a tremendous job and was so professional and friendly. Thank you for your service.
John couldn’t have been nicer ! Very helpful, professional.
The service was exceptional, as well as the advice.
Great experience! Friendly people and the tux fit and looked great.
Easy peasy. I’m a fan and will be back next time I need to look sharp!
Salesman was helpful and all around great guy!
Excellent service and very friendly staff. Suit fit perfect and looked great. Felt like I was back in the days when men always dressed with class…
Service was excellent!!!
Makayla and Don made the set up quick and simple. They are both very nice!
Very attentive and efficient stuff, the tuxedo fit well.
From the moment we walked into the store Alex was there greeting us with a huge smile on his face. My son is Autistic/Aspergers & they way he was with him made our experience so easy & fun. We had to make some changes more than once & were feeling bad for asking for these changes to be made. The staff was kind, helpful & extremely professional to work with. My son attended his first dance ever & he not only had an amazing time he for once felt confident in his own skin thanks to all of you. Please know that we will be back for many more visits in the near future. Merry Christmas & Happy New Year to all of you. PS~ So many kids complimented him on how he looked & how his pants were higher up so they could see his socks. He was fearful he would be made fun of, but a lot of the boys said”Man I wish my pants sat like yours.” Thank you again from the Brown Family
A big thanks to Shannon @ Tuxedo by Sarno, in Wilkes-Barre, for making sure my suit was a “perfect fit”. My first experience with purchasing formal wear was a successful one, making my first Junior Winter formal even better!! Thanks again! See you in May!!
It’s Always A Blessing 2 Have Worn A Tux. From Dantes In Linden…..
The woman who waited was honest and very helpful. Very sweet and friendly. She suggested the best option and we were very pleased.. we will definitely be back very happy with her service..
There are just two words to describe my experience at Sarno: “Absolutely fantastic!”
The quality and choice of apparel; the staff’s willingness to work with customers until a perfect fit was achieved and the flexibility of pick up was beyond comparison to other garment rental services.
Where else in the world do you get to collect your outfit a week before the actual rental date?
These guys deserve 10 stars!
ty for doing an amazing job for us and being so considerate w/the time we need. You made things so easy for us.
Clara from the Linden, NJ location was absolutely phenomenal ! Not only was she accommodating but she gave suggestions that made sense when we needed them. She was attentive and knowledgeable about all the suits and accessory options! She sat down with us and really gave us a breakdown based on what we were looking at for the wedding….I am looking forward to working with her these next few months. Thank You for a great experience so far !
They actually care how you will look and take the time to make sure the tux fits and looks right. Superior service. I will be using them again.
Adrienne was our sales associate and she was wonderful! Very patient and thorough with my sons fitting, took the time to go over all of his options and made sure he felt comfortable and confident in his choices!
The best service and friendly to customer!
thank you for your service!
Wonderful accommodating staff. We came in with a rush order and the staff did everything possible to accommodate us. Second time using your store and second time satisfied customers. Thank you!
Tuxedos were great – great service! Thanks!
Great service and fitting
Very good experience!
I was fitted perfectly!
Very knowledgeable and friendly staff. Thanks for making our first experience a great experience!! Shannon in your WB store is the BEST!! Thanks again!!
Was a great rental! Will rent from you again!
Very experienced staff on hand. My Tuxedo jacket was a little too tight around the shoulders and my shirt sleeves were too short when I went to pick up. In any event, no problems, they ordered a next size up jacket and shirt and I picked up a few days later. As far as the tux itself; did not look like a “run of the mill” rental. I would def rent from them again.
the gentlemen that was working there at the time of my fitting was very pleasant and made me feel very comfortable. if there was 6 stars to give that’s what I would give. Thank you for such a pleasant experience. When the day comes that I get married I will bring my business here to you guys. The Metuchen place was great and efficient. Thanks Again.
The tuxes were great. However we got the wrong tux after the measurements were taken twice and wrong tie. All in all I would go again, except this time I would make sure it’s written down in more detail what we want.
The guys at Iacobucci’s are always great to deal with.
Fine job as usual. Great service
Awesome experience. Fit as expected. Delivered as promised.
Not only did I look good I felt good. Thank you.
I have been going to Dantes since 1997 and they have always been quick and helpful with all my tuxedo needs. they have handled my families weddings and proms with professionalism and ease.
You did great, tell Lori she is the best.
Steve and Joe are awesome!
Great service and very helpful. Asked whether I prefer any changes such as shorter blazer. Amazing job
Christine was a pleasure to work with.
Everything was great, from the fitting to the day of wearing the suit, definitely will be back when i need a suit again.
It’s Always A Great Time When I Enter The Establishment. Very Professional Workers and Nice Tuxes. Love the whole Dante ‘s Establishment
Always a nice experience. I’ve have been renting and buying tuxes from these guys for years. Feel like am at home when I go there. Thanks!
Excellent experience!! Gilbert was an extraordinary salesperson. He addressed all my concerns with my suitable options and choices, making it quick and simple.
Carol at Tuxedo by Sarno is GREAT! Excellent customer service. She knows the fabric, the cuts and will talk with you to get to know your personality and match you to the right tux. I’ll be back … And will send others whenever I can!
Very easy to reorder a tuxedo from last year. They kept my records so I do not need to go in for measurements. I am pleased with the ease, and kind service.
Great Team of Employees
Christine was awesome!
Had a great experience
Fast, easy and affordable!
Great service. Friendly, quick and attentive. Measurements were all accurate. We will definitely recommend their services.
Everything was just right, thanks for making my daughter special day even more special.
Carol is amazing. She was calm and so detail oriented. You can tell she loves what she does and it shows in her work. Her attention to detail was amazing. I am not the easiest client when it comes to how I want my clothes to fit. I have a particular vision. She handled us with care and was a pro all the way. Thanks to her my husband and I looked amazing. Thanks Carol for making the day so special.
Got our tuxedos a week early which was helpful for our bridal party to pick up and get fitted on time, one zipper ripped open during the ceremony but luckily was able to be repaired by a bridal attendant and 3 people were not measured properly at the farmingdale location, however the issue was quickly rectified. Very happy overall, tuxedos looked great in photos.
Shannon helped us through the whole process. She was very kind and very helpful. Exceeded my expectations and am very happy to see the final product!
Amazing experience – thank you
The staff at the store was extremely kind and helpful
Friendly and efficient! Great service!
Great fit. Great service!
Young girl was very nice & quite knowledgeable.
Very helpful and took their time. Certainly knew their product.
Everyone was really polite and felt like I was in my living room. I would recommend to friends.
Excellent service great attention to every detail. They took great care of us, will recommend them to others
Shannon was so friendly and helpful… Thank you!
Fit really well despite me just sending in measurements. Even gave me a extra blazer in case size was a little off. Wonderful, wonderful place to get a tux from!
I was very satisfied with every step of renting my tux for my daughters wedding. The tux fit perfectly and I was able to dance and enjoy myself worry free.
Fast and Reliable !!!!
The girls where really great
Very good service!
Very easy to work with.
John was extremely helpful in fitting and choosing the right tux. Always great at Sarno’s!
My tux had a great fit. I’m a guy with a Slim frame and narrow shoulders and my tux felt custom made. I may rent it again just to have pictures taken.
Very helpful, the groomsmen and groom looked amazing!! Would recommend to others.
Great customer service, affordable , and not to mention my son look great.. Would recommend this place to everyone and will definitely be returning thank you
Best place in town. Easy,simple,fast. Great customer service.
Awesome Service for myself and my groomsman! DOT IS THE BEST!
The suits were perfect, all exactly what we wanted!
I can’t say enough good things about Carol at S&S Succasunna. Thanks so much for all of your help!! Everything went great!
service was excellent , just expected some Sort of discount for being a repeat client
Timely response, perfect fitting and reasonable pricing.
My boys looked great! Thanks again
Solange was very professional and very helpful.
Good experience, Joe was helpful
EXCELLENT service from start to finish. I was hesitant to rent a tux for my wedding, but Tony actually made it a pleasurable experience. Both gentlemen working here have great personalities and know their stuff when it comes to menswear. My Groomsmen and I looked great thanks to them. I am not an easy body shape to dress (athletic, gym regular), but they worked their magic and with the help of their tailor, I got a lot of compliments on my tux.
The tux and service was pretty good. They forgot to put the button covers in my tux bag after the fitting and I had to come back the day of the wedding to pick a set up but otherwise everything was good.
The selection and service was fantastic!!!
Everything was really easy. I was measured in about 10 minutes. Even after I lost some weight for a wedding, I came in a week early and tried everything on and anything that didn’t look right was changed out. Everything was clean and neatly pressed. The only thing I didn’t like was the return within 24 hours. I would have liked the extra day as we were travelling a long distance and felt a little rushed. Their operating hours are friendly to those that work during the day time and drop off was quick and easy. The tux itself looked great and there were no signs of ware and tear. Thank you!
All the ladies there were pleasant and professional. I’m definitely going back for any occasion!
Tony was amazing from beginning to end! No matter the issues any of the groomsmen had, he handled with professionalism and tact and did what he could do to make it right! great service, funny guy, and great guy!
The whole experience was fast and professional. I would recommend.
Bob Ryan is on top of his game. Always so friendly. Gets his measurements correct. He is a pleasure to around. Has great ideas and suggestions. I always recommend people to go see him.
The tuxedo fit extremely poorly: the jacket, comically large; the sleeves and pants, far too long. I’m not sure how that’s possible, given that I sent measurements that were taken (and retaken) by my local tailor.
I received so many compliments about the tuxedo. So many people at my daughters wedding kept ashing me”where did you get this” ? It is beautiful. I looked and felt great in it. Thanks again.
I was disappointed with my vest. It was very annoying .The adjustment straps to tighten the vest were constantly loosening. Very uncomfortable
perfect in every way AJ was very helpful. he knew his stuff! I LOOKED AND FELT GREAT!MY WIFE AND FAMILY WERE IMPRESSED. THANK YOU TUXEDO by SARNO
The staff here were great, they help my wife and I to create the exact look we wanted to achieve for our wedding. Prices were reasonable. There were some size issues for my best man, but I am not 100% putting that on Top Hat, lol. The top button on my shirt was broken and they got a replacement shirt in for me the next day. I was slightly disappointed with the management of the “socks” we had place aside for the wedding party’s purchase. In the end it all worked out. to anyone.
Sarno was great and made everything so easy and painless. The tuxedos were amazing and were the perfect fit. I️ highly recommend.
Everyone was super professional and helpful. My shoes actually were a little tight when I tried them on. I was told to take them with me anyway just in case and a better fitting pair arrived the next day at the store. Great customer service and professionalism!!!
Thanks for the help!! Will come back!
Not only helped with my tux in their store, but made calls to help with the rest of my wedding party’s tuxes at different stores when there were small issues with theirs. Very helpful!! And the tux looked perfect.
The suit was perfect I looked great for my wedding couldn’t have been happier with the experience
Very friendly and timely.
As the owner of First Class Limousine and someone who is in the industry I knew there was no better place for me to go to get something different for my daughter’s Sweet 16. The staff was helpful and everything fit perfect!
Everything fit great. Just didn’t like the policy of returning the tuxedo just one day after the event. Consideration should be given to return it at least 2 days after to allow a day to recuperate.
The young man who fitted me was so nice, kind and patient. He was very personable. The girl who checked me in on Sunday, so nice and gracious and so friendly! This is a great place and I fully endorse this place. I am 6’3″ and quite large. The tux fitted me fine.
The tuxedos were great and really went well with the decorum. The people at Sarno were easy to work with and made the whole process smooth and efficient. In fact, I plan on using Sarno for my own wedding party. Thanks for everything.
Everything was dead on perfect and when one of the members of the party had a problem mike made everything A.O.K. Thank you mike and your team for a job well done!
Thank you for making my son look fantastic the suit fit to a tee and customer service was excellent I’ll definitely be back for my son’s prom and graduation
Best place to get a tux the staff is awesome I would recommend anyone there!
Excellent service by Carol coordinating grooms attire and groomsmen picking up at different locations. We were really happy we chose Sarno!
Staff was very nice, and made adjustments very quickly. Thank you.
One groomsman had a completely different jacket than the others, along with different shoes. 7 out of the 10 groomsmen had to get refitted for shirts.
you did great
Everything was perfect! That staff was so pleasant and they offered a huge selection of tuxes with a wide range of sizes. I couldn’t be happier!!
Suits were perfect! No issues
Used multiple locations, no one had any issues
The tux fit great and the staff was pleasant and friendly
Great customer service, tux fit very well, looks good. All around great experience dealing with the Smithtown store.
I went on a Sunday to get measured. The staff was pleasant and very knowledgeable. Very impressed….
I’m 6’6” and not easy to fit yet Carol measured me a as unbeleievable as it sounds fit me beautiful.
Everything seemed great, but one of the cuff links and one of the buttons for the shirt was broken. I would expect the cuff link sets to be inspected before handing to a customer. Otherwise, I’m extremely happy that I could pick up in one location and drop it off in another.
Everything was great!
Wonderful service…and great staff.
Tux didn’t arrive until 4 days before the wedding. Wrong size and wrong color. You reordered tux and wrong color again. The day of the wedding it was mailed to the hotel. Shirt too short but was told too late to fix. My sisters wedding and I had to worry about the tux. Terrible
Everything was great !!!!!!
The suits looked and fit great! It was really convenient for us to drop them off with the staff at Stroudsmoor afterwards.
got the wrong pants
EVERYTHING FIT WELL I WANTED TO KEEP IT
Amazing service! Jamie is unbelievably warm, professional and accommodating!!! Loved every moment of our experience!!!
Tux ready early. Both times I went salesman was very helpful.
Everything was perfect, tuxes look amazing and everyone we worked was was so friendly and tolerated our craziness (like my groomsman trying on EVERY jacket in the showroom). Thank you from the bottom of our hearts for making the experience both very simple and super fun!
the young lady was very helpful and a pleasure to work with
My experience was amazing. Your pittston representative is extremely professional and knowledgeable. She is great with building rapport and knows how to make a guest feel at home. PROMOTE!
The staff was excellent! The only comment I have is that more attention has to be made to the actual fitting of the tuxedo…..example one sleeve was longer than the other. I WOULD HIGHLY RECOMMEND TUXEDO BY SARNO !!!
Excellent service and value.
Great staff. Very helpful. I rented a suit as a groomsman and was so impressed with the salesman that I bought a suit and also referred my brother who purchased a suit.
I will definitely be back.
The tuxedo was great, wonderful service.
Absolutely wonderful !!
You guys totally full-filled my expectations! The tuxedo was absolutely perfect and fit to me very professionally! Would highly recommend and go back!
I rented my tux in Marlboro, NJ for my friend’s wedding in Pennsylvania. Everyone at the store provided great customer service. But, the best thing about the entire process was the ability to return it to any location. This was incredibly accommodating as there was a store 5 mins from our hotel. Thank you for the exceptional customer service!
Excellent service. The suit was phenomenal. I’ll be a repeat customer for all of my black tie affairs 100%
Highly recommend using them, went to Allentown store
Carol ladomerak sales associate very good and got all things right and done fast all around good service
Quick. Easy. No complaints.
Beautiful tuxedo well tailored.
Quick and efficient. Great.
Wonderful! Staff is excellent at Scranton
Great service by Beverly and Team
Best customer service experience ever. Very helpful and accommodating sale representatives.
Excellent service because the staff at Dickson City is excellent
They were very kind, patient and helpful. Made the experience enjoyable and fast.
Geno is awesome
The great staff at Sarno Edwardsville and Wilkes-Barre were excellent help. I came in with a roughly mapped but lofty vision and admittedly moderate expectations. What I found was a set of staff members that helped make our wedding a dream in every possible way. They were excellent with suggestions, never pushy, always honest, and they were super-accommodating about last minute changes. Sarno has become my go-to recommendation whenever anyone needs formal men’s wear for any occasion!
Stacy represent the company at the highest levels of professionalism she is attentive to customers needs and personable excellent experience for the second time.
I was left in awe with the great service I got and tend to Clara for the excellent job
I felt welcomed and at home when working with those at Sarno. Everything fit wonderfully while being affordable and an all around enjoyable experience. I would like to extend a personal thank you to those who helped us get fitted and prepared me for my sisters special day.
My suit was fine, but two of my friends suits had a fault. If not for the button falling off of their blazers, I would have easily given 5 stars.
Quick fast and professional. THANK YOU
Great service and very helpful staff!
The best people. Super nice and friendly. I’ve never felt so comfortable going to a formal wear store. The tuxedo looked great. I’m happy I with the service. I will come back again for future formal events.
My tux fit very well and was getting a lot of compliments at the wedding!
Juan was great!
Good fitting, sharp look .
I never received a call or email for my first fitting. Read More...
Wonderful Good job, will go back when I need. Thank you Rudi’s
Went to Secaucus, excellent service! Nora was the best! Quickly arranged and corrected some minor changes. Tuxes where perfect! Thank you!!
Your employees in Secaucus store were excellent.
Store is hard to find with poor signage. Nothing says Sarno that I saw.
The suits fit great, would not been able to do it with out the great help at Top Hat in Allentown.
Very professional,nice and helpful
You ladies did great
great service, very helpful
Everything is good so far
Awesome help and would not let us leave before everything was perfect …the day was an absolute success and one of the major components was the attire …thank you is an understatement..!!!!!
Service was great and tuxedo fit well and was elegant
Was very friendly and helpful
Suit fit just as expected with no issues.
Friendly and personable with excellent service!
Great Service love you guys always make me look Great A+
Sales person very helpful.
Most enjoyable experience.
Great customer service, suit looked great and fit perfectly.
Suit was smaller than the size I was fitted for.
Perfect fit, on time, friendly staff. Thank you!
Thank you for a flawless wedding. Everything was just perfect
Thank you for the great experience again!
Everyone we worked with at Sarno – great! My husband’s jacket was too big, and they ordered and shipped another one in the right size the same day. They looked great for the wedding!
Tuxedos fit and looked amazing, everybody looked like a million bucks!
Nora is such a doll. She is so easy to work with and makes everything a breeze. She is fantastic.
Juan was very helpful in helping me choose the right tuxedo for my wedding. Thank you!
Most comfortable and best looking tuxedo rental I have ever had!
I would have given my service a 5 star rating however my last name was misspelled other than that my visit to the store was very pleasant.
This tux was possibly the best looking thing I have ever worn. The look was fantastic, but the fit was perfect. To cap it off, the shoes were the most comfortable pair of rentals I have ever experienced. All of this happened to be the least expensive tux for a wedding so far. To say I was thrilled with the results would be an understatement. This looked so good and fit so nice I had serious thoughts about just buying it. Not being from the area, it’s still a consideration of driving back.
I cannot speak more highly about this, everything was perfect. Oh, and unlike others they let you drop it off within 2 days instead of the usual next day. Phenomenal tux, really great experience!
Tuxedo fit like a glove, even for a slim guy. Very satisfied and the price was extremely affordable. I will definitely use again!
Great time. Got many compliments on my suit. Thanks!
Best quality for the best price. Great communication and timely service. Everything was measured and fitted perfectly. No point in even recommended any other place, you couldn’t beat the prices if you wanted to.
From the very beginning, we’ve felt very welcomed. Lisa was absolutely a great sales representative. She was patience and always made us feel understood. We started with Rudi’s in April of 2016. Unfortunately, we had a set back and had to change the date. I called Lisa right away and she was very sympathetic and caring. In the beginning of 2017, we’ve received a phone call from Lisa. She explained to us that our tuxedos were all discounted. Lisa explained to us why they were discounted and rescheduled for the groom and the rest of the men to come in April of 2017. From that point on, Lisa was by our side. She was even able to find tuxedos that were the same price of our tuxedos from the year before. Lisa has an eye for color and design and she helped us to decided what colors looked right with our color choices. Rudi’s Formal wear of Philadelphia is the perfect spot if you are looking for some one on one attention and care. They make you feel like your at home.
Couldn’t have been a better day! Compliments all around on the suits and colors. Service was absolutely incredible from the first day we walked in the door to when we did the final fitting.I can’t thank everybody enough!
Amazing service!! Suits were great!
Everyone in my bridal party said they had a great experience and the staff was very friendly and helpful. The Tuxedos looked excellent – great material and quality!
The staff was very attentive. An overall amazing experience. Definitely recommend this place
Its really my fault, the tux was a little big, and since I rushed through the fitting I didn’t notice it until I put it on for the ceremony. So I was hiking my pants up all night. Also the shirt was very large. Again, really my fault that I didn’t pay attention during my fitting.
pleasant experience,no problems..
Friendly, quick, and very knowledgeable and professional.
Everyone there was very nice and professional. Would def recommend doing business there
Great at the Dickson city location. Great people and had everything done way before we needed. Hopefully I’ll personally never need to have a wedding but would recommend to anyone else who is. Xxxx love you guys Great job
Awesome customer service; from the phone conversation, to face to face meeting. Very professional, couple with kindness and makes you feel valued as you are. I will definitely go back again and again not just for future rentals but other purchases. Really impressive.
I have rented and purchased from here many time over the years. Very nice selection of tuxes. Very informative staff (Beverly) who know their product.
The expert abilities of staff with the presence and care of the owner made the experience a positive one.
Hi, The gentleman was very courteous to us. He was a fine salesman.
Adam was extremely helpful !
He gave great suggestions and didn’t make me feel stupid about my choices ! My family and I will definitely be back for every occasion ! Thank you Adam !!
Quick, easy with no nonsense.
You guys did a great job with our tuxedo rentals
You guys did a great job with our tuxedo rentals
Clerk was fantastic. Big help and explained options. Went out of his way to be friendly and helpful. Keep him around.
Great service. with in store on the spot alterations. 5 star all around.
The staff was very attentive and my tux fit great!!!
I want to thank the staff at dante zeller bayridge because of you we looked absolutely amazing here’s is one of the pictures from our shoot to see for you…. Thank you
Shannon was very helpful with selecting choices and styles that satisfied my needs. She also was Instrumental in finding the right color to match the Bridesmaid dresses.
It was also great that I could drop off my tux at the front desk of Genetti Best Western and they picked it up. It would be cool if Sarno partnered with other hotels to provide that service.
I was very happy with service. When we came to pick up tux there was a minor issue with the adjustable pant clip. Within minutes it was taken care of and we were on our way. My sons tux fit perfectly. We would definitely recommend to friends and will continue to use Black Tie for our formal wear needs.
Awesome Tux Awesome fit Awesome service
problem with suspenders
Everything was very quick and simple! We had one issue with a jacket fitting and it was quickly fixed prior to our wedding!
The people and service was great.
The only reason I give Black Tie tuxedo of Smithtown a 3 is from the experience i first had. JUAN is an asset to this company. And completely turned it around. Thank you!
Great staff. Very helpful and accommodating.
Absolutely perfect, the tux I rented for my wedding was a perfect fit and my groomsmen never looked better. I have always come here for my tuxes before (Prom, other events) and will continue coming here for future occasions.
Great service and quality!!!
Suit was a little small
Gene is great! Very helpful and very polite.
Very professional and they made you feel at home
Fit and look was great the Bride and Groom choose a rental place we that was convenient for all the bridal party. The staff at Somerville store was outstanding. The store that fitted groom made arrangements to pick up all 7 tuxs at the venue .
Great customer service, great energy, super friendly. Would recommend to friends!
Very nice people who work there
Outstanding service. Very informative and helpful. Made the process simple and painless. Thank yoj!!!
Friendly staff, carding and helpful
Outstanding service. The Tux was great
You guy’s made me look good, excellent job!!!
Great great great!! Services, fast ,on point, was not rushing you , super friendly. Please come try them out you will not be disappointed. I’m 100% satisfied….
Staff was very kind and pleasant, pleasure to work with them.
Quick, efficient, and very professional staff!
Very friendly and quick service
Very nice staff& very helpful
Carol the woman who took care of us was not the friendliest. The tuxedo that came in for me was a different color vest. We were under the impression I was in all black but the vest came in grey. It worked but wasn’t what we thought. The father of the groom although a very very large man looked ridiculous! I believe he went to Denville. He looked terrible! The tux just didn’t fit. The pants were too short the arms were too short in the jacket. Horrible! Unfortunately my son is getting married in 2019 and we will not be using Sarno!
WONDERFUL SERVICE. the Salesperson was excellent and helpful. a great experience!
made my visit very rewarding, very helpful. lots of help picking out the right suit, jacket, etc.
Staff was great suit fit pretty well looked amazing in the tuxedo
Clara and her staff were amazing working with us 🙂 Will definitely be using them again!
I originally was fitted at the Scranton store location which was a disaster. Several visits were required for me to get adjustments made on the fitting of the tux I was renting. I was extremely frustrated and to be frank, planned on never going back there. Visiting the new Pittston location turned my terrible experience into a positive one. Adrian (store manager) was fantastic. She ended up getting the tux alterations completed for me within a day. The tux looked great and my advice would be to visit the Pittston location!
I rented a single tuxedo for my best friend’s wedding. The fitting process and recommendation made renting easy. I will definitely come back
1st time using this team as they are my sons choice for his wedding. Spot on.
It was my first time there but i have to give your worker Chelsea a10 for all her help and information she was simply great
Helped us look great.
You are the best!!!
Great service; too expensive
Great job. Thank you for everything.
Suits were excellent!! The ladies couldn’t keep their hands off of us!!!
Everything fit perfect!
Absolutely great service!!
I think you guys are awesome. I got many compliments! Thanks for getting me all fancy!
All went well and was told how well the tux looked.
Excellent service, Mike was great!
Thank you 😊
The staff went above and beyond for me and my groomsmen…..great service!
Great service and attention to detail
Carol is always on top of her game. She is an excellent employee !! I wish I had her at my business. Every time I have dealt with her she has EVERYTHING ready and waiting. She greets my either that Big smile and sincere “Hello how are you”. Carol is truly an asset to you !!! Sincerely Scott Esposito
Very pleased with quality and service.
The tux’s fit perfect and looked awesome! Couldn’t thank you guys anymore!
Super adorable pricing, high quality suits and very personable staff
The guys all looked great at the wedding! Everything fit correctly, and the rental process was very easy.
Tuxes were on time and looked great. Thanks again,
Best customer service!!!
Great service and tux fit perfect.
This was a very good experience. I was measured, it came it prefect and the staff was very friendly and helpful in getting me into the right tux for the event I was attending!
Quick, easy and everyone working there is really helpful and nice
Thank you for being so helpful
Excellent tuxedos, excellent service. Don’t bother looking anywhere else!
Great service, no hassle.
Professional and knowledgeable associates.
My Tux fit with no extra alterations needed. Had help getting set up when I picked it up. Lots of compliments. All good here. Thanks.
Service was great!! Fitted me to perfection, the only issue was cuff links were broken
Awesome place awesome people. Thanks and see you guys again soon!!
Every aspect of the Tuxedo fitting and experience went professionally and without hiccup. Couldn’t have asked for better service!
Would give 5 star but hours of operation on website were incorrect
Not happy this,weekend w my tuxedo…problems..missing cuff link..wrongvsize jacket…etc
i picked up my sons suit on a Thursday as we were leaving for an out of town wedding . We were scheduled to leave on Friday morning. I was in the area so I picked it up late Thursday. When my son got home from school I had him try it on and he was measured incorrectly for the pants length. I called store and brought suit down with son in tow thinking I would get new pants right then, however I had to return the next morning for replacement pants. Although the store was opened early for us to be able to pick up new pants I feel I should of been offered at least a discount for the trouble as I had to make extra trips to get issue resolved. I thought since the warehouse was right there I would of been able to get replacement pants immediately upon my return to the store. Once issue was resolved suit was great. It fit him perfect and this is my second time of rental in a 5 month period and yes I would certainly be back again if need be.
Thank you Sarno for the great style choice!
Abbi is the BEST! I never dress up, and he showed me what to wear to make me look fantastic on my wedding day. He was super responsive to all my questions along the way, and even tailored my jacket a bit on the day before the wedding. He was fantastic and I can’t thank him enough.
Juan from Black Tie in Smithtown was great!
Everything was great. Tuxedos fit perfectly. Would recommend! Thanks again Black Tie of Smithtown!!
All of the workers were absolutely wonderful and great to work with. This place is the best!
We got the tux for a reasonable price and it looked so good. They were very accommodating.
The overall fit was very good. However, the vest did not stay snug when adjusted. Also, the jacket lapel did not lay correctly when buttoned. It’s a shame my wedding photos will reflect this forever.
Shirt sizes too small for two groomsmen
Overall good. The folks at Top Hat were fantastic. Did a good job with the fitting. Only had one problem. The suspenders for my son were not adjustable and too small. Consequently he pant were riding up the entire wedding. Other than that it was good.
Good job, but were missing some details like forgetting to tell us that we can look up our orders online.
We have used you for every event that required a tux. Service was always five star
Thank you we looked great
Service was great!
The tuxedo process went seamless. Like herding cats getting everyone measured but the tux’s looked great. The Midnight blue slim fit Sebastian really looked sharp. Would recommend Top Hat /Sarno to anyone.
Best ladies ever helped me out I was in and out very nice place to go
These guys are top notch great company. Professional and knowledgable. They were a huge help. Thumbs up. Thanks to Brian he was a tremendous help in finding the right tux.
Very friendly and professional team at the Nanuet location. I couldn’t have asked for better experience! Felt comfortable and confident in my tuxedo all night.
Carol went above and beyond in making sure the entire groomsmen party looked perfect for the grooms big day.
I can’t believe you guys forgot to give me the black/silver links. How can so one forget to add this to my rental (especially that I was the groom). SMH! Stacy was very pleasant. Carlos very helpful and informative.. When you called to ask questions she responded like she was annoyed or it was like you were a disturbance to her. Not cool not nice.
Fit was great
Everything was perfect! Service was kind and caring and interested in making me look sharp!
Great job! Tux was ready on time and the staff was very friendly!
Thank you for your service Beverly
Perfect thank you
I am not a ‘dress up’ kind of person, but Adam at the Wilkes Barre Pa. location made my visit very pleasing, his knowledge and professionalism about the sizing was excellent. Great customer service and well mannered. Thank you
Great experience start to finish. Tux fit me perfectly and was very comfortable. Service also second to none!
The fit & look was perfect…The only issue was that one of the jacket buttons fell off.. I guess it was from sitting & standing.. I probably should have undone it. Anyway, everything worked out great & overall I was very happy… I would definitely use your services again.. Thank you!!!
Had some adjustments that had to be made by a couple of the wedding party attendants and they were very accommodating to meet our needs.
Everyone looked sharp! We got lots of compliments! Thank you so much!
My experience with the Sarno Team was most positive!
The tux was great. Got a great discount. And everything arrived on time. Also didn’t have to drop off the suit until two days after the event…which was nice.
The service was great, the quality of the clothes was excellent. I have nothing but positive feelings about the entire transaction, from start to finish. Great example of why Zeller is the obvious place to go when renting a tuxedo.
Wrong tie color was delivered, wrong shoe color for my two boys. But the staff did great getting replacements quickly. Very pleasant and helpful. Lori was wonderful!! Thank you!
Was very pleased with the tux and the convenience of the rental process.
All of my groomsmen and I looked amazing thanks to Sarno & Son! Everything had the perfect fit, pickup and drop off were very easy, and the staff were very kind, helpful, and respectful!
Great service, courteous, and tux looked amazing.
Great service… reacted to problem with original shirt and immediately replaced with 2 different sizes to be sure problem was resolved
Would have helped if return date was on the bag order form and let renters know suits don’t come with dress socks.
Great experience! I was given actual clothes to try on to insure a proper fit as opposed to just being measured as had been done in the past. Tuxedo was ready a day earlier than promised, and I was allowed to take it that day and save another trip into town (about a 30 minute drive), Everything fit well and my daughter (bride) was very pleased!
What can I say. Everything was perfect. Everything fit perfectly.
Dan was extremely helpful and knowledgeable. The tuxes looked great. Perfect experience.
Store manager was very helpful and the whole process was easy and quick. Thanks for all your help.
Both of the people working in your Stroudsburg store were very friendly and helpful.They were aware of everything that was involved in getting the perfect suit and fit. My pants were too tight and they ordered the correct size. They called me the next day to advise me that they were ready to get picked up. I also had no problem in returning the wedding parties 5 suits/tuxedos. Would definitely use this store again and give a recommendation.
Great service and quick turnaround time. Overall a great experience in my eyes, I would highly recommend
The gentleman helping me was very friendly and knowledgeable.
Great service, very helpful, no issues at all
We are so happy we sourced the tuxedo’s here, the ladies who work in the Stroud Mall store are nothing short of fantastic, they are extremely friendly and helpful, and of course helped us with their professional opinions when we weren’t sure what to do. The selection was great, and the tux’s looked great on all of the guys! We will always use your company for suit and tux needs, and rave about you to all of our friends looking for wedding tuxedo services.
The service was good. Had an issue with my shirt initially being stained, but got a replacement in time. Wish we could of had a little extra day or two to return the tux, but other than that it was an overall a good experience.
Great working with men who know their craft, would go back to them anytime.
Wonderful friendly staff
Everything was perfect!
Brandon is great!
Tux was ready two days before wedding, would have liked more time in case something needed adjustment.
Very profesional and helpful. We are glad we went there! Excellent service so far.
Patient workers, good service.
Janice was absolutely great!
Everything worked out perfect… a lot of compliments on the tuxedos
Super young lady who was so helpful!!
Richard was great – accommodating and gave me great suggestions. Thank you so much!!!
Very professional, easy and the woman who took care was very pleasant and extremely efficient and knowledgeable.
We were in a situation where our best man was deployed at the last minute…Everything was done to insure his replacements attire was perfect.
Our items even arrived a day earlier then promised.
100% satisfied with our experience at Arts for Him…Thank you!!
Friendly staff left a great impression on me.
Service was excellent. Tux’s were a day early which worked out better for us and fitting was great. We found everything we wanted and more with suggestions from staff.
Everything went without a hitch. The wedding party looked great.
Amazing service, great quality and selection and the groomsmen & groom looked great! Can’t go wrong with elephants trunk! Thank you!
Thank you for being so pleasant and attentive…
Everyone was pleasant and extremely helpful.
Excellent service excellent fit made it very easy
Had a great experience with Sarno! Thanks Dottie!
Solid company and the tux was a perfect fit on the 1st try! Thanks for making the experience easy for me…
Everything went well including all dealings with employees.
Great service, very nice and helpful ladies at the store. Everything was perfect!
You guys rock! Kind, caring and knowledgeable staff. Thank you for making me look sharp for my daughter’s wedding. I highly recommend Sarno’s!!!
Great service. Friendly staff.
Great Customer Service . They got everything correct and they also called multiple times before the big day to go over the whole order to make sure everything was correct. They also called everybody in the bridal party separately when their tuxedos came in… I would highly recommend this company to others . Not many companies have great customer service anymore 👍
My son and his new bride were married on 9-16-17 (Kline/Grudzinski). We received excellent service from start to finish from Sarno. All the associates and Lori (manager) were so pleasant and helpful. We even had a last minute tie change and it was taken care of promptly. Definitely would recommend Sarno to anyone I know. I tried to submit 2 pics, but now not even sure which one came through. I didn’t have one of all the groomsmen (the professional photographer took those). I sent one of my son’s and daughter and one of the attendants lined up along the church steps as the bride and groom defended, but you really can’t see the faces too well. Thank you so much again!! It truly was a magical day 😎
Perfect fit and excellent staff!
Thank you every thing was great
Extremely happy with my experience with Black Tie! Everyone including myself were very happy with the way they looked, along with the whole experience from day one. Entire staff was very helpful and polite, and definitely knew what they were doing. I would absolutely recommend them to anyone looking for tuxedo rentals. Very happy with the price as well!
You guys did an amazing job! Everything came out so perfect! Thank you so much for adding the touch our guys needed!
EXCELLENT SERVICE AND VERY NICE SELECTION. PAINLESS PROCESS.RECOMMENDED!!!
Your sales associate was excellent
Very helpful traveling from AZ for my son’s wedding. Thank you for making this experience a simple thing.❤️🎩
Very courteous and extremely helpful.
The service was excellent!
Excellent service, very helpful, good suggestions, never felt rushed to make a decision, good choice
We were very satisfied! Brandon did an excellent job fitting my son for his Tuxedo. He looked GREAT!
I rate my experience at Tuxedo By Sarno a 10/10! Katie and the manager are wonderful! We went at the very last minute looking for a prom tuxedo for my brother and they went above and beyond to make sure we were satisfied
5-Stars! The ladies here are the best and I will definitely will be seeing you guys again
Mike was excellent and very knowledgeable. Felt way more confident here then at any other rental location we visited
Great people, GREAT service. I love this place
Luke’s tuxedo from Rudi’s was perfect. If we need tuxedo’s in the future, we will definitely be using Rudi’s. Thank you, Lisa and staff
I rate my experience at Sarno’s was a whopping 5! Great job girls
My experience was great. Your employee, Mario, was extremely helpful . He answered all questions that I had and even provided suggestions . I will suggest this store to my friends and family
The fit was perfect and Abbi was so great to work with. Incredible selection and attention to detail
Extremely satisfied with the customer service and the fitting of my tuxedo. I recommended it to a few friends and all say the same. Definitely will continue renting from you guys!
The whole experience here from beginning to end was exceptional. It was convenient, reasonable & reliable. We’ll definitely come back and recommend to others. Sincerely, The Darcy’s
My son had a great time and looked awesome! Thank you so much
I would like to rate my experience a 10. My sales associate was amazing & very helpful. I love that we get to experience a grooms try on and all the other options available for both my husband and his groomsmen. I plan to recommend my experience to my friends as they prepare for their big days as well.
I have been using Rudi’s Formal wear for a long time and they are my go to when formal wear is required. The ladies that waited on me were very helpful and professional!! Rudi’s Formal Wear TBS
Great service Tuxedo by Sarno
Overall it was a good experience. With the tight turnaround to drop off the tux, it was an inconvenience that they weren’t open on Sundays.
Dan was outstanding in his salesmanship and knowledge, and knew exactly what we wanted. The Tux’s were beautiful. If i could critique one thing, I would like the shirts not to be 100% polyester. They were so hot! Maybe a blend or the option of cotton would be nice.
The staff at Stroud Mall was very helpful and open with advise, which was nice since I hadn’t bought or rented a suit for over 30 years. Also this rental was done on very short notice which was accommodated without a problem. I felt very comfortable and would recommend to anybody. Definitely I would rate my service as a 10!
I give a 10+++ rating! The father of the groom had work schedule conflicts with the stores hours. I called at 4:50pm on Saturday, they close at 5 pm explained our situation and they said sure come down in 15 minutes and we will measure him. That is top service!! My Sons got their prom tuxes there and now tuxes for wedding party.
It was a great experience. Gene was so very helpful.