As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, the customer: How did we do?
The feedback has been incredible. Across a network of 40 locations, spanning across the northeast from New Hampshire to Virginia, we saw
hundreds thousands of replies from customers like you about their experiences. Thanks to you, others can now read about your experiences and make a confident decision in renting formal wear.
I just got married to my best friend on Saturday. Needless to say, him and his groomsmen looked AMAZING. The suits were flattering and all of them were handsome as ever. Thank you to the team at Elephant’s trunk- Raphael, Robert, Vondell. They were extremely receptive and helpful.
I’ve rented tuxes from Donte Zeller (Verona location) at least 5 or 6 times in the last 6 years and never had any issues. The most recent experience wasn’t terrible, but it wasn’t as smooth as the past. After I was measured for my tux I explained to the gentleman that I have another wedding exactly one week after in another state and I needed additional measurements. I don’t feel that the additional measurements were out of the ordinary (chest, pant inseam, etc) but the gentlemen refused and said they are not trained to take those measurements. I thought that was an odd statement but I didn’t make a big deal about it. I talked to the other guys in my group that also got fitted and some of them informed me they were not denied of the additional measurements. Besides that experience, everything has gone smoothly.
Have Top Hat in the past and will use again.
the suit fit like a glove.
She answered all our questions and I look forward working with her again
the black buttons kept coming unbuttoned
All of the staff attended to our needs. Exceptional service. Even though they take care of weddings daily they still showed interest and concern. Even with a difficult to fit member of my family took extra fittings.
Tuxedo by Sarno is a great place for all of your suit/ tuxedo needs.
Young girl at the counter helping my father and I was very good.
We will definitely be coming back time after time!
The tuxes looked awesome!
Carol Cristelli , the store manager, is very knowledgeable. and efficient.
Cant wait to see the tuxedos.
The staff was super helpful and nice!
I admired the attention from Jordan, one of the employees there, in the beginning before getting my suit and the way he conducted himself. The Suit was on point and the employees were really helpful with what seemed as minor details, but they made the look. Will make sure to come back and pass on.
I spoke with Gene and he was very helpful, friendly and patient.
I had an excellent experience at this location! My tuxedo was amazing and fit so well. I highly recommend Team Sarno for any occasion you want to look professional for! I will 100% be coming back and spreading the word!
The staff is very helpful. They make sure everything is perfect for that special occasion. I definitely recommend them.
Everything was made available to us several days before our event and looked fantastic. They were polite, professional and we would not hesitate in using Dante again. 5 stars!
About half of my party’s suits fit on the first try.
however, when I picked up my tuxedo, it was wrinkled. Not only was it wrinkled but the workers in the store couldn’t figure out how to steam it or press it before giving it to me. So this caused me to have to get it dry cleaned and pressed. Once I did this, everything looked great.
due to my experience when I returned my tuxedo. The girl that took the return was nothing less then ignorant. However, the gentleman that helped me get fitted during the initial appearance was awesome. I wish many long and stressful days to the girl who took the return. Hopefully your time with Sarno is short lived.
and his groomsmen her personality is so kind and everyone looked sharped it reflected the quality of work and service she rendered to us thank you for helping our dream wedding into reality
We had absolutely no problems with any of the suits!! Highly recommend!!
I was in and out for each fitting with no issues.
Great service and excellent looking tuxedos. All of my groomsmen liked them.
He was very professional and accommodating. On time with all his appointments. I would highly recommend him and his team for any event
Location moved in Linden. We called phone number for correct directions. Old location sign still up. Old location building did not look good. I would have left if not for making call.
I originally got measured for a 38 waist pants but they were a little too loose. So without hesitation he ordered the 36 waist for me as well as a fitted shirt.
I didnt expect to get service right away as other people were getting fitted. In between helping others he sized me and got me out very quick. I thanked him for getting me in when I was early. He said no problem and was very nice. Thanks
The help and knowledge I got was amazing and would definitely come back for future events. The price was about the same as other competitors but well worth it all for the service I received. Kelsie was awsome and I would rate her a 10/10. So happy!
I was not happy that they had nothing in the store to try on for our appointment. It would be more lucrative to have couples chose items online ahead of time to have them ready in store if they have to do it this way.
Had to bring it back. To get it fixed
and the staff was very accommodating. Two minor complaints: the suspenders kept unbuckling in the back and the shoe soles were slippery on the hard floor. Very pleased otherwise!
Nice and friendly staff.
Carlos was outstanding.
Chris was exteemely helpful. I would recommend Tuxedo Sarno to anyone.
Thx a bunch. We appreciate it. Mr. &Mrs. Debrakins
however the end result was fantastic. Emily Caraballo & her team at Dante Zeller at the Westchester Ave Bronx location did an outstanding job making my best man, groomsmen and myself look really good.
patient and explained everything in a friendly way. This is my 3rd rental in this place I Love it
Rudi’s Formal Wear is highly recommended!
My bridal part was huge, 16 tuxedos total when adding in ushers and family. Everyone’s measurements were done correctly, slight adjustments were made to make everyone look perfect. My wife and I both couldn’t be more happy with the service and tuxes from Sarno, would recommend to friends in the future.
and the pickup and return was quick and smooth.
Staff truly enjoys what they do. Really want you to look your best. Don’t hesitate to use them.
Convenient location and parking. Thank you.
and cordial in talking about the wedding. Great experience, looking forward to the final product.
They are knowledgeable and professional, they are also very nice and courteous.
only thing that was upsetting was the suspender piece was broken but overall service fit and delivery was awesome
and fits all worked out, the process to getting there was a bit more chaotic than I would have liked. Most of the groomsmen (and the groom) needed return visits upon picking up the tuxedos as the sizing was off or the suit pieces were dirty. I received phone calls confirming and re-confirming color combinations, which was fine, but made me nervous that the consultant didn’t capture correctly what we ordered. When I checked the online tool, sure enough, the combinations were incorrect. Ultimately, as far as tuxedo rentals go, this place was OK and they corrected all issues, but the lead up was more stressful than necessary.
There was one rip near the back pocket which created some drama.
perfect fit at a great price too. What more can you ask!
The woman who took care of my rental was absolutely amazing! The poor girl was not feeling well; however she was full of positive energy and compliments regarding how I looked in your tuxedo. Long story short…despite her feeling poorly, she went above and beyond to make me feel great!!! Please give her my best!!!
The gentleman was very knowledgeable and professional. He guided through the process and made it all very painless.
The staff at your Linden NJ store (333 W St Georges Ave, Linden, NJ 07036) were superb. They helped me with all my needs in my Tux Rental for my Daughters Wedding. Thank you so much, to the wonderful and beautiful Ladies at Linden Tuxedo by Sardo !!!! Will return when and if Daughter Number 2 decides to also have a special day in her life. I’ll just keep lighting those candles.
however, the groom was given the wrong tie. Sarno rectified the situation by delivering the proper tie in 1 hour.
Thanks for making my son’s day special!
Overall, this was an awesome experience from start to finish. John was an absolute pleasure who provided excellent customer service throughout the entire rental process. Thank you for your help !
Mark and team did absolutely awesome.
and done in a timely manner. The staff is very helpful. I will be there again for sure.
to make my 3 year old son feel comfortable getting fitted for his suit. John even gave both my kids donuts after the fitting session. John is top notch and super patient with kids!
After a minor issue with my shirt we were good to go.
great choice by TopHat
Was very impressed with the whole outfit. Thank you for making his night the best night ever.
and the staff was helpful and wonderful
Special thanks to Eugene. Made this experience easy.
This is my 2nd time using your services and plan to use you again on my next occasion. I have also recommended you to others. Thank you.
The vest, pants, bow tie, and shirt fit perfect. Shoes were a little big but were easily reordered and in the next day! Comfortable & nice looking outfit for my son’s friends Sweet 16 party! Thank you to the amazing staff at Forum Tuxedos in Hazlet!
great wedding, daughter said everything went fabtastic including my tux thanks
Everyone was super helpful and were not afraid to give input on what would look best with the tuxes we were choosing.
I am very pleased with the outcome
Everything was great! The workers were amazing and the color selection was stunning. The only complaint I had was suspenders were included on all the tuxes when they said it was going to be.
No extra adjustments were required and the returns were a breeze. I highly recommend Tuxedo by Sarno to anybody looking for a tux or suit rental.
And staff very helpful. Would definitely recommend
AND ME GOING THREW CANCER I FELT GOOD! EVERYONE WAS GREAT FROM FITTING TO RETURN.
and everyone was helpful and informative. looked great and had a great time
Tux fit great and selection of garments was a hit. Thank you.
however they didn’t have the color I wanted in stock
had to make a second trip to get the right jacket.
We would recommend the store to everyone.
I will be referring friends. Thanks.
Also friendly atmosphere. Pleasure to rent the tux.
I didn’t catch her name but she was so friendly, helpful and personable.
Shoes were uncomfortable
and friendly! Thank you for another wonderful experience!
Everything went very well!
Except for waiting time for 1st fitting was incredibly, terribly long, even though we had an appointment.
Went there for a fitting.. it’s a very friendly and professional atmosphere.. I also enjoyed the conversation I had with the owner..
considerate and engaging too. He handled a number of customers simultaneoulsy in a smooth and professional manner. No easy task. Although he made it look easy.
Suit was perfect to fit
It was a pleasure to rent the tux. I have been telling everyone and anyone i see how good you guys are…highest recomendation. The experience was actually FUN. Plus my friends and wife thought i looked real good last night. A home run!
with one tux. We improvised and had the best man wear it since it did not fit the groom.
and all my friends used them now!!! Great customer service!
considering it’s affordable price when compared to other local prices and quality. Also the service people of the tux department were very nice and helpful when explaining the process and when helping clueless people like me choose the specifics of the tux.
that is ready to meet your needs. Thank you
The two ladies working there were very friendly.
the staff at Elephants Trunk were extremely professional.
that my son and I had. I look forward to doing more business with you in the future. Thank you!
The tux was a perfect fit and comfortable.
I would definitely recommend Tuxedo by Sarno. I was very satisfied.
Best tux I’ve ever worn.
I’ve known about your store parkchester location for many yrs because of my mom for my brother. And now I have my son which needed a tux for his HS prom. I thought of your store immediately hoping it still existed and I’m glad it still does. Thank You for saving my life lol, Thank You for your help when I asked too please help me pick the right tux & color. Thank You once again, Good Job!
will do future business with Sarno
THANK YOU RICARDO for taking the time to assist me and my family from beginning to end. Thank you to the young lady who assisted me upon returning to the store.
had to come back the next day because the pants were a little big. I love the referral idea, but I think you should do it in increments like to give $25 for one referral $50 for two…. because I got your place three referrals and I got nothing for it 🙁
I was not happy having to rent a tux and attend this wedding. It took my wife weeks to get me to go and be fitted. The older distinguished gentlemen that helped me was amazing to my wife days before I went. This man made an uncomfortable situation very easy. I am grateful . Professional and quite a bedside manner.
dressing the boys of Sacred Heart!!! They looked sharp!!!!
Would recommend to my friends and family
Everyone that helped my son achieve the prom look he desired was awesome. THANK YOU ALL
Staff members was very Professional. We were very please with the quality of the Tuxedo, my son chose. Thank You!
knowledgeable and helpful in every way. This was our second time there, getting a tux for my son for his proms.
The girls who helped me order the tux were super helpful. Would definitely use them again.
Forgot the young Ladies name but she was outstanding.
so there were some questions regarding the measurements that were provided. Abbi provided extra pants for one, and suspenders for another, and even changed out shoes for my step-son (who had grown since the fitting). Positive experience all around. Above and beyond service!
Definitely will recommend to family and friends.
but the pants were slightly too short. Chas is a 36 length or so. The second tuxedo had one leg slightly longer than the other. He looked handsome in both and had a great time at both
in picking out a tuxedo for me and making sure it fit well.
Employees are really nice, friendly, and helpful. I can’t wait to go back there again soon
She knew exactly what I was looking for within my budget. I found that she and sales associates were all attentive, professional and personable.
Third time we rented a tux from sarno and were very pleased!
My son looked amazing in his Tuxedo! We have four more proms in the future and I wouldn’t use any other place to dress my boys! If you need a Tuxedo, Tuxedo by Sarno is the place to go. Thank you!!!
The tuxedos not only fit after the first fitting but they looked fantastic. I recommend Rudi’s Formal Wear to all my friends and anyone asking about renting a tuxedo. Great service with a personal touch and they work with you the entire process.
These guys know their formal wear !!! Go early and Go often I felt like James Bond
Everyone was so helpful.
staff is untouchable, next time i am in need of your service, I will be in touch. Again, you’re second to none…thanks guys for making my son’s wedding the best…good luck
The owners of the store care about the customer and their event.
The woman helped me pick out the right type of tux for my prom. Would definitely use them again.
& everything was in on time for our wedding! I love the hospitality of the young woman that assisted us! 100% satisfied!!! Thank You
but other than that it was perfect. Definitely coming back for a third time someday.
which made my night a memorable one. The service when I ordered was amazing and also when I picked up and dropped off. Would definitely recommend your business to other students!
experience. Highly recommend!
for myself, Father, and Father in-law we received from Elephants Trunk. They made great suggestions and pointed out any issues with the tux at the fitting and immediately made the corrections so that the fit was perfect. The staff are all phenomenal!
not the same color blue. Didn’t notice until getting dressed for my event. Disappointing!
changes right away… Thanks
the wait for pick up was very long and got wrong color pocket square after specifically stating color I wanted when ordering. Other than that measured correctly and had a beautiful tux.
Two proms, and excellent service! Had an issue with jacket, shirt and vest being too small and they got the correct size, no problem, no hassles!! Will definitely use these guys for future rentals!
The staff at the store are very helpful and friendly.
We have been back 4 times and highly recommend your business.
and I was well satisfied with my purchase 😉 I thank you for everything you’ve done
Very helpful with choosing a tux especially matching the vest and bow tie to girl’s dress color. Thank you.
because they were busy, measurements were accurate and service was good. #tuxedobysarno
Definitely will be returning next year!
I would recommend to any friends or family for wedding or special occasion.
Second fitting was perfect right before the event. Service and options were excellent. Thank you!
Thank you for being so professional and efficient!
I would like to see more variarity of colors…the HISPANO SENOR, has a lot of passion when taking care of the customers.
all around wonderful.would recommended to anyone.my son looked awesome,thank u ladies,wonderful job.
The selection of apparel was diverse and spectacular.
The suit was as promised. Thanks!
Got so many compliments on the tux. Highly recommend will use again
Definitely will be coming back and would be recommending you.
had no it’s at all, and I would definitely go back again!!
We cane in and we didn’t have to wait !
professional and helpful. The wait to pick up the tux was very long however. You need a system to ensure that people are served in the order in which they arrived. Something as simple as taking a number when they walk in the door would be a big improvement. If there is a way that people who are just checking fit and taking the tux aren’t left watching people pick colors and try on different shoes and jackets that would also be very helpful.
We were very satisfied with the whole process-start to finish. The lady that did the measure if for the tux did an awesome job. The tux looked great. Joe received so many compliments . The style he selected was fabulous! Everyone was commenting on the quality.
What more can you ask for? Thanks a million Tuxedo by Sarno.
from time of pickup and the woman helping me was very courteous.
I really appreciate you guys thank you.
got alot if compliments and the staff was so helpful.
The suit arrived just two days before the wedding.The pants and jacket were too tight. The pants were too long. I was very uncomfortable the entire night!
Even when somehow my shirt didn’t fit, Shannon was able to order another one for me and got it in the next morning so there wasn’t an issue for being ready for my wedding.
I was so happy with how everyone looked for the wedding and the store employees we fantastic! Everyone was very helpful and returning the tuxedos was a breeze. I would highly recommend Tuxedo by Sarno to anyone looking to rent a tux or suit any time!
Very caring about the fit. Would recommend to all who require tuxedos.
and the service and fitting went smoothly.
The ladies were very helpful and sweet even though it was a little busy. I highly recommend them. Great service!
Thanks for taking care of my tuxedo needs.
The girls were so helpful in picking the appropriate style with accessories! The service was outstanding and the tuxedo was perfectly packaged with everything you need put into one garment bag. Harry looked so handsome and the process was flawless thanks to all of you! We will certainly be back and will recommend you to everyone we know.Thank you!
when we need another one!! Thank you so much for getting our son fitted with his suit/tux. Thank you team Tuxedo By Sarno!!
Great service. The Staff eased my mind and helped me pick out a great Tux.
Lisa and her team were amazing. She is so knowledgeable and genuinely cares about what she does.
And I feel that Forum handled this better than I had anticipated. I had used Forum three times in the past for a full tuxedo rental and was very happy. This time I just needed a shirt, tie, and suspenders for an 8th grade formal. There were a few bumps along the way, mainly with size, but that seemed to work out. Unfortunately, the suspenders were way too big and didn’t have a tight enough clasp. I was disappointed, but my son was content- which was all that mattered. Upon return I mentioned the issue and was apologized to and credited for my rental. I would use them again for that reason.
Tuxedos were last minute adjustments and we were stressed about everyone getting them on time. I suggest making the second fitting window more open such as two weeks or three to make the process smoother.
and super friendly and professional staff.
and that every part of my tux fit perfectly on pick up. I had the same experience last year too. Thank you!
Awesome service from Judah!!!
Sales people were very helpful and friendly. Tux was just as ordered and fit perfectly. Thanks for making my 1st prom an amazing night!
Everything was great. From the very beginning the woman was helpful and pleasant. The shirt was to small, they had a new shirt the next day, excellent service. Definitely recommend and will be back if I need rent again.
Thanks for putting the shine on some older guys. Thanks.
staff friendly and attentive. Great job!
I asked to rent a tuxedo and a tuxedo I received.
I would highly recommend them! Great quality products and top notch customer service.
They were very helpful. You have a great system from selecting the correct tuxedo, measuring, pick up and return. Thanks for great service!
I’d recommend you guys to anyone who values a nice showroom, friendly expertise and flexibility. Really happy you are so close to us!
Will definitely use them again.
Very happy with timing. Would highly recommend.
Your staff was wonderful and my son looked so handsome.
The entire team at Tophat in Whitehall was so helpful. I would highly recommend them!
There were no issues with the size and it looked very good.
friendly and professional. Thank you!
Your staff did an excellant job of taking my sons measurements. Will definately be back and would highly reccomend you in the future. Thanks for a great experience!
I had prom Friday June 1st and my tuxedo was ready the Thursday before, when I got to Dante Zeller for my final fitting, my tux fit me perfectly and it looked amazing. Throughout preprom and prom the tux was very comfortable and I didn’t get too hot in it even though it was around 90 degrees. Thank you for this positive experience and I will definitely be using this company for my next prom. Also, out of all the tux rental companies I had called to ask for rates, Dante Zeller had the best price overall.
When adjustment was necessary it was taken care of promptly. Everything was ready with plenty of time to spare.
The pants came in too short and they fixed within 24 hours.
Would recommend to any person looking for prom tuxedo!
We had a hard time finding the right size shirt. The girls were wonderful and able to get a second size in last minute.
There should a better system when picking up. Three people were helped before us even though we were there first. It was not clear that there was a sign in sheet.
pickup was fast and tux was great
We will definitely be back for next year’s prom!
Excellent customer service! The Tuxedo selection he made was a hit at Prom.
The staff and service were excellent. The attention given was above the bar, but the suit ended up to be uncomfortable. I blame my body style for some of that but the pants seemed short and the shirt sleeves were short also. I needed wide shoes but giving me longer shoes did not solve the problem. They were painful the entire night. Once again, I should have said more at the fitting but the shoes made the night difficult. Lastly, I felt the prices were expensive. Having to rent two, one for my son and one for me, made this wedding a hard pill to swallow.
and perfectly pressed and shiny shoes all ready to go!
Thank you very much!
The wrong size pants were ordered but the correct pants came in the next day.
even before the posted opening time. His service was deft and efficient, really felt at ease with Steve’s chatter and explanation of what he was doing. Highly recommended!
My son looked very handsome. Thank you Frank and Lisa for your skills!
The customer service from Nora was exceptional.
Thank you Frank and Lisa for your skills!
She had to assist several clients at one time and yet she was able to give my son excellent customer service. She was professional and personable, she made this a great experience for my son. Can’t wait to see him in his tux!
very flexible. Greatly appreciate all of the help
No hassles and great quality. Friendly customer service
My fiance and I had originally scheduled our wedding in 2014. We had a few losses in the family which prolong the wedding but, when we did come back to reschedule the wedding and set up the new suits, the service was just as great and as we were told the prices were held for us. The attention we are given was personalized and it meant a lot to have the full attention on us. I would recommend tuxedo by Sarno to others as well.
Your experience and knowledge helped me pick a great tux for my prom with very little stress– ’cause I already had enough. I looked great in the tux, I was comfortable all night, dancing and partying and will recommend you to anyone who needs a tux. Thank you
Did not measure that accurately.
worn. Otherwise good customer service.
that I couldn’t change the color of my tux. I was told only the bride or groom have to make the change. I told him I was the Father of the bride and did not want the same color. I had to text my daughter and she had to call. The one person was very nice to work with when I picked up my tux. I think her name was Tina. My tux was ready a day late so I asked if she could change the drop-off date and she did. But I didn’t need it.
and excellent time in fixing size issue before the event.
The tuxedo fit perfectly and the shoes were as comfortable as sneakers. Great job.
Great social skills. We would definately return. Thank you.
and im not one to usually wear tuxes so i thought it would be uncomfortable, but it was a pretty good, comfortable fit.
The service was quick and the employees were informative. Had a terrific experience.
with their suites and my original tuxedo had stains on it.
and looked amazing. I hate dressing up but I was definitely comfortable.:)
and efficient from fitting to the return. If I need a tux again, I’m using Dante.
very comfortable material, ready for pick up in a quick and timely manner.
were too big on me, so we had to send out to get the right size 2 days before the wedding. The correct sizes were received on time, but it was an inconvenience. The rest of the party also experienced similar issues. I used Sarno in the past for my wedding, and had no issues. The most recent issues could’ve been due to newer employees who didn’t take appropriate measurements.
and they gave me the look I wanted. I was really pleased with how great my Tuxedo fit me.
but when it comes to fitting it what’s a lot of issues besides they size you for when your stuff comes in it’s a different size than the size they originally size you for
I’ve rented in a month and I couldn’t be happier. It was an easy process and everyone there was very friendly and encouraging. When trying on both suits (which fit perfectly) the staff made me feel as if I was born to wear it and that is always re-insuring especially when I’m not the type to wear suits often.
We called to get information. They couldn’t have been more helpful and answered everything we needed to know. We walked in and felt welcomed right away. The girl who took care of us and took measurements couldn’t be more sweet, kind and helpful. She was great. We will be back!
on the sleeves, other than that everything was good.
AND THE COMBINATIONS AND AMOUNT OF SELECTIONS WERE GREAT
timing was bad. My best man didn’t get his tux in to try on until the day before the wedding. Mine came in Tuesday, the guy who tended to me rushed me through the fitting and said everything was fine. I didn’t feel comfortable about it so I ended up going back after I got home to try it on again. Turned out I needed smaller shirt, pants, and vest. This didn’t get in until the day before the wedding as well. Just added unnecessary stress when we already had enough to worry about.
which I appreciated. The person working was extremely helpful!
or emails saying my tux was ready. It came in on a Wednesday two days earlier than they said to arrive. Thank goodness I called three times on Friday or I may have never received a tux.
from them. Very nice suites. Picking up I had to wait a few minutes because only one person was working.
and helpful. Everything went smoothly and will def recommend to others.
Besides spelling my last name wrong that I asked them to correct (not a big deal), when I received my tux for my wedding, the white button up shirt had stains on the sleeve and other parts of the shirt. Also, there was a scuff mark on my shoes. I would think that the Groom is the most important one to make sure all articles of clothing were in the best shape. Two groomsmen had to get their jackets resized the week of the wedding because they were too small and one of my groomsmen got an attitude from someone at the Selden location when his shoes were too tight and had to change them.
Luckily, everything was resolved in time for the wedding besides the scuff mark on my shoes since I did not notice it until the morning of the wedding. However, be advised if you choose to still go with them to triple check everything since it doesn’t look like they check everything.
Tux and shoes in perfect condition. Competitively priced. Will use again for future events and recommend to friends!
I could not fix it. other than that good service, good quality.
The tuxedo gave him more confidence.
We will use them again for our future engagements!!
The staff here know style and take the time to suggest great cuts and coordinate options.
and asked if you could help me, and you did. So grateful!
and me and my girlfriend matched nicely thanks to you!
Very helpful staff. My son looked great! Thanks.
I had gotten tuxedos for my groomsman and I for my wedding. Not only was I helped all the way through the process but all staff was polite and patient. I was even able to borrow a bowtie for my puppy who was also in the wedding. I looked amazing and the tux fit perfect. It was stress free compared to all other places I went to to find a tux. I am very grateful for all staff at the Whitehall location and for making my wedding day for my wife and I very memorable.
Another great experience at Top Hat!
and very courteous a pleasant experience.
Only problem was a button came off the vest.
at my last fitting. Took two days to come in then a button fell off when I put it on
Everyone was very polite however the first pants were a 28 when he is normally a 34/36 the second pair picked up, the length was too long and the vest had a stain when he put it on
I used Tuxedo by Sarno for my Groomsmans tuxedo’s for my wedding this past weekend, and they were excellent! Juan at the Smithtown, NY location is a friendly, knowledgeable professional and had every Tux fitted perfectly. I would recommend them for any occasion, and will surely be back again. Thank you!!
We ordered two tuxedos for back-to-back junior prom nights. Ezra looked truly handsome and spectacular! It really meant a lot when I returned the tuxes and everyone in your shop asked how the prom was. We will definitely be back next year!
Excellent customer service! Thanks SO much!
.. very friendly and knowledgeable .. The fit of the suit was like it was custom made for him .. He looked great at his prom .. They helped him put together a look that got a hundred compliments .. I would rate this Sarno with a 10 👍🏻
and helpful, they assisted me towards just the right tux
I can tell this place is the way to go.
Very helpful in everyway Possible!!! Thanks you!!!!
they were very helpful and made me feel comfortable with the tuxedo.
I got plenty of compliments on how good my tux was
I felt like I was the only one there when I was working with the salesmen.
and the customer service was great. I would highly recommend this place.
once again. Style, class, and professionalism without a hefty price tag is what everyone wants and you provide that. Thank you
They did a great job at a busy store @ the fitting/pick up.
Great selection of extremely fashionable formal wear. I wish I went to more Black-tie events, so I could sample more. Just a repeat of the service and selection that I’ve come to expect from Sarno’s through the years.
Tux was great and Customer Service was wonderful! Thank you for making this process so effortless!
you guys were really good Mark was a pleasure to deal with
thank you i loved the color and i got lots of compliments thank you again
Everything was great and we couldn’t have asked for more.
Staff was friendly & helpfu!
Very good service.
Was notified via email to pick up the tux when it was ready in a timely fashion and the return date was specified and easy to execute. 4th time renting from here and always happy with the results.
I wasn’t happy that I wasn’t able to match my vest with the tie. otherwise, everything was great.
very professional and helpful! Will highly recommend you for future events.
and the customer service was great. I would highly recommend this place.
I used Sarno for both my brother’s and my own wedding. Staff is very friendly and helpful. Would recommend.
Everything was ready when I walked in and the employees were extremely friendly and helpful
Original pants arrived with no button. Had to go back next day for new. Those had a hole in pocket. The ladies in the mall store were all excellent!
Thank you so much, from the fitting, to trying the tuxedo in to picking it up it was a great experience , looking forward to the prom again next year . They help me picking up the best option for me ( and they had plenty ) and the Tux fit great.
the help was fantastic and inviting, thank you very much.
Wouldn’t go anywhere else for formal wear!
Perfect! Thank you!
I felt like Barney Stinson.
with service. Very professional and friendly. Keep up the good work.
picking out suit. Helped us so much. Pick up was little crazy but I understand 6 proms
the whole night and the service was wonderful every odd color ever needed is there including camo
Anthony was extremely knowledgeable and very helpful. I rented 2 tuxes for my oldest son to go to his GF jr prom and his Sr prom. Looked beautiful for both. Will be returning for my other 2 sons
I would go and rent a tux there again they r very nice and helpful
amazing expirience..great staff,,,awesome service ..
the tuxedo came in perfectly. The only bump was the bow tie – a different one was sent than what I was promised because it didn’t come in that pattern(even though I was told it did). While I was disappointed, they worked with me to find a good second choice so overall I was very happy.
Matched my girls dress great – Great night
Thank you Sarno
Thank you so much!
except speaking with other people seems I paid a lot more for the tux then they did and it was the same brand and design. This is my 3 rd yr in a row renting from you, so I am a repeat customer.
workers!! I just wish I received the items earlier than I did in case anything hadn’t fit
but, i had to call multiple times to check the status. The woman was wonderful who assisted me. You need to stagger pick ups and not make people wait til last minute. Kids work nowadays after school and it makes it difficult to pick up less than 24 hrs before an event. Thankfully everything fit as i, the parent picked it up without a fitting. It stressed me out as a parent but everything worked out in the end. Also was to give a shout out to the gentleman who initially fitted him he’s an asset to your company…
Well we were supposed to get a email on Monday or Tuesday it never came the prom was on Friday so on Wednesday I just showed up at the store. He tried on the tux and low N behold the pants were to short. Well the tux was in the store the whole time. They just had the wrong email it wasn’t even close to mine. Then to have it said to I must have put the wrong one on the card. Well I was a mistake by the workers in the store. Well all was well and my son had a good time. But you can see why I couldn’t give u a 5 star rating.
Button came undone
Should have been tailored.
and wrinkled. Looked like it was never pressed from last wear. Not happy with the value for quality tux we received.
Not sure if we will return
but they were black and could not get the right shoes in time for prom but was reimbursed $20 for the mistake.
and so was my shirt
Came in 2 weeks before prom for fitting. I had to call Tuesday (prom was that Saturday) to see if it was in to try on. Women looked for my name and stated it was still processing. Received a call Thursday that tux was in. What bothered me was that friends of mine took their sons in the last minute and had their tux way before I did. Prices were also outrageous…..but was very happy with the end result.
She really took the time to match tie/vest to my prom date’s dress. Great PERSONALIZED service, especially over larger chains like Men’s Warehouse, etc. Highly recommend.
very friendly, juan was great, overrall great experience
helped us find the correct fit for my out of state father in law… not an easy task. Gave us 2 jackets & 3 shirts. Probably should have also provided a variety of vests but they delivered 2 more to our hotel for him. Worked out very well. Definitely would recommend them highly.
with his selection. Consultant was very knowledgeable and personable.
as we were renting two tuxedos for two occasions. My son Corey and I were very pleased with the friendly service we received at Dante. We will definitely share our experience with Corey’s classmates.
It was a perfect fit and I felt very comfortable and dressed appropriately for the occasion. I was very pleased with my rental tux.
we got in and out with no issues as busy as they where the ladies where great
Can’t wait to go to the Prom!!!
Very convenient evening hours.
to work with. You guys helped make everything for our day as perfect as possible. Thank you!
Everyone made it super easy and was very helpful with everything I needed.
and was ready well before I expected. Great customer service as well
the staff was friendly and knowledgeable . Definitely recommend going there :-).
The plaid suit got the reactions I was hoping for! Thank you!!
This place I’ve been to when it was in smithtown for my junior and senior proms. Now I came back for my girlfriends best friend wedding and wow! The young gentleman in the store to help me was great and very professional and truthful with me. Everyone at the wedding said my girl and I looked awesome. I recommend anyone looking for any formal wear or tuxedo to go to tuxedobysarno!
One of my groomsman from out of town attempted to pick up his up his tux two days before the wedding and discovered the pants didn’t fit. The store overnighted in the corrected size and made sure he received it in time for the wedding.
Both employees were fantastic!
with grey tux and it looked great.
It was not tried on at pick up. I noticed no one did. My son is slim & the shirt was huge & sleeves too long.
had so much fun thank you so much for the help
Superb help by person who fitted Gabe with his tux. A definite 5 star job.
had a wonderful time at the opera.
First of all we are last minute shoppers but also wanted a specific look. We were pleasantly surprised at the fact that they were able to supply us with the exact look we wanted for prom.
Thank you Rudis for making choosing a tuxedo for my sons Prom so very easy. Frank and Lisa thank you for excellent customer service. I recommend Rudis for all your formal wear needs.
comfortable to dance wild in
again for a second year in a row. Thanks for everything.
There were tons of customers there for pickup but the girls handled everyone quickly and the wait was short….
Service was incredible
and Everyone will look great in their Sarno tuxedos!
great help selecting color. Couldn’t ask for more
I had a great time thank you very much
and the service was very good.
and we can’t wait for my daughter’s wedding. Thank you for all your help.
Exactly what I wanted for prom fast service.
Lisa went above and beyond for my Son for his Prom. She made sure everything fit him perfect before he left the shore. Her husband even hemed his pants in 15 minutes just so he can walk out with his tux.
picking out a tux for my son’s prom. The help was amazing and the shop had everything covered. Keep up the great customer service/work.
with being given the wrong color vest and tie at first, but in all the tux fit and looked great!
Pleasure to work with the staff and service was fantastic. Tux was ready early and quality was top notch!! Thank you!!!!
When we first walked in young lady (new employee) greeted us and asked my son to fill out his information card. Within few minutes another woman came over and completely took over the order while the other girl looked on.
He explained what color & suit he was looking to rent. She asked what color his date was wearing and when we told her blue she didn’t recommend him wearing blue (it would clash and one would wash out they other). She tried pushing him into a beige/tan suit to complement the gold in the dress. She kept pushing the color until she was firmly told “no that is not what the color I want”, than she gave a little attitude.
The only reason I’m giving 3 star rating is for the gentleman that took the measurements. He was polite, quick and gave good recommendation on shirt and bow tie color.
Return was easy
,especially when things get really busy. Took several tries & some added time on the phone to get things right on this one – 1st was wrong suit, due to a name mix-up, 2nd try had a close, but wrong color accessories. Eventually was made right, and on time for the occasion. Thanks.
This was our 2 nd time at Tuxedo Sarno. 2 nd measurements were off. The vest was to big, pants little tight and wrong color shoes.
I looked nice as hell thanks to your tux
I thought it was going to be a painful nightmare taking my son for a tux for the prom. Looking forward to seeing him in the tux.
CJ was very courteous and knowledgeable.
I didn’t have to search for weeks trying to find a suit that fit my son perfectly.
Great service, had to add shoes 2 days before the wedding, got them the next day.
He was very friendly and knowledgeable!! He was the whole experiece very easy and helped us wil 12 total tuxedos!
and a beautiful selection to choose from. I’m truly happy that I chose to go there. I certainly would recommend it to everyone.
with my son who has difficulties making decisions
Tuxedos by Sarno was the complete opposite experience! The tuxes fit beautifully, had a modern style, and all 9 of my groomsman were happy as well. I will use them again with any event that needs a rental in the future. Can’t recommend enough! Thank you!
Service was great.
The staff was great with selection, fitting and explaining everything.
The people who dress us were friendly and accommodating. Our clothes looked good and fit well. Corrections were made quickly and accurately.
My son looked great for the Archbishop Carroll Senior Prom. Thank you! Kathleen Williams
4 tux rentals in the last month – very happy with the service that we get at Iacobucci. The people that have helped us have all been great!
on pick up date. We were told to come back the next day anytime and they would be ready, the next day there was no tuxedos at all, when then had to return again on a third day to finally pick up the tuxedos
Thank you to Nick he was extremely helpful
Staff very helpful and accommodating. Tux looked great!
and deliver as promised
quality was great!!! Highly recommended! Thanks for making my son’s junior prom that much better!
I certainly will use them again and I will recommend them to others
The ladies who assisted us in Stroudsburg were friendly and so helpful. Everything from ordering to picking out what we wanted was effortless. Thanks Sarno, we’ll definitely be back for our next event!
We had gone to another business to just look and they wouldn’t even help us! I called the Wilkes barre store and they told us to come on in even though we didn’t have an appointment! Then they helped us make choices and both my brother and I booked our weddings!!!!! Your staff is great!!!!
and thank you for everything
thank u do much it’s out pleasure to do business with you .
My son is a JR at ESHS north. He was a date to a Senior and he was very happy. We wil definitely be back again for his 2019 Senior Prom. Thank You to your awesome staff at the SARNO Store in Stroud Mall.
great fit, great comfort. The staff were very kind and helpful. They also gave me a decent deal. Would definitely go here again
I’ve had some terrible experiences in the past from larger chain stores. I got my Tux at Rudis and the while experience was great. I looked like James Bond and it was still $60 cheaper than the last two tuxes I rented. It was clean, dressed and ready . I will make the drive all the way down from where I live to do my business there from now on.
So nice and patient!!
I had a great experience for my 1st time ever in a tux. Can’t wait for my next time I would have to rent a tux. I would definitely rent it from Tuxedo by Sarno.
Would definitely use ahain
with the friendly staff, Piro assisted us with everything from tuxes to ties and provided his ideas to give us the best look possible!
and the service in the store was good. I got allot of compliments on how it looked. My only complaint was the wait time during my pickup.
I have used you guys 5 times in the past.
Steve fit Jack for a tuxedo for the Haverford Senior Prom. Thank you for your wonderful service!
Great quality suit. Comfortable and fit perfectly.
Great people to work with through the process of two proms within the span of two weeks.
that everyone thought the guys had purchased them instead of rented!!
and looked incredible! Couldn’t be more happy with the results.
I know it is a busy season for you but the wait times were a bit much given the volume of customers and the number of staff available.
with rich color clarity, and was reasonably priced.
There was close attention given to details and accessories- good suggestions, even last minute.
Above all-Excellent customer service!
knowledgeable and we felt we were in good hands!
the ladies at Sarno took great care of us and the tux was perfect no extra fittings required.
The ladies at the store were super helpful & we are grateful! Thank you!
The tux was a great fit and looked really good.
It was a great experience from Start to finish! My sons tux was ready quick and he looked great. Would highly recommend!
The team in Manalapan truly cares. Thanks to all involved. The suits looks awesome on our wedding day.
I’ve been a customer for 3 years and will continue to be.
any adjustments or changes were done with no problems or any questions…whatever I wanted!…after my fitting, Anthony the owner re pressed my tux so I would not have any wrinkles on my big day…
Annac was attentive and recommended me a great look.
Will definitely use again with my other boys!
Especially when dropping tux off – owner met my mom at door to make it easier for her since she in leg cast.
and had excellent service.
My son and I had a great experience picking out his tux for prom. He hadn’t been exactly looking forward to the experience, but the staff were so knowledgeable, helpful, and friendly, they actually made it fun. My son left feeling very confident in his selection and eager to for his tux to be ready.
could not have been more helpful and patient! Brian over in Farmingdale is a pro!
with 2nd tuxedo that was great! Thanks Tuxedobysarno again!
The tuxedo we choose is very nice!
I love it how I was Measured and in an Out by the mins
that fit was the shirt and bow tie. If I didn’t come to get measured, I would understand, but you measured me. Something should of fit. Just didn’t like that I had to come there twice because nothing fit the first time
Never rented a tuxedo before this and I thought the experience was was kind of fun staff was polite all went well
Unsure of the gentlemen’s name but he was wonderful!!
The person who helped me was very polite and knowledgeable and had me out in 20 minutes.
Awesome, simple experience. The staff was super knowledgeable and polite. Excited to see the final product. Thanks, Sarno
Upon Arriving at the store, I was greeted at the door by the owner. The store was not open yet, but the owner graciously allowed me to take care of business and get measured.
,both of the girls at the store were so helpful.
A plus service from Louisa couldnt get any better loved it!
The suits were pricey but overall worth it. The men looked amazing. Alot of the measurements were incorrect, but the bridal party shirts and pants were reordered and fit perfectly the day of.
at Pittston Pa Sarno with extremely good quality and perfect fitting tuxedo rented . Will definitely be returning for senior prom tux !
and tuxedo fit like a glove. Thank you to the ladies in strouds mall for a wonderful job on my son’s tuxedo
I am in Georgia and has not been into the store but so far everything and the person I spoke with is good. Looking forward to meet you when I come into Virginia.
The sales person was very knowledgeable in all products and made sure all items fit perfectly for our body types. Because of this service I will definitely look to come by and purchase retail items in the future…
and look great with the girl too!
and they were very helpful in selecting a tuxedo . Thank you!
and the color with perfectly matched with my girlfriends dress, not to mention the ladies that worked there were so kind and helpful.
nice place to visit
He makes the experience enjoyable and he’s willing to go the extra mile to make sure his customers are happy with their rentals. Thank you, Iacobucci…as always a fantastic experience.
Our groomsmen looked amazing, and everyone loved their tuxes.
He came through in the clutch to ensure everything was ok for my wedding day.
were so expensive. I would be more inclined to rent tuxedos again if the price was cheaper.
Friendly and helpful staff…welcomed us each time we came in! Loved the experience and my son looked great!
helping my son decide on which tux to get.
Excellent service and suits. Great time from start to finish. Awesome job!
Thanks to you guys my guys looked sharp for my wedding day!!
of the items and were very helpful with the decision making process!
Very pleasant, knowledgeable, and helpful staff! Thanks so much!
and helped in choosing the right tuxedo and also making sure everything looked good . Ty
Our entire experience from first fit and selection to second fit to return was exceptional! We’ll definitely be back for all of our formalwear needs in the future!
and I really enjoyed the fit of my tuxedo
Thank you so much for a great experience!
Everyone throughout the process, was helpful and provided fantastic customer service.
The girls did an amazing job helping with my son’s tux choice! Samantha was extremely helpful! Very professional! My son looked fantastic in his tux! Thank you !
Anthony and Diana were great…made us feel very welcomed. Tuxedo was beautiful and very reasonably priced. Already have another one reserved for May.
I felt great in my tux, received many compliments and was very happy with the attention to the details I received at tuxedo by Sarno.
Thanks for making sure my guys looked sharp for the most important day of my life!!
It was a great suit and looked awesome on me. I will definitely be renting again soon.
First time customer…
I will definitely come back again.
Thank you for the great service. We’ll definitely be back next year! Mom really appreciated your kindness and help as we navigated the boy prom experience.
All around a good experience. I would definitely rent my next Tuxedo at Sarnos!
and pleased with the entire experience! The tux was perfectly fitted and Alex looked amazing!!
VERY FRIENDLY AND MADE IT VERY EASY FOR US TO MAKE A DECISION ON A TUXEDO!!
Personable, knowledgeable, and did not wait.
Classic black very reasonably priced and Christine is very good at what she does.
I was very Happy with the way I looked and felt.
Service was quick and painless. I would recommend Sarno! Great experience!
The staff made sure we were pleased and comfortable with the tux. Have used Sarno in the past and will definitely return!
The young lady at the store on Amboy Road was friendly, professional and courteous.
Beautiful selection of Tuxedos.
Both employees were very professional and very helpful.
When I arrived at Dante’s with my three boys, we were well taken care of by a young man and a young lady! They were both professional, Swift, kind, etc.
Zachh was awesome!! So professional and friendly and made the process smooth. Thank you!
came out to the right fit on me, thank you so much !!
the young girl that worked with us was very patient. We used Art’s last year also, same experience.
so I had to make a second trip to be refitted.
The cuff links both broke before I left the house. Other than that it was great!
Tuxedo was very nice however the button on jacket came off an hour after I put it on. Had to sew it back at the pre party was not happy about that.
The shirt was way too big. As the evening went on, it became very baggie in the front.
It looked bad under the vest.
The staff is friendly and knows what they are doing. Thanks again!!
the best thank you respectfully Joey Barca
– we wouldn’t go anywhere else!
The lady that helped my son was so pleasant and helpful… will definitely be back next year for my other son. And will recommend to all my fiends.
Didn’t know what to expect as we had just gone to men’s warehouse and were told it was a 45 minute wait. We decided to try this place. Although probably wouldn’t have gone bc the outside is very sketchy looking. But glad we did! The 2 workers were so kind, knowledgeable and even funny. Great customer service and we even saved money over MW prices! Hope the tux is as good as picking it out was.
I would highly highly recommend your store! It was a pleasure taking my son their for his junior prom tuxedo. A friend of mine Lesley Devito recommended you and I’m so happy she did. Very knowledgeable staff and great selection and pricing. Thanks!
The husband and wife team at Rudi’s always work quickly to get you sized, fitted and suited up. Especially during prom season, it is frequently standing room only in Rudi’s and for good reason – their good service. For such a small store their selection is amazing. Top styles. Their hours could not be better. Open until 8. We walked in at 7:35 with our apologies but they welcomed us without rushing us. Thank you!
We use arts for him and her in honesdale every year and we could not be happier! They are always so friendly and helpful.
Comfortable good quality and looking suits. Thanks
Staff is excelllent, everyone there is extremely helpful. This is the place to go for all special occasions. They took the time to make sure every detail was as it should be for our wedding. And they take care of things in a timely fashion without rushing to get you out of there. Highly recommend.
Mr. & Mrs. James Waldron
I got my Tuxedo from Art’s for men. Their entire staff was simply outstanding, their attention to every aspect was just impeccable. I would highly recommend them
and great customer service.
We’ll be back with our other kids for their proms
The women who helped us in the store could not have been more helpful or knowledgeable.
We were in an out in 10 minutes!!
We are looking forward to picking up tux this week!!!
Everyone always makes renting from Sarno in The Stroud Mall an easy and good experience!
You made the process of renting a great looking tux easy!
and answered all of our needs
The tux and shoes were brand new! Awesome customer service!
We will always choose Sarno from now on.
The tuxedo was very flattering and stylish and the price was reasonable.
They have everything you need. Wonderful people who know the business.
but they forgot to include my pocket square.
Thank you for being expertly Styled by Sarno at Page Six in Skippack PA for Senior Prom!
Mr. Smith was extremely kind and efficient. Provided excellent customer service!
They knew your products and helped with matching the colors and when items were not available they offered quick recommendations for a substitute. Recommended this suit for son which was perfect.
The tuxedo fit fine after having to come back a second time. The shoes still had too much space but I still believe that was from trying on a completely different style shoe. If eveything had been the right size the first time I could have saved three hours traveling time,tolls, and gas.
No issues whatsoever. Great people to work with.
Everyone complemented my shoes and my shawl tux jacket. I loved the fit of the pants too.
Good variety of suits to choose from. Very kind and helpful.
that were available to help multiple people at a time
Wonderful job. Everything matched and fit accordingly to how we needed. THANK YOU FOR A WONDERFUL TUX
extremely helpful and accommodating.
It seemed the employees were understaffed and the wait time was a little more than an hour and a half.
Everything was great until the day of the wedding. Two of my groomsmen were missing pocket squares. Slightly annoyed that the person who gave them the tux didn’t check if everything was included. Everything else about the experience was good though. I personally had no problems.
and there were no issues with the tuxedo which is a reflection of the quality of the measurements by the staff. No issues with my fitting is always a plus.
The total opposite of one of your competitors. Thanks!
Service and employees all were knowledgeable and courteous. The price was a bit high for a prom suit rental. $163 after a $50 coupon was too much.
The young woman who fitted my son was very patient and friendly.
The lady that took care of me was awesome. She deserves a raise
Juan is extremely knowledgeable and helpful! Thank you
Awesome experience at the my kisco store. The New Jersey and long island stores weren’t that great according to my groomsmen.
in picking out my Tuxedo! Thanks
I’m 6’4 and slim. They really took the time measuring me to make sure everything looks great.
and they helped find a color match very well!
– fit perfectly and received many complements by everyone, even people I did not know. Would defiantly rent again but I would have liked to buy it because it was so nice.
Unfortunately I did have some issues, the jack seam had a tear in it, which was brought to my attention inn the church but the wedding attendant was able to stitch it up. Also the collar had a wear spot on the under side of the collar so it had a permanent wrinkle.
Simply put, on a Sunday afternoon in prom and wedding season, there should have been more than 1 person operating the store. The tux fitting service received by the young lady was exemplary and she should be recognized for her knowledge and service. But the manager of the store should have assigned more staff.
with how comfortable it was.
for a great tux for a great night.
and meet all our needs!
A long jacket should have been ordered for Andrew, but it was a super easy fix and it came in in plenty of time. The staff was always pleasant whenever we came in. Will definitely be back for senior prom!
good customer service
Service was exceptional from first call thru return.
Tux was stunning, couldn’t fault the service at all, from the ease of ordering to collection and even returning the morning after Junior Prom.
See you again for Senior Prom.
liked how they went step by step on how to choose the right suit.
from start to finish. My son got to try on the tux before the prom just in case there was anything wrong, it could be fixed. I would recommend your store 💯. Great experience and great quality tuxedos. We will be back next year for senior prom!!!
and a friendly staff. Will definitely be back. TAMIN was the best.
A+ all around – well done
Everyone working this afternoon were fantastic! Helpful, polite and knowledgeable. Thank you! 🙂
yet still friendly and pleasant
for renting a tuxedo for a formal event which was my senior prom which the information was informing and the color choices was crazy but everything was great
Michael was kindly with a good personality who make us feel welcome the sooner we walk in the door my future wife and I are very happy to do business at his service.
Great Sevice !! Perfect fit. Thank you !!
Thank you ladies.
the ladies really helped us find the right tux.
always coming back
at the Wilkes-Barre location. The staff were patient and helpful, and pointed me exactly in the direction of the perfect tuxedo.
Thank you for your professionalism and hospitality !! Love Iacobuccis!!
Service and assistance was excellent. Needed a shirt with longer sleeves which was obtained quickly. Joe was a great help with fitting. Very pleased with the experience and will come back anytime. Thanks.
Lori is wonderful, very helpful and friendly. And she truly is great at what she does, in August 2017 she sized me for a tuxedo and it fit absolutely PERFECT. I am sure this time around Lori got it right again.
and a pleasure to do business with .
Everything was great. Employees were very helpful and professional. The tux was super comfortable. Thank you.
The staff at Sarno are friendly and very knowledgeable. They made the process very easy for us. It was a great experience!
The person that measured him did an excellent job!! Everything fit beautifully!! I looked around at the other kids and their pants seemed to long or their jacket sleeves were long, but not Kyle!! Everything fit like a glove and the colors matched perfect to his dates dress. The customer service was excellent!! I will be back for sure and let everyone know of the experience I had! Thank you for making my sons prom a great success!!
and knowledgeable! Would recommend to all!
friendly and very knowledgeable. The whole experience was great. Highly recommend Sarnos for any semi or prom rental.
The formal wear was timely delivered for both my son and I. However, upon receipt, the shirt for me was mis-sized. The sales associate promptly re-ordered a replacement that was received timely enough for the event.
that went into our visit. The woman that helped us was very welcoming, patient and professional! Being father of the bride is a special time and the employees at Sarno made our visit worthwhile!
The employees in store made it so easy. They were pleasant and very helpful.
I am very happy with my choice of Tuxedo by Sarno. The tuxedo fit perfectly and the staff was very friendly and accommodating. I will definitely be back for any future rentals and will recommend it to family and friends for the next wedding. The only minor issue I had was with the vest in that the adjustable straps in the back would not hold. I kept having to retighten it all night.
Also, as an aside, please correct the name on the account, it is incorrectly appearing as ‘Frod’.
Thanks and regards,
& Don was extremely helpful & took his time with the fitting. I was very pleased with your service & will return again. Thanks again, Scott
We always get our tuxedos at your shop and love the service every time. They go out of their way to make sure you are happy with everything!!
Everyone was efficient, helpful and very hard working! Price was very fair and advice appreciated. Thank you!
The tailor was extremely helpful in helping me design the outfit beforehand. Both my groomsmen and I were constantly complimented on how sharp the tux was.
and was skipped because of negligence
Only problem was that pants were a little too big and the suspenders didn’t fit.
The tailor took his time,answered all my questions, was very polite and extremely helpful .
Friendly and knowledgeable staff
Very pleasant experience. Woman was very nice. Was done quickly and professionally. Thank you.
He took his time and let my son try on a look, which other places wouldn’t let him do.
So far, so good!
The place is very nice with every size you can think of to try on. The owners are amazing, very helpful! I would definitely recommend them to everyone!
Good- better than bad, but not great simply because I never have a great time shopping. It is as good an experience for me that it could be, the worker was very helpful.
Second time using Forum. There are closer shops to my house but I had such a great experience a few years ago using them for my oldest son’s prom that I didn’t think twice to use them again for my second son! Nice, respectful and very helpful sales people. They take care of everything! Highly recommend!
The lady who helped us was absolutely wonderful! She was knowledgeable and friendly! We have recommended your store to our friends. Keep up the great work!
Thank you for making it so easy and stress free.
& being very helpful!
My tux fit and was ready on time. The fitting was easy and when it ready pick up was easy. Drop off was even easier
Such a wonderful young woman that helped us. She was very knowledgeable and personable. Friendly and funny too! It’s nice to deal with someone with a happy personality!
for a tux; selection, service and price. I recommend to everyone.
So helpful and so nice. Even though it was quite busy and there was a lot going on they gave everyone individual attention. They also took care of all of their customers in a timely manner. We were very pleased.
at your Hazlet store. Professional and personable. Always use this great rental store!
The service so far is wonderful at your Fifth Av location in Brooklyn. The staff are quite pleasant. Five stars
Perfect the Tuxedo was like new fit well and looked good
Was so quick and easy! Highly recommend
and pleasant to work with!
The ladies were quite busy, but we were greeted, asked to wait and only waited about 5 minutes. Chose the tux and were on our way. Great service.
We will definitely return here for future tuxedo needs!!!
pleasant and very knowledgeable.
They were training a new staff member but they were still very good and courteous to everyone
Very friendly customer service. Loved the dog. Quick service.
Kelly helped me and my son out and she was Fantastic . Very patient and answered All our questions.
We were selecting a tux for my son’s prom. Both the associates that were helping us were wonderful. They made great suggestions and were very patient during our selections. This was our first experience and we were pleased with the service of initial step.
Took our information quickly and the gentleman who measured us was very nice and helpful. Nothing negative can be said about our visit with you.
and a pleasure to work with!
and very helpful. They really had good taste in colors and helped me pick the proper tux.
of our situation! (my wife’s funeral)
He was terrific helping me and my 12-year old grandson getting us our black suits. I told him that, God willing, in 5 years, we’ll definitely be back to get him a nice tuxedo for his prom!
She had myself and another customer and she was efficient with helping both of us.
easy to find location, fast! In and out in less than 30 minutes. Great experience for both myself and my son!
and she was very helpful with good taste
I’ve been in more wedding parties and have been fitted for more tuxedos than I care to remember. This was by far the easiest and most convenient fitting I have ever had. Raphael was professional and courteous and he was able to size me up by just looking at me (don’t worry, he took exact measurements after guessing my size). My body type is hard to size for. I have a 52” chest, but with a slimmer waist. Most other tuxedo rental places would just put me in a “big and tall” type suit jacket to fit my chest properly but it made the rest of my body look like a little kid borrowing his dad’s blazer. He said he is able to put me in a larger sized coat, but a slimmer fit, regular length, so it wouldn’t look like I was a 4 year old playing dress up with his fathers clothes. He also agreed that the sleeve length of the jacket should show a little bit of dress shirt at the wrist, where most places don’t care and the suit jacket almost covers my entire hand. Which, to me, just looks awful.
From the greeter at the door, the the girl who rang us up at the end. Very friendly, helpful and truly a pleasure to visit. Can not wait until my son gets to wear his tuxedo to prom.
Picked up tuxedo on Wednesday during “ state of emergency” for snow.
fit like a glove. Excellent quality
Mr. Riggi was both professional and kind. He really went out of his way to make our experience at Sarno an excellent one. Altogether a great way to kick off the first preparatory phase of my brother’s wedding.
from the time we arrived until we were finished. Friendly, professional service.
if you guys tapered your pants but other wise pretty good
The young lady who assisted me was wonderful. She really cared and took her time with me and my wife. We left the store wondering who we could talk to about the great job she did. Nice work!!!
Had to go back to have refitted. Other than that it was good.
and picked me just what I was looking for.
Warm friendly staff that know their business and you can tell they care!!!
and the gentleman helping us was Very friendly and accommodating.
John was an excellent salesman.
I received the wrong suit. I then was missing pieces. However, one person made it right. And I’m only commenting at all to tell you that the woman working your Dickson City Pa. location on St Patrick’s Day (3-17-18) in the late afternoon SAVED THE DAY and my business with Sarno. She went above and beyond and nailed every detail and fixed the problems she didn’t create. And she did it in about 30 minutes. She even pinned my corsage for the Friendly Son’s dinner that I was on my way to that evening. She did this all as the only one in the shop, waiting on three different groups at once. And did it with poise and a smile. She is an asset and I hope she is appreciated by leadership.
will know more when i pick up tux
I felt like my needs were heard and that my best interest was in mind.
Dealt with three stores: Linden, Verona and Nanuet.
Your staff in all three stores were both courteous and personable which made for a wonderful experience. I will gladly refer you in the future.
The tux was great, clean etc and had a good time wearing it in the wedding. My complaint would be the limited hours to return it on time on a Sunday due to the limited hours. That’s why I would, given the choice, go with Mens warehouse instead.
Thanks for being so nice and for being so prompt with everything!
Outstanding staff! They did an amazing job! My husband and his guys loved the service that was provided and the tuxedos. They did a great job with my 10 month old son’s tuxedo as well. Great quality!
No problem everyone Was pleased
Easy, stress-free rental that I will definitely be using again.
The young man that fitted Camden for his suit was exceptional! Highly recommend!
Professional, friendly and more than accommodating
— comfortable to wear — Gene very helpful and polite
The pants clips did not stay in place where set, every time a sat down and stood up they opened up and I had to rejoice. I thought I was renting the Friendly sons of st. patrick special offer at $59.99. As it turned out I was provided a slightly more expensive tuxedo because the sales person who handled the original sale, did not mention the $59.99 offer. So in my opinion i over paid for a tuxedo, that was defective.
Makayla was really helpful! We had a great experience and we’re looking forward to coming back with all of the guys.
The company rep. Was very professional and accommodating. She was knowledgeable, professional and very efficient. My first encounter with Dante Tuxedo was in 1986 – 32 Years later
It’s good to see their quality and professionalism has not changed!!!
And I have rented 24 tux’s from you!
Friendly and professional. Very competitive pricing and owner valued my business
Always a good Job. Very Friendly Staff. would not go anywhere Else. Thank You!
Entire ordering, pick up, and return was done with ease. Pleasant staff.
I’ve been in a few times the couple years and the staff is always very helpful. Every rental has always arrived as expected.
She was very cooperative understanding pleasant took her time to fit my fiance. She did rush us she smiled the whole time… Thank you for your service
Made you feel comfortable and left feeling you made a good choice!
Excellent service, offered suggestions, experienced, and overall courteous
The service was great as well as the selection. They made me feel very comfortable.
and very friendly.
Great fit knowledgeable staff
because we felt that after we told them what we wanted, they saw dollar signs and gave us options that were so unreasonable. Very discouraged, we went to Sarno to look at tuxedos for my fiancé and his groomsmen. Adam was so pleasant and greeted us when we go there. We told him what we were looking for (we wanted to buy the suits) and he explained everything to us. He made it so the groomsmen could buy the suit and then rent the accessories.. he also kept our budget in mind. We were so suprised so well everything worked out and we really have to thank Adam because he made the process enjoyable and he was so helpful!
What a pleasure working with the staff at the store on RT 59 , Great Job 👍
super service – professional from the get go – experienced and friendly – will come again!!
The gentleman who waited on us was terrific. Very conscientious and detailed.
Very positive experience. The ladies that helped us were very professional. Very helpful and I would recommend this location to anyone that needs a tux.
Young lady working was courteous personable and very knowledgeable! Was fitted in no time and on my way to finish my day
The worker was great and it was great
Staff was very courteous and helpful. I was helped almost immediately and found everything I was looking for. Overall great experience.
very professional …
2nd consecutive year renting and the service has been excellent. Knowledgeable curteous associates and overall satisfaction.
The woman who helped us (i forgot her name unfortunately) was so beyond helpful and extremely friendly. Thank you for helping us pick the perfect tux!
They were busy (it was a Saturday afternoon in Prom season) so in the beginning, it was a bit unorganized and the staff was short but despite that the service was great, they have a great variety of Tuxedos and suites and I found what I wanted there for me, my father and 6 groomsman.
The prices are also pretty good.
Juan has been amazing so far. Very friendly and efficient. He really knows his stuff. We were apprehensive to use this company because of the bad reviews online but Juan won our confidence and convinced us that he would personally make sure everything was perfect.
They did a great job
Very awesome hospitality from both young ladies, I will definitely be recommending everyone in need of a Tux. Thank you so much!
We took a lot of time to pick out every detail. Then when we went for a fitting the shoes were gray instead of black & there was a tie instead of a bow tie. This was a big issue since the suit colors were black & gold how can u wear gray shoes with that. Thank god we went up on Mon for a fitting so there was time to get black shoes & a bow tie. But if i trusted everything was how i ordered it & i just went the day before to pick everything up this could of turned into a nightmare.
Luisa was great
and everything fit great, thanks!
and extremely helpful! I didn’t know what to expect but I feel confident on our choices. The best!
she did such a great job. Helped with style made me feel very comfortable. Just a pleasure to be around.
Everything was fine. The staff was friendly and patient.
I hate getting dressed up. I needed a nice suit for my cousin’s wedding and this was the best place I’ve been to. Great service and attention which made my visit surprising painless. Will recommend my friends.
Everyone was extremely nice. I hate trying on clothes.
with the treatment I received. The fitting was well done and took no time at all. I highly recommend Sarno.
Was more than pleased with the service and attention to detail.
at Elephants trunk! Friendly staff. good attention to detail
Courteous and efficient service which resulted in a well fitting and comfortable tuxedo. Will definitely use again as the need arises.
Extremely friendly staff. Made renting the tux an easy process.
Friendly staff, very helpful, they know what do are doing, very professional. If I had a choice I would give them 20 stars
Top button fell off of tuxedo jacket.
The entire experience was a pleasant one. Nora was exceptional in many helpful ways. We left very satisfied with both the tux choice and the price. Jason was also very helpful and the reason we came back for a second visit. Also recommended Sarno to a niece who is getting married 3 months after my daughter. They also contracted with Sarno. 😊.
We got there at 10am and the sales people were ready to go even after a big storm the day before! very attentive, in and out in twenty minutes!! thanks very much, great sales team at the store.
Vondel was professional and knew the styles and measurements. A delightful experience getting my 5th grader measured for an upcoming performance. Will definitely be back and recommend the Elephant’s Trunk to others!
Perfect customer service!!
Extremely helpful, excellent suggestions
Will be back for sure!!
Knowledgeable, Friendly, Patient staff helped with selection of a Tuxedo. Will recommend and/or return for future rental. Thank you.
very good experience.
Very helpful. Fit well. Easy transaction.
I would recommend Sarno to others
Good location. 1 time shirt arms to short and pants short and a slim cut ..
2nd time the shirt was okay but wrinkled
The sales man did a great job and was very helpful with our first consult! He did everything to make us feel sure and good about our choices!
Love the Pittston location! Adrienne is very helpful and easy to work with!
Great Tuxedos and great customer service. Highly recommended!
Great place for a tux. Great customer service
Thank you very much. I know English not very well therefore I can’t say much more. Once again I express
my great and aprecation for your service.
Shaniqua sold me on this company for my wedding needs. I walked in and was impressed at how I was treated. The sales associate Shaniqua was approachable, patient, knowledgeable, and eager to help. Never did I feel pressured to buy, she was the reason I chose to shop here. Her, and the amazing quality of your products! I’m looking forward now instead of dreading the experience. Can’t wait to pick up my tuxedos for the big day. Thanks alot!
Professional easygoing people and the suit fit perfect and was very comfortable would recommend my friends to use Rudi’s
Staff was extremely helpful, the Tuxedo arrived earlier then expected which made it easy for pickup and try on.
The staff member (Dot) helped me with my selection, as the event was “black-tie optional, and together we chose what I thought was perfect at the event. Fit was perfect, the clothing was in excellent condition, and ready when I needed it.
Great Service! The ladies are awesome, very attentive and inviting!!
The tux fit very well and the staff was great thanks!!!
Everything was great best people every thank you guys for everything couldn’t not have been better everything was 100% great I will come again when ever I need a tuxedo
The experience was fantastic the gentleman we worked with was knowledgeable and patient with us. It was an excellent overall experience.
Very satisfied… Thanks. The sales rep was very helpful and professional.
Great job… Thank you
Awesome, timely service!
The gentlemen were very kind, courteous and engaging. They explored my interests and gave me good advice as a very particular and unique client. I have not used a service like this in years and was unsure about the potential experience. They made this an easy experience and left me recommending Sarno – thanks , Ric
Thank you Jim.
Used Sarno for my Prom, now for my wedding.
Excellent services; great experience. It was easy and fast to find what we were looking for.
This is the second time we go to you guys for Jimmies prom and customer service has been great!!! Thank You
From start to finish the experience was excellent. Very helpful and friendly staff.
great service, great tux, easy in and out
Great experience, great advice and easy to talk to , I’d definitely recommend them to anyone looking for a tuxedo
Very professional (Jane), knowledable and efficient. Good selection of outfits.
Professional from beginning to end
My experience was a good one. The look and fitment was great. I’ll be recommending this shop in the future.
Everything fit perfectly and looked great.
I like the fact that you have a lot of experience
Fantastic costumer service form the moment I walked in to the time I swiped my card
I was very happy with the tux rental and the service provided by the staff.
Kim helped me pick the right tux and fit for an upcoming event. She was extremely pleasant and helpful.
Service was fantastic… needed sleeves adjusted, no problem.
I would have no problem telling anyone to comeing here
We went to location in Whitehall Pennsylvania. The staff were very professional and courteous they gave us the best service we’ve ever seen I will definitely use them again.
Shannon in Wilkes Barre is the best! Takes her time and is very personable. Suits and Tuxedos always have the best fit from Sarno.
The tux looked great! The coat size was wrong, but TJ delivered one that fit to my daughter’s house in time for the ceremony. Above and beyond! Thank you for your assistance. I’ll share a photo when they come from the photographer.
staff was very nice helpful and gave me ideas on what styles to put together i would definitely recommend this place great customer service i also loved how clean the place and presentable it was
Great service, great prices.
Great experience. Everyone was very helpful.
Lori from Dickson City is by far the best. She was very helpful- very informative and made my fiance and I feel very special. In a competitive market, it’s individuals like Lori who I will always give my business to. I can’t thank her enough.
I had a great experience. The others in party had a bad experience at the Metuchen location. They all complained about the fit.
Great and very friendly service!
Service was awesome and my sons were treated like rock stars
Abbie was very helpful and did a fine job fitting me. Return was a breeze. Thanks again.
Nora is great
Service was great the woman who helped me was very professional and knew what she was doing I will recommend my friends to come see you thanks again
So easy to do. I got exactly what I wanted. The staff was very very nice and every helpful in helping me decide what I should wear to an event I had never been to before.
Christine was the best. She was knowledgeable of weddings and formal wear.