As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, the customer: How did we do?
The feedback has been incredible. Across a network of 40 locations, spanning across the northeast from New Hampshire to Virginia, we received thousands of replies from customers like you about their experiences. Thanks to you, others can now read about your experiences and make a confident decision in renting formal wear.
I wonderful experience with Dante Zeller Tuxedo By Sarno staff was very nice and professional. One of my grooms men found out his pants was to big a hour before my wedding he went back up to the location they fix the issue he was in and out needless to say he made it back way before the wedding started with no problems.
Everything was amazing!
which occurred June 2019. The staff were very courteous and tended to everyone’s needs. The owners were among the staff helping my friends and I. You can tell they take pride in their work. Special shout-out to employee Vondell (not sure if I spelled his name right) for being the key employee who helped us from start to finish: got us measured, helped us try on the suits, and made the return process smooth sailing. Would definitely return and rent/buy from them again!
Great from start to finish. Everything fit well and was on time.
A set of black studs and cuff links were not included on my son’s tux even though Will (nice kid) assured us they were there. Next time, I will physically check to make sure that everything is there before I leave the store. She is detail oriented, professional and a pleasure to work with….. And the only reason you didn’t get a lesser rating.
The tux fit perfectly.
Helpful staff. Will definitely use it again.
from your staff. The women made sure everything fit perfect. Thank you
the fitting was easy, and dropping off the tux wasn’t a hassle. Overall a very well ran establishment and would highly recommend to peers.
I sent my measurements in and there was a size miscommunication with my jacket. Sent the jacket to wedding venue the next day. Said it would be there at 10:30, arrived before 9 am. I used tuxedo by sarno for my wedding in September and couldn’t look forward to the next time I use them for a wedding!
Professional and helpful. Great staff.
Everyone at the store is very pleasant and customer friendly. I have rented a few Tuxedos here and they always do a great job.
Very professional and helpful. Very pleased.
My son was very happy with his tuxedo. He said it was the best one yet that he has rented from your store. Thank you so much….. 👍
For my first time experience getting a tuxedo for my son it was a super excellent experience and place and the staff goes above and beyond to help there customers I totally love this place I will continue to be a customer and I will recommend this place to people I know
It was great from the selection to try on to event.
Just a seamless and pleasant experience. Would totally recommend this business!
Perfect compliment to his girlfriend’s gown!
Thank you
Good tux good service
Would highly recommend. It was a pleasure working with the staff there.
about the inventory. Very helpful during measurements. Clean and organized!!!
The worker that helped me was outstanding and incredibly knowledgeable!
Such a great experience even when we were so late getting a tux.
….thank you very much ! Will definitely recommend you to people !!!
You guys did great. I dealt with Judah, Alex, and Mark. A solid bunch of guys. I have no complaints, and both Alex and Mark went out of their way to get us what we wanted and needed. Alex is a damn workhorse. I dealt with him the most and he’s great. Great hustle, great service, great personality. I only dealt with Judah once at my initial meet but he was super polite and thorough. Thanks fellas, I appreciate you.
Efficient and helpful with recommendations.
I had the most compliments on my cobalt blue tuxedo then I ever expected. I would definitely recommend Elephants Trunk expertise and tuxedo by Sarno anytime!
but other guys did. Only half of us received studs, one guy didn’t get suspenders, and it wasn’t very easy to get them from the place the day of. Very different service from when I used sarno for my wedding in 2018
Especially Chris who was great and made the experience special
but hard to get a hold of staff at times.
but the first one was the wrong size and it was stressful not getting a tux that fit. That being said they did correct the problem in time.
It is a pleasurable experience every time! I would definitely recommend them!
Yes arts very nice store. Will not be able to return tux on Sunday. Out of town wedding. Return Monday.
great fit and quality!
CJ was very professional, knowledgeable, helpful, eager to help. When in doubt, go see CJ, I highly recommend him, he goes above and beyond to make sure you have no problems. Also, the staff that was on had no problem meeting a one day deadline and all alterations were dead on.
reasonable prices, the only problem was the shirt was missing a button, luckily was able to exchange it in time.
except the shoes however they gave me two pair for my baby. The second pair fit perfect. he as soo happy and dance the night away.
The girls were great,very nice and a pleasure to deal with.
Everything was AMAZING! Our guys looked great! Thank you!
and it was just the fitting, cant wait to see how me an my grooms men look on my wedding day
Met by Janice at door, very pleasant. She asked some questions, and within 20 minutes I had the Tux I wanted and on my way.
The staff was very helpful and did a great job fitting the tuxes.
from the fitting, to the actual tux (the shoes were outstanding!), to the team. Jack was extremely supportive and answered any questions which were had in addition to being a true professional. Thank you so much for making my Friend’s Wedding look and feel great!
Can’t go wrong with sarno.
Everyone loved the royal blue tuxedo with black lapel and so did I.
All taken care of professionally. The person who did our order was professional and very knowledgeable, unfortunately we did not get his name, but we really appreciate the help. Thank you.
about my renral THANK YOU.
The tux fit perfect, it looked great. They were so helpful in matching the vest and tie to my dates dress. I would definitely recommend!
Such a pleasure to do business with.
Everyone was very helpful and made the experience very easy.
So great working with Mark! He was super helpful, honest and knew exactly what we wanted for my husbands tux and his groomsmen tuxes. They looked so sharp at our wedding.
Professional assistance with fitting him properly. We were totally satisfied with the matching color to his prom dates dress. We were even able to receive a discount because We ordered more than 2 weeks prior to the event date. Very classy tuxedo. My son looked perfect. Thank you!
Christine was nothing but helpful. Pickup day she was extremely busy, the line was at the door. Christine took her time with each young man to make sure they look stunning for Prom ❤️
From beginning to end everything went smoothly and easy.
Great customer service!
My son looked amazing.
The jacket was too tight and we had to get the next size up. The shirt was the 2 sizes too small and we were not encouraged to try it on, so I only realize it as I was getting dressed at the last minute. It was tight and uncomfortable. I could not button the top of the shirt. But it all looked great as long as I did not move too much.
Thank you, your customer service from the start of his fit to drop off was very kind and helpful.
and the tux was a perfect fit!
at his senior prom yesterday… I have used you guys for the past 4 years for my sons proms, every time has been an awesome experience. Thank you!
What more could I say? (In the photo attached I’m the one on the left with the glasses)
I received text updates throughout the process on the status of my tucks and Sarno also encouraged customers to come in and try on the clothing before the event. I would recommend Sarno to anyone looking for formal or special event activities.
and thanks to Sarno I was well prepared.
to help me have a great prom night!
however, there was some confusion during pick-up. The young CS gentleman gave us the wrong tuxedo to try on but eventually found the correct one. When I returned the tuxedo the day after prom, I mentioned that the 6″ pant hem stitching could be seen on the outside of the pants – did not make for good photographs and suggested that perhaps the tailor can come up with a more aesthetic method of hemming pants – or cut excess length and put a normal hem on pants. (My son is 6′ tall, so there’s no reason for a visible, unsightly hem.)
The staff was very helpful in choosing the perfect tux for my sons prom. It was ready days before we needed it and the fit was absolutely perfect.
and the measurements were taken 6 months ago. Kudos to Diane who was on her game.
Great customer service and definitely know the style. Thank you and we will be back.
the staff was very helpful and gave great advice on everything.
Rented two tuxedos over the course of 3 weeks for 2 proms. Staff was courteous and professional. I highly recommend Dante Zeller and if the need arises, I will definitely use them again.
and Kelly was extremely helpful.
We had a wonderful experience, Alex was very professional and courteous, Marco came in and chatted and made the experience very pleasant.
The girls who measured and assisted at the fitting were fantastic and had great recommendations. Thank you!!
with Our 1st prom which is the reason why we came back for our 2nd prom!! Professional staff!
and they are extremely knowledgeable about current trends and styles. Dan and his staff were meticulous with m son’s fitting on his tuxedo for the 8th grade formal.
Staff was very accommodating and extremely pleasant to work with.
and took their time to make sure he looked awesome for his first prom. Everyone was very helpful. Outstanding experience!
BEST AROUND!!! Your entire team is so professional and helpful during a very busy time of year.
They assisted from the beginning and made the whole experience easy from start to finish.
Vondel took care of me the entire time and did an amazing job! I’ll recommended everyone to use Elephants Trunk.
The adjuster tab on the vest kept coming loose during the event. Other than that no complaints.
Mark at Slade’s is the best around! Helpful and always making me look “fly” Thanks for everything.
working with the people at the shop was simple. I will use them next year for Senior prom
for help and really went above and beyond for us.
Even though they were extremely busy with prom people they made sure to take good care of us as soon as possible. Very impressed.
shirt was a little short other then that it was good
to detail and excellent customer service!
The gentleman that did my fitting was there when I picked up my tux, even with the shirt being just a tad small, he was able to fix it immediately! The tux looked and fit amazing, and it was all thanks for the process that the gentleman at Sarno’s did!
fast with a good product!
Friendly, professional staff.
I love this store from the friendly retail associate to the cleanliness of the place.
Everyone there was extremely helpful and welcoming.
Large selection, fantastic assistance during the process, very smooth transaction. Definitely will recommend and return to Tuxedo by Sarno ( Dante Zeller)!
Everyone there was very accommodating and helpful! We were very happy with the service and will definitely be back next year.
Your team was very professional and accommodating. Jeanine & Gavin Stellpflug
Attention to customer was great.
I was very well taken care of by all the staff. The quality and fit of the tuxedo was excellent. I would definitely use these services again.
Thanks to the team at Dante Zeller in Somerville
Tulin Uzun and her staff are amazing, courteous, professional and easy to work with.
We don’t rent anywhere else.
Very easy to pick-up and return. Super experience with Denville store
Received multiple compliment on my attire. A lot to choose from when getting tuxedo from here. Everything is easy from the start to the end.
The tux came in pefect condition. It looked fantastic.
with time to spare. You’ll be my choice, the next time i need a tuxedo. Thanks!
when you have a Saturday wedding and the stores are only open for 4 hours on Sundays. In addition the cufflinks for all the groomsmen were not the same. Some had pearl and some had black.
A stressful situation was made calm because of the assistance we received at your Smithtown location. Not only was the tuxedo jacket actually there for a try- on but the man helping us could not be nicer.
for tuxedo rentals, I have experienced nothing but the best customer service!
Button fell off jacket. But still great service.
Though my only gripe is that someone was wearing the same exact tux as me, but it was alright.
Mark was beyond helpful in helping us pick out suits for our upcoming wedding. Can’t wait to see all the men in their suits on the big day!
The gentle man That helped me was very very nice and outgoing. Went through all the books just to find the right blue, sized me up and then made me try some things on just to make sure. Would definitely recommend to others
for the Middletown North 2019 Junior Prom. Our second rental with Sarno, we are completely satisfied.
Pants were a little short and the adjustment was made quickly.
with finding the perfect tuxedo to wear and the right colors to go with. I really appreciate the quickness to find what I needed and the sizes to wear
Wonderful
Helpful staff, very accommodating and professional. Oh and the tux looked terrific!
and I am very satisfied with my experience. I will definitely be back. Thanks so much Team Sarno!!!!
Despite the problem we had with the first tux, your great customer service was able to get us another tux the next day.
is that they sent the wrong shirt but they fixed it in no time.
efficient! Thanks for your efforts!
was ready early and I got a lot of compliments! Thanks
Tux was so-so at best. The tie was permanently wrinkled. Had it press it and still not great. There were threads hanging from jacket and pants in four different places. The hem in the pants was bad I was afraid it would come out. For the price, I would expect much better quality.
on him but everything else was perfecto!
The staff was very informative and knowledgeable.
I was the only one wearing a white tux jacket, I was told I dont know how many times how great I look, my friends renamed me James Bond.
you sent and wore it open with collar up, but it was not a tux shirt so the push pins would not have worked. They would have fallen out. There was a hole in the push pin bag. One fell out so I put it in the label case
Owner Mark is the best! Great customer service, they have the fitting down to a science. I would highly recommend anyone who needs a tux to definitely go here for their needs!!
My Mom had to go out and get me new ones at the last minute causing her to miss all the before prom photos and festivities.
You were amazing. Jason picked up his tuxedo and wasn’t happy with the way his pants fit. You got him a smaller size and a fresh shirt. Nothing was a problem and he looked amazing.
Great Job!! We were very pleased!! Thank You!!
Great experience They knew what they were talking about.
And helps with opinions and is very quick !
.
The staff was great. Was interested hearing my story about the wedding and was very interactive.
I’d say the vest fabric was a bit frail from use, but not very noticable. Staff at the store very helpful and professional.
Got the wrong color shoes l, but the gray worked out fine!
Our rep was awesome taking the time to show us everything we were interested in along with making some get suggestions
Thank you for helping me.
about one time a year for tux rental. Staff service is top notch, personal and they give you what you order plus. I had first thought grey shoes matched best. When I went to try tux on, there were grey and brown shoes. One of the staff who had not been invlved in the intial selection took it upon herself to add the brown shoes as an aoption. Excellent foresight. A quick family poll at my daughter’s wedding resulted in brown as the best choice! Thank you very much!
Will always return here for any suits I may need.
The people there are very polite and helpful.
I felt like i was the boss idk like I was there top priority. I really liked that.
My new wife and I couldn’t be happier with the professional service and attention to detail provided! We will recommend to everyone!
Very friendly staff. Everyone that works there makes you feel like family. Both yrs the same excellent service. Tux was in way before date needed
Slade Formal’s in Fall River MA did a awsome job with fitting me to this tux.
and then made some great suggestions. Cole Gibson was outstanding in his knowledge and professionalism. He is a true asset to the Sarno Team.
So professional. Kind. And friendly.. perfect prices for each Item. Thank you so much.
Megan Kolata was the lady that helped us and she was phenomenal. Would definitely go there again and also will recommend them to everyone.
Arrived earlier than expected.
Prices may be expensive but, the suit comes back fitted nicely and is easy to return/rent.
Sorry If I spelled her name wrong. She was a master craft of class/grace/knowledge and a glimmer of humor to round out a customer service experience that will make me a return customer.
Staff was very friendly and helpful. Very pleased with how everything went.
Would go back in a second and absolutely recommend!
The staff was very kind the whole time and I would rent a tuxedo again from again.
As soon as I walked in. I was greeted immediately, and was told what I had to do prior to fitting. It was easy and efficient. I was fitted, and cannot wait to try on my tuxedo.
Definitely will be back!!!
At least my third time coming to Tuxedo by Sarno, and two years in a row for proms. Awesome experience every time, and great guys on staff. Thanks Jack.
Steve and Joe and the entire team at Iacobucci are the greatest around! We had a great time at our event and we looked great!
For me the best in my life. Also the clothes fix me very gorgeous. Thanks Tuxedo by Sarno for this incredible experience.
The tux was a bit bulky (really really bulky), and the sleeves were too long for my sleeves to be seen a lot of the time. Surprisingly, however, the whole package was ready for me to pick up really quickly.
in ordering the tuxedo was very knowledgeable and helpful. I was very disappointed that on the day we ordered and picked up the there was only one person working. On both occasions we waited a very long time, on the day of pick up were were there for over 1.5 hours. During a busy time, like prom season, the store should be better staffed.
You guys got my shirt and shoes size wrong, but everyone makes mistakes and it won’t stop me from shopping with you guys again!
but was very disappointed to that I was not able to try on and pick up the tux until Thursday afternoon before a Saturday wedding – and also to find out that it needed to be returned before 1 pm the day after the wedding. The fitting room attendants were very nice and knowledgeable; however the customer service clerk in the phone was a bit rude when we called to ask when the tux would be available for pickup. We were told not to call back and that we would need to wait to hear from someone there via email. I understand May is a busy month, but we paid the rental in full back in December or January to ensure a stress-free experience.
it took me over two and a half hours to pick it up. Too busy for mainly one worker
Very personalized service. Clean tux. Great job.
They are professionals and reliable. I recommend this Tuxedo to anyone.
they were great. Shirt was supposed to be slim fit, it wasn’t, had to use one of my son’s shirts. You should also offer more fitted pants as an option. My son couldn’t wear his because we just couldn’t get them feeling secure at the waist. Also, more guys are wearing the slim fit through the ankle so you should invest in those!! My son wore his own pants. So really I spent entirely too my for my son to rent a vest, bow tie, and jacket to get the look he wanted. I’m sure there are many teen guys who had the same issue. Probably will think twice before renting again,
The tux and all the accessories were in good shape and it arrived on time and alterations were done immediately.
The person who helped my son pick out two tuxes for two proms, was great! My son looked amazing! Only lets me upload one pic, have two
Service is great. Tux came a bit on the late side so we only had one day for the fitting. Everything was just fine though.
The tux was exactly what we wanted. Perfect fit and great customer service!! We will definitely be back.
and now choosing top hat again for my senior prom was a wise investment. You can’t beat their customer satisfaction!
👍
and attentive to my son’s needs. Outstanding.
enhance the gown and make them “pop!”
but it was still pretty good.
The tux fit and looked great.
Cole did a super job and we were pleased with both the tux choice and color.
and the suit looked so amazing on my son fit perfectly.
sales representative helped right away when me and my son walked in.
Wait time for initial measurements was long- single staff member on site.
deliver a vest if we could not come back to pick up. We will be back and keep recommending your professional staff.
and looked great at prom. Thank you
The tuxedo fit me very good and had good service at your store I would rent again from you when I need one again.
my son was wearing was like 3″ short. Not good.
The tux was tight every where. He look uncomfortable and expressed to me that he was. Not good.
Adrienne was the utmost professional, personable, knowledgeable, and courteous sales person that I’ve ever dealt with. She is the sweetest thing…
but other then that everything was good
Fantastic service; friendly & professional staff. I would highly recommend the Linden location!
Thanks for an amazing experience. I will definitely be returning next year!
She said she was related to the owners. She deserves a raise!
and the selection was good.
we went back to Tuxedo by Sarno because they were wonderful last year. They are very helpful and accommodating and wouldn’t hesitate to go back when another tuxedo is needed.
The guy who took my measurements did everything and more.
The price of the tuxedo was very reasonable. Thanks for your professionalism.
in helping me find what I needed and they were very nice
AJ was very professional, provided detailed answers to all of my questions and even provided suggestions that I was not thinking about. Will definitely recommend.
Sales rep was well aware of the style and look I wanted ti create! Remained at my side, giving me personal assistance every step of the way! If I ever need to rent a tuxedo in the future Tuxedo by Sarno will definitely be my first choice!
We had an awesome experience with Willac? (We are bad with names…but that’s on our receipt! Lol Give that man a raise!!!
This is the second time, I have had to rent a tuxedo from them. Always current styles.
Will definitely revisit for any future tuxedo needs.
Shirt came with spaghetti sauce stain on the left cuff. Otherwise, the tuxedo was nice and fit great,
The staff member who fitted for the tux was friendly, knowledgeable and helpful. I would recommend this store for future tuxedo needs.
You leave feeling very confident that you are getting the right look for the occasion and once I received the tux it looked and felt great.
The people at the store were wonderful to talk to, and the tuxes that were available were exquisite. Was very straightforward to go in, pick out a wonderful design, and then leave satisfied.
Yes Sarno Tux did it’s job I’m happy to be able to see the magic in marriage.
even though he was not sized at the location. We were very happy with the outcome.
– just standing there in between two of the employees, one with a customer and the other just thought away on the computer before I had to ask for someone to help placing an order. The guy kept asking me what my numbers were instead of taking my measurements, then proceeded after I requested that he decrease my coat from 44 to 40. If I’m paying $250 for a rental – the service should be the same across all of your locations – I’ve only heard good reviews from the Farmingdale location but not the other ones in the Bronx and Queens
Customer service is not good. Stopped by to make a change to order and waited 30 mins. without anyone even acknowledging me. I later called to make the change. I hope it gets done correctly.
Great selection! Service and fitting was perfect.
The staff was great and very helpful. Would definitely use you again in future events.
well-fitted and my son looks sharp. The only trouble we have is the shoe as the sole starts to peel off in the first hour of his ever . I asked Maureen if we can get some discount for this inconvenience as my son was not able to move around a lot due to the shoe issue. Overall, I am satisfied with promptness and service provided by their crew .
I wish I knew the name of the woman who helped us because she was unbelievable! This is the second time she’s helped us with a tuxedo and my son adored her! Her extent of knowledge and wisdom and the fact that you can tell she loves what she does was so heart warming to us. You have a gem with this associate!
I also like that he was able to change his vest and tie color a few days before his prom
(almost an hour) to get my tux picked up because it was very busy. I get that it is super busy around prom season but you should know that and have as many people there to get people in and out quickly. In and out in under 30 mins would have been acceptable, 60 mins is a long time to stand around. Other than that, everything else was fantastic and perfect!
The gentalman that helped us nailed the look we were going with.
Thank you! It made him laugh through his busy day stress! It’s our second prom with with you , but our third tux. He attended two last year and two this year & the extra discount is something no one else offers . Thank you , thank you!
You made the fitting and selection process easy
Customer service was amazing. Unfortunately the tux was a bad fit. The shirt was too big, the suspenders too tight, and the pants too short
Look forward to using them again for future needs.
Better than men,s warehouse this year my tuxedo looked great and fit perfectly!!
His knowledge and measurements were perfect! He’s a great asset in your company!
my date’s dress even better. Staff is awesome there even when very busy.
Easy process and well-done! Thank you!
Very professional and very friendly employee that took care of me
and dedicated to their work. I will always use Sarno’s Tuxedos for that reason.
Returning to Tuxedo by Sarno, at Top Hat in Whitehall, PA was the place of choice for this year’s prom. The quality tuxedo selections and accessories, along with expert sizing and great customer service are top notch. Steven, once again, looked fabulous in his Tuxedo by Sarno, and will certainly return to Top Hat in the future. We highly recommend Top Hat, Tuxedo by Sarno to others for tuxedo needs! THANK YOU!
It was our first time renting a tux. Tux fit well. We will be back!
t
Nick looked so handsome.
when I went for pick up ..was told to come next day for new shirt when I got it home it was too large !!!
Our experience with Tuxedo by Sarno this prom season has been wonderful. CJ was extremely accommodating. His knowledge and professionalism were only surpassed by his sparkling personality.
Tux fit like it was custom. Will definitely be back and recommend
enough said. Thanks Sarno!
and everyone was helpful and made it as easy as possible.
interrupted my son’s appointment to complain about her son’s tux being incorrect. The employee who was helping us immediately left our appointment and catered to the screaming mother. My son and I had decided to keep the jacket he had and left without any assistance from your employees. Except to take our money. I understand irate customers are bothersome and need attention but we paid our money too. Glad it was a senior prom for us bc we probably would not come back. Tux and cummerbund looked great though so I guess that’s the upside
in the waste but otherwise it was great
made rental process very easy
you only had him try on the jacket and pants and said the shirt would be fine. When he tried the shirt on that night, it was too tight and we had to go back again the next day. It was extremely frustrating. The boys should try on the entire tux to ensure it fits.
I recently rented 2 tuxedos for senior proms. I honestly had a great time in picking them out and getting fitted. Thank you so much Anthony for all of your help! I would never go anywhere else! Thank you again!
Communication was awful.
The woman that was taking care of us was so calm and helpful even though there were so many people trying to get assistance . My son and I commented on this after we left –
for your prompt and excellent service!
what more can I ask for
staffing too low and notifications questionable. The rental costs are so high that I would not recommend a future rental. The store is so small that it was quite chaotic when having final fitting. Several people were saying they never received notification that their tux was in so they just showed up and took a chance.
It’s alwaya a great experience to work with her!
We walked into TOP HAT to the staff helping a very large wedding party but the lady addressed my son immediately. We walked in 15 minutes before closing but the staff was still pleasant. The selection of colors to accent the tux was extensive and my son was able to get the color he wanted.
We were in and out quickly and very satisfied. And the price was significantly less than expected so a win-win-win experience! We highly recommend this establishment!
All staff was super helpful and treated us like family
but the tie was a disaster trying to get straight and look presentable
but my brother had been to his two and said this was the best place around. He was RIGHT. Great selection and I received a great amount of help in picking and matching. Everyone was awesome. Will be here again for my senior prom.
Very nice people. They were very helpful when it came to picking out the right tux. Thank you.
and everything fit and looked great
Everyone at the metuchen location did an excellent job! They have top notch customer service and just great people overall.
even tho it store was very busy Clara, store manager was very helpful and knowledgeable.
and I felt really welcome and they address all your needs and perfect opinions on your selections
& were grandparents of the bride. my husband was measured in florida for his tux. upon trying it on at the rehersal dinner he found the jacket to be a little too snug. we called over to Sarno in Stroudsburg Mall. Dot was a big help in getting a larger jacket in time for the wedding the next day. She was very helpful & pleasant. Thank you again. The Caravellas
Dana’s tuxedo was very helpful and thorough. I will definitely return and recommend to anyone needing a tuxedo
When choosing our tuxedo place, we visited each store in the Valley and the customer service we received at Sarno was by far the best. The Men’s Warehouse employees just sat around talking without even asking us if we needed help, and Jos A Bank didn’t have a great selection for what we were looking for. When we came to Sarno we were greeted so warmly and given the full attention of the staff. We left there feeling great about our decision and super informed on everything we needed to know! I highly recommend Sarno for your Wedding or event!
from the beginning until the end. Everything was perfect 👌
from Dot at Stroud Mall! I ordered my sons tux on Thursday and was picking it up on Monday. The employees were friendly and asked my son if he had a good time, they went above and beyond. We will be back next year.
Lori @ Dickson City store was awesome! She was very helpful & was easy to work with. Very friendly too! Thank You.
that some of the jewelry stones were missing.
Everything looked fairly good, felt good.
Cons: Jacket was not the best fit, nor did we have time to get it amended due to how late I was notified about the tux being ready. Makes sense since it was prom, but it was paid for in full weeks and weeks in advance. Sucks but worked out.
and helpful throughout the decision making process regarding the selection of clothing.
The young ladies who helped us were friendly and helpful. I would definitely recommend them.
The staff was very helpful and thorough.
No need for any adjustments. Expert advice and professional Staff from the beginning, a 10/10 in my books!
the only reason I give a 4 is because it was a bit of a wait because one or 2 of the customers were taking a little long and I was just there for a quick fitting. Guys were really nice though.
