As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, the customer: How did we do?
The feedback has been incredible. Across a network of 40 locations, spanning across the northeast from New Hampshire to Virginia, we received thousands of replies from customers like you about their experiences. Thanks to you, others can now read about your experiences and make a confident decision in renting formal wear.
and very easy to talk with and made the experience very positive and pleasant. Would recommend to anyone looking to get a tuxedo or suit.
They have A really good service, attention. I recommend to everyone
Thank you for everything.
Mark went above and beyond to ensure that our suits matched our specifications.
My husband is 89 yrs old and Don made every effort to accomodate him. Unfortunately because of Governor Wolf’s restrictions, the wedding was postponed and we are expecting a noreaster snow storm and we have to return the tux for 3-4m weeks. and then go back and get the tux again. So its been difficult to find a time your store is open and there is no storm or ice to prevent us from returning the suit ( not to mention the late fee incurred). This is the only problem we are experiencing – would return if ever a tux we needed. Great service.
and the adjustments they made on my day of pickup made the tux feel like it was made for me. Great service!
From start to finish, our experience with Dana’s Tuxedo in martinsburg was amazing. Not only was Rusty super friendly and easy to get along with, he helped us with every step of the way from picking out the tuxedos to sizing and making sure we got the right stuff. They were even able to facilitate us moving the date up a week due to COVID 19.
Dana’s Tuxedo did an absolutely fantastic job. The measurements were done professionally and the atmosphere was friendly. When the tux came in, its fit was right on the money.
This is in top of the wedding being moved up one week on short notice due to impending Covid restrictions. Dana’s was able to accommodate the last-minute change without a hitch. Everything came together flawlessly despite the sudden change.
An absolutely first-rate job! I cannot recommend them enough!
The owner was extremly nice and accommodating.
The lack of affiliation with the Glen Mills location was confusing for two of my groomsmen from Delaware but besides that absolute perfection.
The tuxedo for great and was the perfect fit for my special day! The staff was also very helpful with fitting and adjustments! It was perfect and thank you so much!
The tux fit amazing. C.J was the guy helping me mostly through it all and he was the best. Very polite and super helpful.
at his place of business I took a chance because I didn’t have an appointment. He was knowledgeable , professional and accommodating.I will return
Gladys was very professional. Thank you.
Comfort was meh… shoes hurt like heck. Button down wrong size. Would have gladly exchanged but they didn’t gave any on site and I wasn’t about to travel an hour for that another day. I just didn’t take my suit top off.
great service, attitude, and proffesionalism
and everything fit perfectly. Thank you so much for dressing me and my groomsmen!
however, multiple people in the bridal party had sizing issues. When we picked up the grooms tux, we found out he needed a different size coat and shirt. When the woman who was there looked at who measured him, she said she wasn’t surprised it didn’t fit right.
will def use Sarno again for my rental needs
and they we able to accommodate all my needs with very little notice.
A little tight and would have liked real pockets on jacket & vest. Regards Jon Halvey
I can’t even explain. He’s only 10 yrs. but since meeting CJ he wants to wear a suit every day. He was so disappointed when we had to return it.
Your hours/drop off deadlines will make me go somewhere else. Closed Sunday and Tuesday and no drop off box. I had to get my new wife to drop off or take a day off of work. She had to carry 6 tuxes. Your hours should be expended or at least let us drop off in a drop box as to not be so inconvenient.
except for the person that was responsible for shortening 1 tuxedo jackets sleeves and delivering it to location at said time. I had to go to Hylan Blvd. location from Amboy Rd. location to pick it up. Also The Grooms Tuxedo jacket was not ready at the specified time and had to wait the day we had to go to the to the hotel for an additional 2 1/2 hours for the jacket to be delivered to the Amboy Rd. location
The staff was great! They were all friendly and helpful. I highly recommend any groom give them a call.
but Anthony made his part of the process easy and painless. Anthony did a phenomenal job taking care of me and my party for my wedding. Would definitely recommend to friends and family for upcoming events
while we were being fitted for our tuxedos. Our tuxes also came in almost a week ahead of schedule and mine fit like a dream. 10/10 will rent here again
Carol and Tom could not have been more helpful especially during the fitting.
Personal were very helpful and reassuring. Would highly recommend your store to anyone.
& went above and beyond to make everything perfect.
and my husband and his kids found them comfortable and liked how they looked. Lost 1 star due to timing – there was a lack of communication on how long it would take to get things in and we ended up having to scramble to find a shirt for the middle child because his didn’t fit and they advised us to just purchase a shirt vs them trying to fit one. Then, we were notified on Wednesday night before the wedding that we could pick up the suit pieces that we needed to re-fit. I’m glad that we were not traveling anywhere for the wedding – it would have been nice to know the timings of pick ups so we could make sure that someone would be around up to the wedding date to do pick-ups. Otherwise, everything else was good and the drop off after the wedding was easy.
and fathers looked great for our big day! Even the groomsmen who had to use the out of state online services had tuxes that fit perfectly!
with outfitting our 10 groomsmen! That all looked great!
Shirt didn’t fit. Never notified about when my tux was ready to be picked up the second time around
Difficultly navigating the website for appointments.
I would rent from here anytime!
location were so helpfull. She went above and beyond on 10/23/2020
Two tuxedos were not measured correctly, but it was fixed in time for the wedding.
was super nice and super efficient.
– it’s here, at Dante Zeller Tuxedo by Sarno!
What a pleasant experience we had at Tuxedo by Sarno in Roxbury NJ. Great customer service for sure!
CJ and the young lady that fit us were great.
and so attentive to what we needed. He ensured that the groom and groomsman were dressed to impress and that our wedding day went smoothly.
I highly recommend Tuxedo by Sarno!
Last minute alterations arrived on time and overall just a pleasant experience.
Recommended a bunch, was very helpful with picking out something that went together. Even took the time to personally suggest his own opinion on my buddies measurements that was outta state, and the suit fit him like a glove.
but other than that everything was great!
and they were exactly what we envisioned. One hiccup: 2 of the vests we’re switched (medium went to the person who needed the large and vice versa). But it was easily dealt with and overall wasn’t a problem at all.
Everything on my end was great, I had no issues. However, my best man had an issue with his suspenders that we had to fix and another groomsman had an issue with his shoes. The soles basically fell off after dancing for a short period of time. Other than that, no other wedding party member mentioned anything to me so I assume everything went well for them as well.
the people in the store were so helpful to my 14-year-old grandson and he looked wonderful. It was a very successful day and we will go there when we need a suit the next time; thank you!
Carol and the team at Tuxedo by Sarno in Roxbury were PHENOMENAL! She was always accommodating and quick to respond. We had quite a few people who needed to rent tuxedos for our wedding, and Carol met with everyone individually to ensure that all of their needs were met. Even working around the store closures due to the pandemic was no problem at all. The tuxedos came in about a week ahead of time which allowed people to try them on, and if anyone gained or lost weight since their fitting, Carol was able to fix it in time for the wedding. When you work with Tuxedo by Sarno, you are working with the best Tuxedo rental shop around. They will exceed all expectations, at a great price.
They take the time to make sure everything looks and feels great and you are 100% satisfied with your tuxedo.
This is the second time at Dante and they never disappoint
On behalf of my groomsmen and best man, we’re honored to rent from you guys! My wedding was everything my Wife dreamed of. Not only that, everyone’s looked amazing. We appreciate the professionalism and customer service that was provided!
The guys all looked so great! Thank you so much!
He was so happy when we left the store. He said you are the nicest guy he has ever met.
with great fitting and handsome looking tuxedos. Thank you, Mark
The woman was very polite and helpful and the tailor went above and beyond with helping my husband who is 89. He brought the jacket out to him instead of making him walk to the back room and even measured him while he was sitting down. He was very kind and caring.
he took the time to make sure everything was right and was knowledgeable about what would look good what went together and how it would all fit into the wedding.
From being measured for my tuxedo too picking it up the staff was very friendly.
I highly recommend them. I’ve used other Tuxedo places and by far this has been my best experience!!
and I want to say that y’all treat your customers with great concern and care when they come to your business to rent tuxedos and also y’all have great tuxedos
I look good to everyone. Thanks a lot🙏🙏😍
They all had a easy process with measuring and pickup. My dad, who never wears suits – raved about how comfortable he was the whole day. I was so happy with the entire process and I will for sure be recommending Sarno to my friends and family.
We are very pleased with the tuxes we used from Tuxedo by Sarno for our wedding. Would highly recommend to family and friends for their important events.
The staff at the Stroudsburg, PA location are friendly. They are pleasant to work with and made the tuxedo process easy. I highly recommend for any grooms wedding vendor.
Mark was super helpful! He even has the guys come in for a final fitting to make sure its perfect!
My father and I are forever grateful, and my wife loved the way I look. A great touch to an amazing wedding. Sincerely, happily married Mina on day 2 🙂
From the moment that we entered the Manalapan store, we felt welcome with open arms! My wife was a bit nervous since she’s a woman looking for a men’s tux and didn’t know how people would react to it. Christine was so amazing to work with. She made sure my wife felt absolutely comfortable and confident in what she was wearing. She ordered the tux to fix perfectly and we couldn’t be more happy with the results! Thank you so much! We are so appreciative and you made our experience so easy and painless!
Made the experience wonderful and seamless
Best experience ever! We Were originally scheduled for to be married in March just after the state shut down for COVID! Staff was amazing and helpful. Highly recommend!!
in the fitting of the suit. Highly recommend Slade Formalwear .
C J and the young lady that fit us are very good at their jobs.
My husband and his groomsmen all looked great at our wedding.
The fit was spot on, and the attire was more than comfortable. Dave was absolutely professional and very precise. I had two out of state groomsman who had sent their measurements. Without physically seeing them to be fitted, he went above and beyond to make us all look and feel great. We had multiple ask us where we got our tuxedos and tell us how great we look. It was all thanks to Dave for taking pride in his work and making this day, a very special one I will never forget. Thank you Dave, and I will definitely recommend to everyone!
The suits were impeccable. Each and every staff member was personable, knowledgeable, and enjoyable. I really felt as though Sarno went above and beyond to ensure my party was ready for the wedding day, which really helped to eliminate stress. Overall, I give Sarno 5 starts and would go back time and time again.
Refitting my tux was a success!
Top of the line service with everything. Couldn’t asked for better. Just great.
Great service and styles. CJ is the best. Super helpful.
Tom was excellent from the moment we went looking for suits for our wedding. We were very pleased with how the suits came out. Thank you Tom for all your help 🙂
Staff is very professional and friendly. Overall a GREAT experience.
and made the experience painless!
Only reason I didnt give 5 stars was 3 out of 5 tuxedos had to be modified but they were all modified in a timely manner. Overall I was happy
(Correction): Super-professional staff!
I looked sharp and they had everything ready with us giving them barely a week’s notice. Very professional, kind, and hospitable. Thank you!
Every phone call was answered promptly, and all of our needs were met immediately. I will never get rentals anywhere else. Our perfect day was made even better.
Carol at the Succasunna location was fantastic only little stress moment was when we got everything sizing was off a bit on a few of the guys, but carol fixed everything !!
Mark is the best!
For the initial day when we went in to make our selection, Peter was helping us and he was awesome! He was very helpful, patient, and caring. The lighting in the room was not the best, but did not greatly impact our selection. Scheduling appointments and pick-up was easy. For some reason, one of my groomsman’s measurements did not save in the system, so he needed to resubmit them. Additionally, when one of the groomsmen went to the store, the credit card machine was down, so they told him he could pay later. Later on, they had gotten upset that he didn’t pay prior to the event, but it was not his fault the machine wasn’t working then. They very easy to return, though the staff was not very pleasant that day.
Chris in smithtown ny did an outstanding job! Even with last min alterations everything came out perfect and on time.
I just want the emails to stop with the survey request
Wonderful service from beginning to end! Great products as well!
Will recommend to friends and family for future business.
I believe the girls name was Allie at the Staten Island Amboy road location… I got fitted for a tuxedo and she was very helpful and attentive!! Will definitely be back!
The woman who cared for me on both visits was quick, helpful, and pleasant. I liked the text to tell me the tux was ready and being able to set an appointment to pickup via text.
The groom did not receive any suspenders, nor did a groomsman. There was a hole in the best man’s pants, and none of the shoelaces matched in all 5 pairs of shoes. It was very convenient for our of town groomsmen to get fitted and pick up their tuxedo!! Loved this feature. Overall, we got our tuxes and there was no day-ruining mishaps, but for over $200 per tux we feel there should have been some better quality control.
but the thread holding the alteration on my left sleeve came out right after the ceremony, so the end of the sleeve wasn’t held at the right length. Seems like it wasn’t sewn properly.
AWESOME!!!!! Carlos and Shi are definitely professionals that know their clients bodies just by sight and get it right the first time!!!! They are friendly and very professional.
The fitting for my suit and his knowledge of the sizes of the groomsmen were so exact….he was AWESOME!!! I TOTALLY RECOMMEND GOING HERE FOR ALL YOUR SUITS AND ALL THINGS ALONG THAT LINE!!! I sure will.
when I rented my talks and tried it on for the 1st time period it was a pleasure doing business with you.
She went above and beyond to help us find the perfect combination for our wedding. We will definitely be recommending Dante Tuxedos to friends and family.
Great job and great service. Thank you so much
The ladies are always nice and helpful with my frequent need of the restroom. Haha
Staff was great and very good at their jobs . Very happy we got them .
Best place I’ve ever been to. Thank you so much for everything.
Pickup and return was easy and staff was attentive and friendly.
everyone looked super sharp. The service reps were great to deal with, everything was extremely timely. I bought my suit and couldn’t be happier with the purchase, its something I’ll be using for a long time. Thanks for all the help!
Friendly and professional service.
made it stress free left feeling very confident in our selection
Our salesman Chris was very helpful, knowledgeable and personable.
Richard is an amazing sales representative and very welcoming. Measurements were on point and the quality was exceptional. Thanks for making our wedding magical.
other than not offering standard size variations – classic, slim, skinny
It’s like he was getting fitted for a tuxedo himself and not for me. He cared more than I did. A+ service.
to help and made the process smoother. Dot at the Stroudsburg, PA (Stroud Mall) location was a dream to work with! And the suits for all of men looked just perfect! They fitted great & everyone loved them!
I loved the service we got, I enjoyed the suits and the employee was an awesome guy.
even the last minute guys. My husband even left his vows in his jacket pocket, but they got them right away for us!
in the packet when I got it. Couldn’t wear them to the wedding. Everything else was great.
Needed to get fitted for my friend’s wedding. No complaints here!
The entire wedding parties suits were perfect as well.
Tuxes by Sarno was great! Their selection is modern and vast. My husband looked so good, and the groomsmen, dads, and grandfathers looked great too! Very professional and got everything to us on time.
and even the shoes were super comfortable, not a small task when you have to be in them for 9 hours. I am in an industry that is customer service based and I was completely empresses by the staff from the fitting to the return. I will definitely use you guys for all my formal wear needs. Thank you so much!
No complaints a very good experience
Your staff is and was very helpful and courteous. Definetely a pleasant experience.
However my guy (long hair, glasses) is down to present Earth and just a very real gentleman.
The groomsmen, groom, and father of the bride looked amazing!
was missing pocket square and cufflinks , and button. Being I was in the wedding all groomsmen had to remove there’s because we didn’t all match
CJ and his counterpart with the blonde hair are the best asset to the store in South Side. So friendly, show so much care to the special occasion, and they both have a knack for conversation and people.
she is such a sweetheart and made the process so easy. She was so helpful with all of my questions. I would definitely recommend Rudi’s to my friends in the future.
Rudi’s Formal Wear Tuxedo to anybody! Lisa was great! She came all the way over from Philly to accommodate to me on a last-minute notice just before closing.
Jan and Dot are so sweet and kind, and so helpful, especially when we had to move our date due to the pandemic. We would definitely choose Tuxedo by Sarno again! Thank you so much!
The two workers were very helpful, friendly and made sure we had everything we needed. Great job!
by two wonderful women was awesome and made a special day greater.
Mark exceeded my expectations!! He asked all great questions and already had options to show me on a manikin. He was so friendly and informative!! I will definitely recommend Mark to anyone.
in selecting different size pants and jackets to get the right fit and what I felt was most comfortable.
Rudy’s team of measuring for tuxedos was efficient and quick with no wasted time. We engaged in some interesting conversation while we were measured.
Ultimately, the suits looked great on our wedding day. We loved the color blue. However, my husband had a very difficult time with ensuring that his groomsmen and himself were charged the correct amount for their suits which only included pants, a white shirt and a jacket. Out of the 9 of them, more than half were charged incorrectly at multiple locations forcing my husband to have to engage in several back and forth emails with the Dickson City store manager to rectify the situation. Knowing they all budgeted for the amount we were told and then being overcharged and working to fix it was a very time consuming and unnecessarily frustrating situation. Even thought we loved the suits in the end, I will not recommend Tuxedo by Sarno to anyone.
If you are looking to take care of your bridal party or just need a great suit, look no further!!
GREAT customer service and variety to pick from, you are in the RIGHT place!!
Thank you ABBI for everything 🙂
and most of all , the staff is/was nice to do business with…
She needs to be promoted to store manager!!!!! She was the best and stayed on top of everything!!! That young lady deserves something amazing!!! Thank you!!!
The whole process from getting measured to actually getting the tux was great. Everyone I worked with was super helpful and so pleasant. The whole experience couldn’t have gone any better. Thanks for everything!
with the service and product. The reason for not 5 stars are below.
1) the first time we went to the Pittston store to book, the girl entered the incorrect date
2) when we had to update the date due to rescheduling, the girl told us she did (again pittston store) and she never did. I called the scranton store and the girl did for me.
3) out of the 6 tuxedos we had, 3 had some sort of issue. mine one pant leg was 1/4 shorter than the other, my dad had an issue with one of his shoes, and my father in law i believe the coat was the wrong size.
What i will say is that Sarno was great about getting things taken care of for us. Again, overall we were satisfied and are likely to return for future business if needed.
and fitt just right if i ever need fomalwere in future will go there again
I’m confident that your formal wear with enhanse and make my daughter and son in law wedding extra special..
I loved the suit and shoes. I didn’t want to take them off at the end of the night.
but the limited hours the store is open to pick up is annoying
and even with the wedding being moved twice because of the COVID-19 crisis they were able to ensure top of the line service. Everything fit great.
as we altered our wedding plans due to the pandemic. Ultimately I had a great tux for the wedding and everything went well!
Very polite, she explained everything and showed us all of are options.
Mark was wonderful! I had no idea what to expect when it came to tuxedo fittings, but Mark really helped bring what we wanted to life.
so much for your kindness and excellent service. God Bless
Measured and done. Minimal time due to COVID Thanks guys!
from the pre- conversation of coming in (Spoke with Lisa) and then to the safety measures it was truly AMAZING!!!!!! Then there was at least 15 different styles of tuxes that we were interested and that had been within our color scheme! Kathy ( I believe it was Kathy) was great! Very detail oriented went through EVERYTHING! It was so important since we have an extended family to make sure everyone was included and looking their best for the big day! We then went back for the styles we liked for a “fashion show” and we found one were in love with! Everything was top notch from the beginning and continues to be!
Got there before they opened and they still took excellent care of me. I told them I.would come.back but they wouldn’t here of it.
educated on merchandise, helped with decision making for my son’s party. Tom fitted my son and his dad in a professional and timely manner. I can wait to see the final product. ****excited****
Great experience. Mark is very knowledgeable and personable.
and i will definitely recommend someone else there
for the boys of Old Bridge HS with the last minute tuxedo orders. He went above & beyond so that the boys can have them in time for Tuesday’s Prom.
I would definitely recommend this place to anyone looking for a tuxedo or suit.
They where on top of it. Got everything done in a timely manner. Would recommend your services.
Also very professional on try on. If I need another tux, I will be back
asked me to try things on. My son went to the Sommeville location and he was not asked to try anything on and she made sure he was fitted properly too he is the groom.
It was last minute and I needed a tuxedo for my son graduation and Joe made it happen. Thanks for everything!
at Iacobucci’s in Havertown. What a great team!
Solid Covid protocols look to be followed.
Individual was very informative and helpful.
Even with a baby. The sales person she was fantastic.
It only took minutes to be measured and fitted for my tuxedo.
We had a wonderful experience when we visited this past week. She was knowledgeable and made our experience very personal!
You guys are amazing, did the measurements quick, tuxedo was ready 3 days later, was done so good, we were able to pick it up on the day of try on.
Looking forward to another tuxedo rental in October.
The sales associate Jim C made it a seamless and enjoyable experience. I would def etelh recommend to my friends and family.
The staff took time with each one of my boys and myself to make sure everything was perfect. The sales woman worked with us to make sure the color for tie and vest matched the absolute best to the bridesmaids dresses.
Superb service that had me looking great on my wedding day! Thank you so much, I received so many compliments! God bless!
we were very satisfied with the service he provided.
Very excited to work with them going forward!!
to see what we wanted and gave many options.
Everything went well during the first fitting. The challenges during this pandemic have been stressful but Lisa has made it smooth and easy. From her virtual appointment with my daughter to go over all the details and the entire process from that point has been wonderful
Everything was perfect and the service was impeccable!
Really enjoyed working with Mark. He was very friendly and personable. He was extremely helpful in picking out the “perfect” tux. Thank you!
We had a excellent experience picking out suits for our wedding.
CJ of Scranton PA Sarno and Son was an incredible employee and took the time to walk us through every choice and decision. Polite, helpful, and very knowledgeable. We will gladly recommend this business to others!
and a asset to your company and very charming and professional
had everything I was looking for I got the perfect suit.
Since it was the whole wedding party, it took some time but they were very outgoing and made it an enjoyable experience. I’d highly recommend them to anyone looking for rentals!
when I pick up the tuxedo I asked if I could change the color of the vest and they took care of it for me two days before the wedding
and very personable. Will definitely be referring your business. Don’t have pics yet to share.
I felt like I was in good hands. They asked the right questions and made excellent suggestions. An overall great experience.
First fitting went very well and the prices are very affordable.
working with Dot and Janice. They are both very knowledgeable and have made this process very smooth so far. We are very pleased. Thank you!
Great fit and customer service would have given a 5 star but they forgot the suspenders so I had to go back and pick them up
Great customer service
Nice people helping us out!
She was very helpful and knowledgeable about the products and what I would need to complete my formalwear.
Easy to choose fast service will return for future business
Cordial telephone service in assisting me in getting measurements at a distant location.
Answered all my questions and provided helpful information.
Everything was amazing from the minute we all walked to in to the time we dropped off. There were 12 tuxes rented in all and i could not have been more happy with the service and care that was given.
John R. Bowes
Everything was ready when requested the right size. My TUX was verified and checked for fit and appearance. Thank you.
And I’m happy with what i picked out.
Lisa and Frank were great and very helpful. I had 6 groomsmen and a couple of them were out of state but Rudi’s was able to accommodate them and made sure their Tux’s were perfect. Went into the store a few times leading up to the big day for trial fittings and even decided to make a last minute change to my outfit two days before and Lisa was still able to make sure everything was perfect and on time. I will definitely be using Rudi’s for any special events I attend in the near future!
-Ordering: Guidance through the various rental options with guidance and recommendations for my occasion. (Father of the Groom attire)
-I was updated on status and notified of the arrival. Upon pickup , I received personal attention to assure the fit was correct.
-Drop-off was quick and efficient.
The tux looked terrific and I received several compliments from wedding guests. (They also asked who supplied my rental so some good word of mouth advertising for you!)
I had assistance from 3 different associates for each phase-ordering, pickup, drop-off. Each person was very courteous and professional. Great team
and tried to accommodate any needs my daughter asked the salesman
She went above and beyond to ensure our needs where met during our rental process. I’ll be going back for all me rental needs and suite purchases.
They looked very sharp in person and turned out great in the photos as well. I gave 4 stars because a few of the orders were a bit mixed up. For the father of bride, he was supposed to have a vest with his tux, thank goodness we checked before we left the shop as he was given suspenders and not a vest. All the tuxes were supposed to have the black buttons for the white shirts, at least one or two groomsmen were given white buttons so that looked a little funny. The groom was originally given white buttons as well and thankfully we caught that before we left the shop. There needs to be better quality control in place to ensure that what was ordered is what is actually given to the customers.
and I will recommend her to any one of my friends getting married.
I will highly recommend you folks as well as call on you when I need a tux again.
The suits fit everyone good
Bought my daughter’s sweet sixteen dress here also , our rep was courteous helpful and took the time to make sure we had everything needed.
Steve and Joe are fantastic! I’d recommend them to everyone. Great work!
Alyssa waited on us in the WT store.
Would definitely recommend this to friends and family
He made us feel comfortable and we are looking forward to wearing the look he created for us on our wedding day. Highly recommend!!
Third suit I have rented.
Got the tux in one day!! Quality was gorgeous. Recommend highly.
Easy to work with
Had an over(all) wonderful experience.
I came into the store on Thursday and had my Tuxedo on Saturday.
with the help of Sarno! Josh looked great!
Great experience! Thanks again!
The experience with the staff during setup of rental and fittings was smooth and friendly.
for our son’s special Night to Shine event!
… and listened to every desire. Thanks again
All my questions and concerns were addressed. I am confident that I will look great in my tux at my son’s wedding. Definitely recommend Elephant’s Trunk if you are looking for a tux rental.
Sales team really works with you and if any issue arises they tackle it immediately and have the problem solved right then and there. Stress free!
Lisa was so friendly from the moment we met her at a Cescaphe University. She took such good care of us, our parents, and our groomsman.
I couldn’t have been more happy Thank you
The tux fit like a glove and looked great!
She was there by herself and it was busy due to semi week. She handled it perfectly!!!
The representative who fit me really nailed the size and I was very comfortable. Would come back if the need arises. Thank you!
Took care of my needs.
Carol and her staff went above and beyond for myself and my groomsmen. Thank you Carol for treating us like family.
Knowledgeable and kind! The young woman was awesome as well! Very helpful! Great people very personable!
… from you and your staff.
Excellent customer service
Staff was so friendly
Made us feel like we were making great decisions and gave us confidence in the businesses ability to deliver on exceptional service.
This place I must say is the best in the Bronx not only was I there super late but they stayed opened to wait for me place my order got me a great deal when NO ONE IN THE BRONX could have done for me I am super blessed I found them I will definitely recommend everyone to them employees are great very friendly and great at what they do I was in and out in no time with what I might say is one of the best deals thanks again for all u have done for me
Excellent customer service. Explained the options, pricing, and timing of the returns in great detail.
Ready prior to the promise date and also fit perfectly. I would rent again from these guys, they know what they are doing!
Marc looked so handsome in his tux! He looks forward to the dance every year and visiting Sarno’s. The staff is very helpful and treats everyone so patiently. We will be back next year!!!. We go to the Sarno in Dickson City and all the staff is very .professional and helpful!!!
CJ was very knowledgeable and made our experience quick and painless. He could tell exactly what we wanted and showed us a few options that were all great. Highly recommend!
and thanks to Sarnos he was a sharp dressed man 🙂 and a special Thank You to Kaylee for making Jimmy feel so special <3
The sales woman, Kelly was pleasure to deal with.
Janice made a stressful time for RJ a nice experience. RJ really had a great time at the event “Night to Shine”
The personnel were friendly and was very pleased with the selection and quality of tuxedos provided by Sarnos.
Carol was the best!
Abbi took care of all our needs. Prompt service and a clean office. Very professional! Highly recommend!!!
The suits for the Pambianco wedding were comfortable and looked great!
But had to return shirt because it was to small and also the pants because we were given the wrong ones.
…in helping us all with giving us a break on the cost. Can’t thank you enough for your support. Thank you the rossis
The staff at Sarno were incredibly professional and accurate with measurements. They were very specific with our needs and offered several options that weren’t considered previously. Thank you.
All as good. My only dislike is that I found out your competition in the area offers discounted tuxedos for attending charity balls at a much lesser price. I have several events that I need to attend that are black tie, and will probably use the other company, as the cost is under $100 for a full tuxedo rental.