As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, the customer: How did we do?
The feedback has been incredible. Across a network of 40 locations, spanning across the northeast from New Hampshire to Virginia, we received thousands of replies from customers like you about their experiences. Thanks to you, others can now read about your experiences and make a confident decision in renting formal wear.
The Garment is beautiful
My second time at Slade and satisfied once again.
The experience was great , extremely help and knowledgeable.
Very professional staff and the tuxes fit well .
Lisa and her assistant were amazing, helped my party with every question. Gave us great suggestions and advice!
Mark was great to work with.
Everything was perfect other than my vest which was a little tighter than the one I was fitted with. Other than that, it was a great experience and will definitely recommend and use your services in the future.
Great fit. Great Service.
Awesome! Tux fit well and looked great. I had to stop in the morning of the wedding to get a last minute pocket square for my son (the ring bearer). Thank you, will be back!
As a matter of a fact, we did and you had another rental as a result. Professional, proficient and friendly.
All garments were in great condition even the shoes.
Very easy fitting, delivery and friendly service.
Chris from the Scranton store was fantastic! He matched the tie and handkerchief perfectly. He knew exactly what type of tux would look and fit best! Thanks so much!
The staff was just wonderful. They were very helpful and knowledgeable.
I am a Big size fit (52 Jacket & 46 pants). Thank you!
Very nice quick and professional service.
Minor details some suits for wedding didn’t fit correctly otherwise very satisfied with owner and staff.
He is very talented and pays attention to every detail. Not to mention, HE DID IT BY HIMSELF! No help was around and CJ still owned it.
CJ – Thank you for everything, you’re the man.
Tuxedo was awesome! Service was great!
Steve and Joe did a great job with the fitting and style suggestions.
Getting text messages helped a great deal since the planning for the wedding and subsequent move out of state took up significant amounts of time. This helped with planning. Thanks to Steve for guiding us through the process.
Burn hole in one of the ushers shirt. Didn’t notice until we unpacked the garment.
Your associate Tashaun at the Somerville location was on his game! It was a pleasure to meet him on pick-up day. I’m giving your rating a 4 star because I was not very pleased with the use of web technology, or lack of, with your website. It should be more user friendly and have a full rental request area that is easy to find and fill out. I got text and email messages but did not get an itemized receipt. Even though I ordered over the phone and gave my credit card, the system had my cell number and email, I should have received a receipt. Room for improvement in that area, but Tashaun took care of me and the Tuxes were perfect.
He was thoughtful with my fitting appointment.
I think its kind of crappy that the store I was returning the rental to was only open 4 hours and they still made me return. Would have been nice if I had some more time. Also the pants also ended up being too big and they were falling down all night. 1 button on the suit jacket nearly came off when I went to button it.
Kaley was quick, made us comfortable and secure that the tuxedos will look great and be ready for us
I would recommend your services to future friends and family!!!!
Thank you so much for all your help!
What a fine job! I was so impressed that my fiancé and I have decided to also use Tuxedo by Sarno for our wedding!
He went above and beyond to make sure everything was perfect, even with a very short notice of event. He is an absolute gem and should be applauded for his excellent work!!!
Had a slight issue with my husband’s tux but it was corrected very quickly and professionally. Thanks.
Service is unbelievable.
Great experience. Everything was neat and clean. Tuxedo looked great.
Will definitely use them again and refer them to my friends!!
They make the process seamless and enjoyable. They are real superstars and I would recommend this store to anyone in need of a rental great job.
Unfortunately, I was told to put everything on but the shirt. The suit and shoes were very comfortable. A day after I brought the rental home, I thought I better try on the shirt. Sure enough, it didn’t fit properly. It was a “fitted” style shirt so it was too snug and the collar too tight. I had to return to the store to get a different style shirt. The staff was very cooperative and expedited getting the correct shirt in time. The rental then was very comfortable and worn almost 12 hours with no issues.
Very pleased with their professional service.
Just a very nice guy that I dealt with. He made sure everything was perfect
Alice is a girl so it was an unusual situation for a suit fitting. Cal could not have been more welcoming, professional, and encouraging. From the phone booking to the fitting, Cal expressed supportive words and utmost professionalism. He welcomed us while dressed beautifully and took us immediately at our appointment time; very efficient. Employees like Cal are few and far between these days. The shop is gorgeous, clean, organized, with a large selection of high tier suits and accessories. The whole experience was a wonderful example of why everyone should shop small, shop local. Thank You!!! -Sharon (Alice’s mom)
And the person Gladys she is very helpful , I will recommend to others!
Couldn’t have asked for a better experience. Thank you again !!
Your staff was great! Thanks!
Great Tux! Lots of compliments! Thank you Dante’s!
and very helpful to my family and I when it came to putting everything together for my brothers wedding
I’m obviously not a suit guy; don’t even own one.
So I had to rent a suit for my son’s wedding.
Got numerous compliments, and the pictures looked great.
Thanks, Mike Testa
I would use you again just because of the service from Tom.
Everything fit perfectly! Thank you
Team Sarno worked with the wedding party due to an unexpected delay of last year’s wedding. They were great to us and all of he wedding party men looked great.
Thank you for a good experience.
I went to, Estelle’s Dressy Dresses in Farmingdale and was attended by a, Black Tie Tux & Suit (Dante affiliated) associate. His name was Mark. He was very nice and professional. He helped me get fitted for a tux and even fitted my son as well. I felt very comfortable and he was a very nice person. His customer care was excellent. I left very happy with my purchase. It’s all due to Mark. Kudos!
He has gone above and beyond to make sure my tuxedo fits perfectly being that these tuxedos usually are fitted for males. I couldn’t be more happy with the look we decided on.
The tux fit perfect and I will definitely use this store in the future.
The measuring and try-on processes were quick, and the young ladies were fabulous to work with. Thanks for a great experience and look!
Will def come back.
From the fit of the suit to the ease of working with the sales associates.
Excellent! Exactly what was ordered, ready when I needed it.
Very professional team. Thanks Again.
They were very patient and made us feel very comfortable. I would highly recommend them to anyone looking for a suit. 👍
Seamless experience, coordinated everything virtually, and tux was still a perfect fit. Would definitely recommend.
Mark and Alex were awesome to work with and very knowledgeable on all the latest fashion trends… thank you for everything mark and Alex!!
He looked so cute in it
Shaniqua Ferguson spent time in making me look great!
Extremely helpful and patient. I was very satisfied on the initial fitting. Thank you!
The team was very accommodating and quickly took new measurements and ordered a new one that came in before the wedding.
and the man working went above and beyond for every single person in the store which was packed and it was his day off! He deserves a raise!
will be back next time for sure!
the measurements were taken we picked our tie color and pattern and paid we were in and out in no time. Our sales person was very good.
St George Ave store
and super helpful. The price at over $200 for a one day tux rental was steep but like I mentioned the service provided was great.
Everyone was telling my groomsman how perfectly fitted the tuxes were. Tuxedobysarno did a phenomenal job with assisting in choosing all of the right colors and style.
Thank you for making our night a very special occasion. You guys are real pros.
of the groomsmen’s suits were incorrect several times, the groom and ring bearer received the wrong color bow ties which had to be corrected the day before.
It fit him perfectly. Brian was friendly, helpful an knowledgeable. Thanks so much!
I love that my son was fitted from top to bottom. The suit and shoes fit him perfectly. He was the BEST DRESSED during his Confirmation ceremony. We would go back for another special occasion!
however there were issues with delivery of the shoes for a couple of my groomsmen. they were informed to pick them up twice, but the shoes were not at the store. Finally received them a couple of days before the wedding but it shouldn’t have been something for us to worry about from the start of there was better communication.
from the initial measurements, to the fitting, to the return. Also love that you use SocketLabs as your email provider!
that work there have a great smile
I didn’t get measured there so that was spot on. I’m out town trying to make sure my reservation was squared a way but who u have at this location at allerton is very unprofessional and doesn’t understand English u should def find better customer service.
on jacket upon pickup
and a good price. Very nice job. Thank you so much.
would have to come in a few days before the wedding to get alterations done. My husband took him down days before and yet the jacket was too short on my son. After an exhausting night celebrating, the suit had to be returned the very next day in between a 3hr window? Employees were great (polite and professional), experience was not.
by my privet.. didn’t like the material
Adrian provided amazing customer service. Would highly recommend Sarno and the Pittston location.
Extremely flexible and always pleasant to work with!
They were very busy but still made the time to take care of my needs
I very much appreciate how the business was ran at that location, please give them my thanks.
COULDNT HAVE HAD A BETTER EXPREIENCE
Amazing people who worked there. The guy in the shop helped me select a great tux and we had all the things to put the tux on quick and easy.
The return window of 10 – 1 on the day following a wedding is pretty small. Would have liked to have another day to return the tux!
Everything went smoothly from when I ordered the tux to the time I returned it.
Everything fit and matched perfectly. Good selection and easy process.
Thank you so much for all of your help. Amanda took such good care of me and my husband. It was a great experience!!!
I was fitted out of town, but the measurements that are asked for do not resemble the ones on the form needed to be filled out which resulted in both tuxes being a size too big. However the mistake was corrected and the correct sizes were aquired the next day. The gentleman working in the store was fantastic and extremely knowledgeable. Besides the size issue, my tux was missing suspenders but that was not a big deal.
My son’s suit came in early and was great quality. Highly recommend!
all the tuxedos fit perfectly and were ready for each of my groomsmen upon pick-up! The service was fantastic and I would recommend others to rent through CJ at Sarno for their weddings.
with the service definitely will recommend/use services again, thank you.
especially with Cal with his knowledge with fitting made everything go smoothly
We had a problem with his shirt-but it was fix quickly and had it the next day.
w/the exception of the wrong bow tie which I had to drive to another location to pick it up. I normally wouldn’t mind, however, I was on a tight schedule to get all of my errands done before I had to be at the rehearsal for the wedding.
The made the whole experience very easy. The quality and fit of the tux was great. I would highly recommend them.
It was a great experience
Very happy with my experience here.
Friendly staff, suit fit well and was ready on time as promised.
Wonderful experience. Would absolutely do business with them again.
Friendly, knowledgable staff helped my teen daughter look fierce in her tux with no judgments.
was absolutely wonderful she steered us in the right direction and made the buying process very simple and enjoyable
and fit like a glove. The young lady who fitted me was helpful and friendly. Made my daughter’s wedding an amazing experience
and took care of everything for us since most of us live in California or Virginia. He was one of the friendliest people I have ever met. Hats off to CJ.
I had to call in my sizes and the tuxedo fit perfect. The ladies there were very helpful,
Both day and night Staff were very helpful and professional.
I Rented a suit for a wedding and was thoroughly impressed by the service. Bev was kind and knowledgeable.
However, I received the wrong shirt to wear cuff links, I was measured for my tux, it feel like it was a little too big, would recommend, but just few small things
There’s only one thing I can say add that the owner Mark is one heck of a guy. His energy was truly amazing. He got in on the Jones and laughs with us and was a professional at all times. Thank you
and initially provided attire for the groomsmen in a recent wedding hosted by Sarno. The kind gentleman at the store in Wilkes Barre was AWESOME in getting everything resolved for us and making us all look and feel sharp! Highly recommend! Thanks for your patience and hard work in making our friends special day that much better!
Wilkes-Barre location in the Genettis hotel.. extremely helpful.
My pants split up the middle during my wedding. 3 out of 7 pairs of suspenders were broke so not everyone had suspenders. Returned my tuxedo the day after spoke with Mike he was very professional and fully refunded my rental. He also went above and beyond to help me with another tuxedo for another wedding soon. Thank you!
The girls are so nice and helpful. They never seem stressed even when it’s crazy busy.
the Succasunna location was terrific. My complaint is that my shoe fell apart before the night started. I had no shoes the whole night.
during the measuring process and you were able to make him feel comfortable. Thank you for your kindness.
I don’t have a lot of experience in getting fitted for formal wear, but David was very professional, helpful and accommodating.
Staff was excellent, Fitting and alterations went smoothly. Highly recommend Sarno.
but to the gentleman’s measurements. I had to ask him to remeasure me so I could find the size that is the most comfortable to me.
needed a 16.5 but other than that, suit was perfect!
wish I could’ve kept it lol but definitely will go back and have no complaints.
I would definitely use their service again and also recommend them!
Our wedding was magical. My father in law could only arrive a week before the wedding. The fact that you were able to get him a suit within 24 hours from when he was measured was phenomenal. Everyone looked great in their suits. Thanks again@
about our situation with my best man being in the Navy. She was super nice and approachable as well.
The husband and wife team were great, warm, friendly and very professional.
too short, and tight. Measurements were taken not sure why this occurred.
and very professional. Thank you again for everything!
My personal fit was great. The condition of the tuxes was excellent. A five star for me. Only speaking for the rest of our wedding party guys, one pair of shoes was too small even though the size was correct and hadn’t changed since our first rental last year. Again, nothing you could do about that as I picked up their suits and he was out of state. It would most likely have been ok had he been there in person to try them on. We all went on the theory that what fit last year would fit this year.
Only trouble I saw that could have been avoided was another remote customer I picked up for got a 15” collar shirt and requested 15 1/2” collar. So he says. A clever wife made that work and he looked fine. Tie hid the repair.
Again all good customer care by you guys. I wish there was a two-fer rental deal for two wedding customers like us, but I appreciate every Pennsylvania business that was able to survive the governor’s closures and restrictions during the pandemic.
I will definitely see you again for my future tuxedo needs.
They treat you like family and their professionalism and attention to detail is unmatched. We have rented and purchased from this family owned business since I was a kid and continue the family tradition with my own boys. They have always come through with shining stars fir proms, weddings, communions, homecomings, and ring dances. We wouldn’t go anywhere else! Thank you Frankie and Lisa for making every occasion special!
First fitting were way off for the bridal party. However they fixed everything in a day. After that everything was perfect.
Gotta call that my suit came in with some damage so the gentleman ordered another one, called me immediately, corrected a problem with the shirt and adjusted the length of the jacket sleeves. Suit was perfect!!! Great job!! THANKS AGAIN!!
friendly, and very helpful. Would recommend this establishment.
and when I tried the jacket on at first it was a bit short on the sleeve length and the lady fixed it right there. Would highly recommend!
You could tell they were busy throughout my times coming in but they handled the stress professionally and with grace. The suit had a great fit and the Philly location made the coordination with the rest of the wedding party seamless.
The only reason I cannot give a 5 star is that I think this team, and probably most of your teams, could learn a bit about gender diversity and how to approach that in the stores. As a non binary person, I use they/them pronouns. The wedding industry generally isn’t knowledgeable there and a simple “pronouns” line in the online forum and some training to back it could open up a huge client market for you folks.
Due to the amount of details and diversity inherent to large events like most weddings, the activity is stressful for both planners and participants. The service and promptness, as well as the communication was superb, Thanks to Mike, with whom we had all visits. Mike is a very friendly, professional, kind and knowledgeable person, who makes the client feel at ease and procures that the client is completely satisfied. His sincerity makes him a wonderful person to deal with. The transaction was flawless, Thank You! Would definitely recommend this business to anyone.
in my local store. It was done quickly and all my questions answered. I was assisted by a very knowledgeable sales associate.
I will be using Sarno again for my son’s wedding in April.
Rusty is very nice. He did a wonderful job .I was very happy with the look I chose.
Nice guy and experienced. Hoping it all comes out OK when I pick it up.
Great people and wasn’t the hassle I was expecting.
They assisted with all questions and details. wonderful experience. I highly recommend using them for your next fancy occasion.
Rented tux- vest was not the vest we picked. Pants did not fit. Only shoes shirt and jacket fit. Thank god I had alternate pieces. My own fault I did not allow extra time to check fitting but pants waist were 36-37 I’m a 41.
picked out a great looking tux and made sure on the fit! Would definitely recommend them and him in the future
Shoes need to offer wide width
the sales person was not pushy and very helpful , made me feel very comfortable in a situation that otherwise could be a little uneasy .
Very professional. Did not rush answered all questions.
The process was easy and worked perfectly. The fitting was perfect, ready as promised and when I found a small stain on the shirt, they replaced it on the spot. No drama, delays or problems, just a very quick, friendly and professional job.
Excellent experience working with Slade Tuxedo.
12-5 or 12-7 leave little to no time for people who work even a 9-5 job to come get fitted, try on, etc. Your staff was a little rude about me getting over to try my suit on, even when my work hours and your business hours made it a near impossibility to pick up.
We had to give you the size I needed for everything over the phone since we live outside the country so I was a little hesitant but I picked It up the day before the wedding and everything fit perfect, no alterations were needed it was a very comfortable and nice looking suit. Thanks for your help getting what we needed even though we couldn’t be there to get fitted properly by your staff.
in taking my tuxedo order. I also liked the text and email reminders. Overall great experience.
and very Respectful A good bunch of people.
and I will tell all of my associates the same.
Steve and Joe were great. They were very helpful and really wanted to make sure we knew all of the different options with our Tuxedos.
Excellent place of business
Was fitted for my Tuxedo for my daughter’s Wedding, cannot say enough about the staff. Nothing was rushed, and a very pleasant experience. Thankyou so much . Highly recommend.
The color match was spot on. Would definitely recommend anyone to you.
her customer service and kindness was impeccable and refreshing to experience!!!.
(after not listening to my Fiancee and I went to mens warehouse) It was very frustrating to say the least, I had enough and left. My Finacee like she wanted to from the start guides me to Top Hat, and from the minute we walked in it was just so easy! Everyone was super friendly and It was a very quick and painless trip.
so sad to see that she is leaving before our special date!
w me and my sons. Very helpful and patient.
it took until 5 days prior to wedding to get the Tux. When I went to try it on, nothing fit. It then took until the 2 days prior to get a new suit and still nothing fit correctly and the store was closed the next day.
very helpful and very polite.
Need more than 1 person manning the store.
CJ provided excellent service and made sure my suit was fitted perfectly just for me.
She was able to judge my size measurements without a tape measure. The samples she offered fit perfectly. I stated that I was more accustomed to a loose fit. She worked with me, explaining how my body shape would need a larger size for my waist but not so large that it would cause my shoulders to be too loose. We worked on various sizes and agreed on one that fit perfectly. All the time, she was working with two other parties while giving me the feeling that I was her only customer.
Wonderfully straightforward and flexible; I called asking if I could come by, they were free then so I went right in. Mark is awesome!
Wonderful service. We always enjoy coming here
They did a great job, everything was measured in a timely matter and I was on my way.
definitely had me looking like a million bucks for the event!!! I’ll be a return customer for sure 💯
Mike was great.
Just had my son’s wedding last weekend and everything went well. All the men looked great in their Tuxedos thanks to the care and attention to detail by Mark. We all had our suits ready days before the wedding date and before you left he made sure there were no issues. Thanks again Mark!!!
well organizes. Will highly recommend. Great experience.
Everything fit perfectly. The price was also very nice. Thank you.👍🇵🇷
and the customer-service was friendly, polite and diligent. Thanks for all your help!
Suits were clean and very comfortable. Staff was extremely efficient
the gentleman that was working made sure everyone was taken care of in a timely manner and he answered all our questions and concerns, he was very pleasant
Steve and Joe are the best. They know exactly what they are doing. I just keep going back.
clothing fit well, courtesy, Friendly, attentive highly recommended. Thank you
What great service from your staff! Excellent customer service! Thank you for making the Father of the Bride look so handsome!
, we were both met with professionalism. Specifically, both their attention to detail on getting me the perfect tuxedo and sensitivity to everything else, just reinforced how wonderful the experience was thus far. Before I met the aforementioned gentleman, I spoke with Mark Jr., and his Sister Nicole on the phone, where they were both equally charming. Therefore my beginning journey has been excellent!
Staff was professional and a huge help when picking out the proper attire for a “creative black tie” event.
Was in and out in less than 20 minutes. Was not happy about the mandatory mask policy, however.
and made my tuxedo rental quick and easy….
and an excellent, personable, and comfortable experience all around!
Gladis very professional person
Just a little disappointing that the suits had to be dropped off by 6pm the day after the event. We would have liked to hang out down in Atlantic City for the day but needed to rush back. I feel we should have been given until Tuesday for a return for a Sunday event.
She didn’t make us feel rushed and offered suggestions to help us make our choices. She is excellent at her job. The shop was very neat and welcoming.
– I had 2 problems with my rental – 1 – both my shoes soles fell off half way through the wedding which was not good and 2 – my shirt did not have the holes for the black and chrome buttons that did not match every one in the wedding party. I would appreciate a discount off my rental to address the issue. I look forward to your response and discount.
I received so many compliments, and great pricing too. Thank you so much.
The timing and response to all aspects of the rental was also.
After picking up the Tuxedo and the day before the wedding my wife looked it over and the tie was missing. I called and the manager was given an apology and instructed to stop by at my convenience and pick it up. I did as I left for the location.
When putting on the cuff links, the top of the cuff link wiggled and broke off, so now I was left with buttoning the cuff. Which was not what I wanted. I like the cuff link look and was not able to have it. A bit disappointment but once I was looking in the mirror at how sharp I looked for my little girls wedding, and the clean cut and fit of my tuxedo, I was elated with the fine look of Tuxedo by Sarno. Thank you team for giving me a look that was covered in compliments by many.
Remember communication is the currency of a successful business, let your warehouse folks check and double check for perfection and the devil is in the detail, it was a tiny error, but the magic in the presentation was a success.
Thank you I will be glad to tell many of your fine service.
P.S. As the Veteran service officer for the town of Wakefield, I was wondering if you offer a 10% discount for Veterans? Many businesses have and the reaction in the community has been tremendous. Even for non veterans whose families may have Veterans (and most do) they swarm to the business in appreciation of service to our country and your consideration in this area.
I tried to upload an image, but it would not let me, so I will send it by email to your web site.
I live almost 2 hours away and I needed something better looking for my brother in law’s big day.
From helping me to choose the most appropriate tux for a black tie event to final fitting, this was extremely professional and efficient.
Rudi’s Formal Wear & Sarno are a great combination!
Warm greeting and great customer service by the lady at the desk and the gentleman measuring me.
CJ provided excellent service and demonstrated his extensive knowledge of wedding attire.
I was able to get a really nice tux for a really reasonable price. I know this day will be absolutely unforgettable! Thank you guys so much.
at all You can pick it up a week in advance but must return it next day otherwise a penalty and you’re closed on Sunday
We were in Riverhead Long Island And my daughter could not stay for our Saturday lunch in a vineyard as someone had to return the tuxes yesterday
You should have allowed a Monday return with no additional cost Just not right She ended up returning 5 tuxes to Staten Island Very inconvenient and no business friendly at all
she was able to assist me in finding my measurements in a timely fashion.
His expertise and personable customer friendly attitude was greatly appreciated.
Constructive criticism: Ensure the customer understands that returning the tux the next day between 10:00am-01:00pm was mainly due to those being the store hours (for returns only). I was made aware of those hours, when I picked up the tux, but interpreted it more as the requested timeframe due to the busy-ness of the season and the need to get them restocked ASAP. I fully intended to support that objective and committed to do so, but as the father-of-the-bride I was extra busy the night of the wedding, did not get to sleep until 02:30 am, had some cleanup to do the next day and did not get home until 01:00 pm. I arrived at the store 01:45 pm only to find it closed. (trip #1). I arrived Monday morning 10:15 am assuming 10:00 am was the “open” time only to find it closed and not open until noon. (trip #2) Yes, i then noticed the store hours on the door. I arrived Monday early afternoon to return the tux (trip #3). The irony is that I wanted to support you guys to return the tux promptly and ended up returning it late. Had I known those were the store hours, I would raced around faster to be there by 01:00pm.
Great experience with the staff at Dante’s. They had my father fitted and suited up in no time. Never seen my father looking so dapper before.
Everything was great
and pick up were so rude and Unhappy to be there.
Thank u so much for everything!
I had an awesome time shopping at Dante. The staff was very professional and helpful. I’ll definitely return at Dante, especially for the great customer service.
The lady helping us was super knowledgeable and personable. She knew who I was without telling her and she remembered every person that walked in and called. I will continue coming here for all my formal wear needs.
A week before the wedding still haven’t heard anything about my order coming in. Other groomsmen have theirs and I was the second to order. Where is my tux??
Looking forward to wearing my tux!
So far so good
CJ was incredible as always.
Will happily recommend! Thanks for making us all look amazing!
The staff was very professional and helpful and very nice.
Very good service, kind and courteous
Hopefully everything fits okay.
I will definitely recommend you to my friends and family.
All of the groomsmen, groom, the fathers of the groom and bride looked sharp. Great job!
Specifically, Carlos was a huge help, was extremely attentive and provided his professional expertise when selecting tuxedos for everyone in the bridal party and family! Thank you for all your help! Highly recommend this place!
is certainly an asset to your establishment not only as a representative of customer satisfaction, but a gentleman who focuses on ensuring the best outcome of the client.
Returning talks easy, drop and go uneventful excellent service.
ill use Tuxedo by Sarno in the future! Thank you
Looking very forward to seeing the end result!
You made us look so great. Your knowledge and experience really show as you handled a large number of people at one time, single handed and we still felt important.
of the suit was done very professionally. The suit was beautiful and fit well. I would highly recommend your establishment to everyone!
Very personalized service. Everything fit great, everything was on time, not one problem. Excellent experience
Great experience and very professional job done by this company.
but the shoes were terrible, they were the correct size and with but they were very uncomfortable and as soon as the formal pictures were completed most of the wedding party changed their shoes.
even though I tried it on in the showroom. However, on the day of the wedding everything feel into to place. I was extremely happy with suit. It looked custom on me.
He’s the best in the business, and will go above and beyond to make sure everything is perfect.
Great choices – got just what I wantedi
great fit and great price! 5 star review for me!!
it did not fit properly, had no choice but to wear it as I had no time left before event
everything was fine but cant tie shoes all the way up I had a loser I’m a whole string to show up at besides that everything was perfect
for vests and jackets. Didn’t fit. Not happy
With very quick turnaround times. Thank you
Super nice and great customer service
My son Mason is only 10. The employees of Sarno made him feel so comfortable.
and everyone had a fantastic attitude. thanks again and see you next year
Perfect fit! Service was awesome!
and have highly recommended Steve and his Team to many of our friends – Great Service Always!
For the most part my tuxedo was great but my pants was a little off but it could of been my fault on that.
The customer service was a tad poor whereas I felt ignored when I first arrived during my initial visit and then rushed when the he finally did come back to help me. Also, with modern times you need more design/printed bowties etc. to select from.
Will definitely use them again
easy to talk with and the prices are reasonable.
and I received plenty of compliments on it. Only downside was I had requested suspenders and a vest as I was unsure what I wanted to wear the day of the event. The day came and I saw it was going to be hot so I was leaning toward suspenders, but discovered the suspenders weren’t in the bag. It did make the decision easier though.
at Sarno’s. CJ was extremely helpful and knowledgeable.
…made the entire process so easy and stress free…..thank you!!!!
your staff can’t handle the volume of business coming through the door the over all experience was not GOOD definitely wouldn’t recommend
We couldn’t be happier. Professional courteous, knowledgeable service! We all looked great. Would recommend and will to anyone!
CJ knew what I wanted more than I knew myself. He was prompt but relaxed with the groomsmen and was great with understanding what each of the men wanted in terms of their fit and details.
It made me that more comfortable when I was giving the “Best Man” speech. Ty Good Work
Except the fit of the jacket was very tight and I was told and the recommendation was, that the fit would be fine and any bigger it wouldn’t look right. well it was very uncomfortable and I had to unbutton it for most of the day only to re button it many times. it worked and made me look thinner but not a pleasant comfortable fit.
we were totally at ease and extremely comfortable in the process of the fitting. If there was a six star rating, he would be a candidate for it.
Best service anywhere and Frank makes sure I’ll look good!
Tuxedo was great look and feel. The issues I had were the pants kept on loosening and never staying tight and they didn’t provide enough button covers so the bottoms button wasn’t covered – it didn’t look right.
Very knowledgeable and very hospitable. Thanks.
From fitting to drop off. I would definitely use for future needs.
Everything fit great