in a long time. I’ve met almost the entire staff from my initial fitting to adjustments being made and returning the tux. Everyone was super courteous. Went far beyond what was expected and I truly appreciate it and anytime I have a formal event I will most definitely choose you guys again.
family that care more than any other tuxedo shop i have been to my entire life. I drive over an hour just to use there services for all my functions and occasions. Angelica Cruz and husband are Superb!!!
Thank you again for all of your help and professionalism!
were very patient and attentive! Everything went Smootly as planned and was a pleasure dealing with them and the company. The tux I got for my Son and I fit Perfectly and was for the best occasion a guy can ask for! My Fiancee at the time of wedding loved the look and style of the tux. I did promise a Picture of My 7 year old son in his tux also! Thank you again for all of your help and professionalism!
and worked with me a lot considering I have an unusual build
I just was the groom and had 9 groomsmen. If there were any adjustments needed they handled it right away.
wonderfully made me feel like a million bucks 😏
when my fiancé Jen and I visited yesterday. Great suggestions and service and made sure we were aware of all the options and both happy with the tux selection. Looking forward to coming back with the groomsmen and more! Thank you, Dave
really nice people that helped us for the fitting
in their tuxedos on our wedding day.
quick, and clearly explained the process to me.
He is the best in there business and I refuse to go anywhere else!
From the day we went from the fitting to the day we picked up the tuxedo the customer service was phenomenal.
Dickson city location.
Pleasant experience
Everyone we worked with was so great, kind, ans helpful!
Tom looks great and we will definitely be back.
Tuxedo by Sarno was absolutely INCREDIBLE with helping myself, my groomsmen and my father all get out suits for my recent wedding on June 28th. Would definitely recommend and go back again whenever a suit is needed next.
and I appreciate the courtesy the welcome and overall the display of professionalism I would truly recommend you guys to friends, family members and others
very professional care for the costumers.
and professional. I would highly recommend them. Thank you so much.
to detail was exemplary! If asked, your service will be recommended above all others .
Tuxedo fit perfectly. Thank you so much.
Awesome!!!
The suit was perfectly fitting. Thank you for everything.
the shoes were terrible slippery and uncomfortable
this is the second prom i went to you and I came back because I was happy. The new providence location was closer, but I still drove to go to you. thanks
The professional staffing was complimented by a great fit for my groomsmen and I.
in helping my son and I through the tuxedo process. She was affable. Good stuff!
very professional. It was a very pleasant experience and I was very satisfied with the service.
The fitting, the tux itself, and the customer service.
They made sure everything was a great fit. Easy drop off. Thanks
I rented. The staff were very helpful
Reberto at the Bay Ridge location and the sales staff were excellent.
and very knowledgeable. The whole process was smooth from beginning to end.
She knows how things should look and how they should fit. You feel good in there and they have done a terrific job with the interior redo. Great selection as well.
would totally reccomend.
Lisa and Belle were awesome! Despite the prom crowd, we were given the proper time and they made sure my son’s suit fit his build. My son is 6’5″ very slim with broad shoulders.
Had my wedding scheduled for May and my bridal party was taken care of like family. Everyone here is very professional, accommodating, and easy to work with. Highly recommended and will definitely be back for any future events. Thank you
Danielle was wonderful!!! She was helpful, patient, kind and really went above and beyond helping us getting 10 of us in tuxedos for my son’s wedding. We were all from out of town so it was a challenge but she really exceeded all of our expectations!!!
Had 2 proms, and thought we waited way too long to come in for the first one -b but Beth and Nicole pulled through with flying colors, even with a jacket and shoe re-order for the first prom. Once the jacket and shoes were fixed, they entered all the correct information into the system for the 2nd prom which was only 3 weeks later. The week before the prom, everything with the new tux was ready to go! Great experience! Thanks Beth and Nicole!
The wedding was beautiful!
Staff very pleasant given high stress time of year with proms and weddings. Tux was delivered to school as promised and they, Sarno, was at school at conclusion of prom to collect and ensure all pieces were returned. Great service!
We have used Tuxedo by Sarno for three proms & they have been great. All of the tuxes have been perfect, looked and fit amazing. Highly recommend.
Everything looked great!
all though when I was originally there I was told the rental was $225.00 per Suit on the site it was $225.00 for rental, but everyone paid $228.00 when the $50.00 discount was given. In the beginning I was informed $225.00 less the $50.00 would be $175.00 I would just like some clarity. Otherwise we were very pleased with the service.
and experience at this location!!! Wouldn’t go anywhere else!
employees are great people to work with!! We had a wonderful experience!
Staff was super helpful and organized.
for the entire wedding party. Service and follow up was excellent
and making sure it was ready on time.
& helpful staff, overall highly recommended store!
fitting to pickup and the fit. Thank you, Princeton Tuxedo!
getting Tyler’s outfit for his prom. He is Autistic, and the understanding of your staff is fantastic. Thank you for all you do.
I am is mom
so much for being there during every step of the process. Your knowledge and caring attention to detail made the experience a pleasure and allowed me to feel comfortable in the time you took with me. I was confident all details would be addressed and there wouldn’t be any hiccups the day of my event. Thanks again!
I was so pleased that you were there every step of the way to make sure I had the right fit and look for my special night!
one-stop-shop for all prom tuxedo rental needs.
Always a pleasure to use Sarno for prom tuxedos. Everyone there is so helpful and so nice.
Forced to buy pants for the smallest damage possible, charged full price even if rented before, little ridiculous…
– very helpful consultation and suggestion for choosing the right tux. The e-mail and text reminders were helpful too.
I have gone here. Five tuxedos and the experience is fantastic.
Danielle with a little help at the end from Jim, got all our alterations made and had us out of there in a little over an hour with five of our rigs ready to put on efficiently and major changes on 2 that we had to go back for. I don’t see how it could have been better, It made dressing for the wedding easy and efficient. Great service. — Jim
Came in unsure of what we wanted and after being shown lots of options, left happy.
and despite him being very tall and skinny, Sarno came throw for us in less than 24hrs. He was fitted at 1pm and at 11am the next day the suit arrived. I have always rented from Sarno and that will forever be the case.
fitting and returning was very efficient and handled with care. Thank you.
Top notch service from beginning to end. Thank you for helping to make my event more enjoyable.
Great business. This is because of their hard work as a family unit. They have incredible costumer service and they care about their costumers.
for making my prom special.
Excellent service and the tux looked great. Easy to get fitted and very convenient.
Great Tuxedo. Amazing service. Everything was perfect
Pleasurable experience from the minute you walk through the door. The staff is friendly and eager to help. Couldn’t have asked for a greater experience and would definitely recommend and would most definitely go back. Thank you for making my evening a great one.
i loved the tux for prom! It was a very fun and enjoyable experience.
Excellent service and advice. They give back to the schools as well. We will definitely use them again.
The only problem I had: when renting, I was told tux had to be returned on Sunday (day after affair) and store opened at 11. I never bothered to look at the hours posted on the door. I arrived at store on that sunday @11 to find the store did not open on sunday until 12; so I had to hang around for an hour. However, I came back at 11:40 and was let in to make my return.
Great experience from start to finish.
Excellent customer service.
Nice selection and excellent customer service. Highly recommend.
This was my second year going to them. The entire staff is professional and friendly. I highly recommend them.
This was not my first time using Sarno and I will continue to use them for all of my tuxedo needs. The staff are all so friendly and make it a happy and easy process to take care of. I have recommended your business to many people and will always rave about how fantastic the team is. Thank you for yet another wonderful experience.
Great service. Super knowledgeable and friendly.
It was very nice to meet you Mike, and your staff. We hope Cosch won the division!
and helpful. Everyone was very attentive. Nancy especially went above and beyond in helping. Thank you all so much!
Very friendly and personable.
Thank you!!!
just an overall good person and business owner! Loved working with him and builds a bond with all customers.
it fitted me to the bones. Thank you
of styles and colors. Fit was perfect and tux was in pristine condition!
with Jay at the Somerville location. The place was a little busy because of prom season but Jay made sure to take care of me as soon as I got in there and was very good with helping me decide what would be best for our wedding. I would definitely recommend going here to anyone that would ask. Thanks again Jay
Thank you for your help! Stang Prom 2024, Nathan and Andrea
with the service that the sales associates provided. My son was not happy with the suit he received and they were so extremely accommodating in helping to switch less than a week before prom.
the customer service was very responsive and helpful.
From the moment we called to see if they could help up the whole store was nothing but amazing !!
of there customers been coming here for many years and still the best
and the hrlp was great.
Great staff. Everything went off without a hitch even though my son got sick and had to postpone his fitting.
made the whole process awesome and fun! Would highly recommend to anyone but not because of the fabric, but because of the great employees!
They were so patient with us and made sure we got everything exactly how we wanted it! Thank you! Ps if the previous rating shows up I messed up and didn’t adjust the stars it should be 5 stars! ⭐️⭐️⭐️⭐️⭐️
Very friendly and helpful staff.
were letting go and there was a spot on the forearm that was open. Also we left the pants to be lengthened after initial try on and they were not adjusted. Too late to go back and forth a third time
Maria, Amanda and staff are the most dedicated client service professionals – never a problem with the transaction… service delivered as promised! Rusty Fender
TV/Radio Traffic Reporter
98.5 KRZ, 107.9 WKRF-FM, WILK-AM 910/980/1300, WGGY-FM 101.3 ‘Froggy 101’, WGGI-FM 95.7, WDMT-FM 102.3 ‘The Mountain’, WFEZ-FM 103.1 ‘E-Z 103’, WBRE-TV/28, WYOU-TV/22, FOX 56 TV, Sirius/XM Satellite Radio, Westwood One Radio Networks, CBS Radio Network, Entercom Radio Network
made it so easy and earned my future business.
Thank you so much for everything. Adam and the girls are amazing people.
The service we received could not have been better!
around his neck. The elastic band that is added for extension for the collar area was creating a crease in the collar because it was too tight. No matter how much we adjusted the collar the crease would not go away and it was very apparent. Why not just give him a shirt with the correct collar size?
Amazing salesman Karon patient and pleasant. Nice environment, nice selection..
I rented my wedding tuxedo from Tuxedo by Sarno and had a fantastic experience. The staff were friendly, the selection was impressive, and the quality was top-notch. On my wedding day, the tuxedo looked impeccable and received many compliments. Highly recommend Tuxedo by Sarno for a stress-free rental experience!
….thank you for helping him find the right fit.
Wonderful staff at the Dickson City store! For years my sons looked great in their tuxedos. Details are perfect and compliments the look beautifully.
The staff is very friendly and knowledgeable. The store provides several styles of tuxedos.
They helped my son find the perfect fit and look for his senior prom. I will be back with my younger son for sure!
When the pants and shirt were a little big during the try on, they quickly addressed this issue and the new sized items were ready for pickup within two days.
She put my son’s senior prom tuxedo together for us and we couldn’t be happier !
The young man who called was thorough, professional, and helpful in all the details. I was so thankful and grateful he called, thank you!
My son looked awesome! I highly recommend the Somerville location.
Both of my son’s tuxedos fit wonderful. Customer service was amazing and the tuxedos were in beautiful condition. Thank you Sarno!
We rented a tuxedo for my son’s prom. The staff and service were excellent and we will definitely be back next year.
He also was open to waiting for my son’s father to come in and see the pants. Also, after my son came to try on the pants. They were a little snug. But he was patient and took his time with us. When I came in to return the suit, an older gentleman was so nice and viewed my son’s Prom pics. I felt appreciated and valued as a customer. Great experience!
Everything was very easy. We had already “rented” a tux for the Scholar Athlete Football dinner and like that tux, so went with the same suit, but added the vest and a long red tie. It was ready to try on and take 6 days before the Prom, so we knew everything was as it should be and no last minute issues. I highly recommend!
Thank you for always being top notch…this was our last prom! We have used you X4 and have never been disappointed!! 👏👏👏
Very helpful in picking the right tuxedo color out to match his dates dress as we only had a picture. They color matched the vest and tie perfectly. I’d recommend them to anyone.
Went above an beyond to make sure we had everything just right. Thank you again!!
Immediately put my shy son at ease. The ladies always listen to what my son has to say, and makes certain he is happy with his choice. Upon the suit’s return, my son is always asked about his time at his event. Always a great experience!
We had a mishap with my son’s tie and pocket square. The store team stepped up and ordered a new one to be shipped and then went above and beyond to hand deliver it when they weren’t able to call and let us know that it was in!
I came in on the Saturday before my prom, they fitted me, and I was back on Tuesday – very quick…the jacket and shoes didn’t fit – immediately replaced and I had the full suit, fitting well by end of day Wednesday! Thank you for such quick service!
It was a quick and painless process. They were able to get us in and out while also providing us with advice on what would work best for our needs. Rental came in with plenty of time to pick up/try on. Return process was seamless.
My son was not a very pleasant person to fit a tuxedo for but So far I’m satisfied.. Again I am so sorry for my son’s displeasant mood towards you.
very helpful and the y have a vast array of suit/tuxedo options that’s very easy to find something for everyone’s style! Great experience!
They were so helpful, professional and friendly. The entire experience was easy too!
Even though the store was very busy they remained professional & above all friendly & did not get flustered. We also purchased a suit at the time of our tuxedo rental & they were more than happy to make sure my son also got fitted properly for the suit.
They are always welcoming and are helpful. We will always keep renting our tuxedos here.
They were kind and pleasant to deal with. I will use them every time.
They fitted me in a tuxedo very quickly and with great care. And it looks great. They texted me when it was ready and I came in and they had me try it on and everything fit perfectly. I can’t say it enough the service was first class. Thanks again!
Rebecca is awesome. She took her time to measure and advise on different options. Thanks to Rebecca!!
Everyone was so helpful and professional. Definitely will be coming back for all our tuxedo and suit rentals. Loved this place. Thank you!
He received so many compliments and the service was great! Shout out to Alexia who helped us out!
when my tuxedo was ready the pants were a bit long. The guy immediately hemmed them for me.
a lot of attention to detail and even was able to service me a week before my child’s prom. I will definitely recommend this place.
You can tell that the owner genuinely cares about how you look and they make it so quick and easy. I will definitely be going back in the future.
to fit of suit Went to pick up Received wrong size suit coat and vest neither would even come close to buttoning Had to make a second 25 mile trip to pick up when returning suite Sunday Was told I did not return the tie No tie was ever included in the rental
not the fitted look that I wear.
He spent so much time showing AJ styles and trying to match colors. My son is a bit obsessive-compulsive, so he was more than patient with AJ . Very professional, kind, and responsive. Grateful for his help. Thank you!
My only complaint was that the studs kept falling out of the shirt holes for the buttons. I understand the hole is designed to accommodate a regular button as well as a stud, but it was too big and the stud fell out often.
They’re always going above and beyond with their customer service. A+++++
The staff is friendly, helpful, and knowledgeable. It’s always a pleasure to do business with this team. Thank you for another great experience for our son’s prom.
The wedding party suits were very nice. Everyone was impressed with how well we looked. Thank you
Excellent service for the fitting and trying of different color accents (ties/vests/etc). While others were in the store, still felt like the service was highly attentive, speedy, knowledgeable, patient, and kind. Suit ready 3 days before the event, final adjustments made on pick-up. Drop off of items couldn’t have been easier. Have used several times with consistent service and attention.
My visit was pleasurable and relaxing. Made me feel like family. Highly recommend this establishment.
They work very hard to accomplish that. This is the 2nd time I have come here and I would highly recommend them.
Lots of selection and wonderful advice. So glad we listened to friends and went to Sarno. Thank you again 🙂
My son has Down syndrome and his sizes are all over the place, and he looks amazing! The experience was quick and fun.
The woman who helped us was great and made sure every detail was perfect for our special night!
You’re initial fitting went great and at the final everything was perfect
The shirt was a little snug and I couldn’t keep the middle studs in place so I just used the buttons and that worked fine.
Very friendly and great service all around! They made sure that my son was completely happy with his choices. Which he changed his mind when we were there to pick it up. My son and his friend looked so handsome in their tuxedos!!!
Alexa was very helpful at pickup and drop off. She could not have been nicer.
I can’t say enough about how great they were and how much they cared about making sure my brother’s big day looked as good as it felt.
Couldn’t have asked for a better experience. Will certainly use again.
My pants were up to my calf’s
Very friendly and gave advice on what to get. Will come back for every occasion!
She was very professional and educated during the consultation, and very quick and helpful. We would recommend this store to anyone! Thanks again!
Gladys was great so professional and personal. It was actually a fun time getting fitted for a tux. Can’t wait to go back and pick it up. Thanks!
Rusty is very friendly and efficient. We went in with an idea of what we were looking for and we got just that. Highly recommend!
A courtesy adjustment was applied to my payment card so that was appreciated.
First when his tux came in it was the wrong size. Second lost the remaining accessories. Finally the afternoon of the prom, actually 4 hours before, I was able to get everything. They gave me a percentage back when I returned it but the whole experience was horrible
This was such a seamless experience! It was quick but not rushed, and when we had to switch out a size when the order came in, that was super easy.
Treated our boys like they were their own. Very patient with my son and his friends getting fitted together.
Davis was very helpful during the fitting. The suit looked nice and I am confident it will fit well.
The staff is very friendly, accommodating, and knowledgeable. Will definitely use their services again.
We were very impressed with the service and look forward to the try-on prior to our son’s wedding.
The suit fit well and the entire ensemble was wonderful. I just wish I could have gotten a date with the lovely lady who measured me.
Not only was Adam personable, but he fitted me perfectly. I have never been in a suit more comfortable. Thank you Adam! You are amazing!
She was easy to work with and made everything super smooth.
The suit for me ( father of the bride) and the rest of the bridal party including the 2 ring bearers were perfect. The suits were available a week before the event, which was great. I would recommend Top Hat for anyone looking for a suit or a Tux.
The black and gold tux was very comfortable it felt fit on all the right places and the appearance on the shoulders was amazing especially if your a muscular build the fitted look is great the pants felt fit on your quads and it was also lose enough to dance in and just overall have a good time
Despite it being late in the day and just an hour before closing, they assured us that if we arrived 30 minutes before closing, they would accommodate us. We rushed to the store. Upon arrival, we found a busy store & the women efficiently assisting teens with tuxedo fittings, yet they still managed to keep things flowing smoothly. They had a well-organized system in place, and it was evident that they were on top of their game. While we waited for our turn, they provided us with a sheet of paper to fill out and books filled with tuxedo options to peruse.When it was finally our turn, the woman assisting us was absolutely delightful. She took her time to meticulously measure my son, ensuring that everything would be just perfect. Despite the bustling environment, we never felt rushed, and the overall experience was incredibly positive. I must commend these two remarkable women for their exceptional customer service skills. They truly went above and beyond, and their efforts did not go unnoticed. It’s no wonder even a bridal party sought information while we were there. Kudos to the entire team for their professionalism and efficiency! I would not hesitate to recommend this store for all your tuxedo needs!
They were so welcoming. I will definitely recommend this place. Great customer service and very Professional! I highly recommend going here.
I walked in with less than a week till my event and was able to find a great tux at an affordable price for the night. 10/10 recommend!
the shoes and jacket. Due to all the jackets being slim fit it made it uncomfortable for me being a bigger individual it wasn’t comfortable. Even with the biggest size it was still tight to the point I was loosing feeling on both arms thought-out the night. Also the shoes were tighter the day of the event than the ones I tried at the store. I will not be coming back to any location for any event
Staff was knowledgeable and friendly, definitely made the process easy and the tux rental was very affordable.
We had the best customer service! From ordering and sizing to pickup and returns, we couldn’t be happier with our experience. Thanks!
I love the amazing customer service!
The person I was working with when getting my measurements, Erin, was one of the best workers I’ve met. Super good at customer service, had a great attitude, and seemed to genuinely enjoy her day while working. Her mood helped make the whole process go by smoothly and I was very impressed. Thanks, you guys are neat, and I would definitely come by again (on the rare chance) that I need another suit.
Will only use your store. The whole team is so helpful and makes it such a fantastic experience. Thank you as always Sarno!!
On each occasion, the tux I ordered looked great and fit perfectly. My first was a dark blue tux with complementary tie and pocket square and the second was black with a vest and colorful bow tie and pocket square. So if it is perfect, what more do I need to say? One other thing though, since they had my measurements, my second rental was much easier since I chose not to try it on first. I took the risk that it would fit – and it fit perfectly. All of that is why I rate them 5 stars.
We only use this location for our suit rental needs. They are beyond helpful and so nice! Love them! The suit was fitted perfectly; exactly how we wanted it and it was ready so quickly! My son always looks amazing in these suits. I would recommend them to everyone. Thank you all so much!!
Excellent help. The man who waited on me was very experienced. Prices are very good and they fit you like a glove in any style suit you want.
Loved the color options for ties. Great experience for junior formal! Thank you!
Amazing experience for a first-time prom-goer who knew nothing about tuxedos and different styles!
When I tried on the tuxedo , it didn’t recall there was a vest . The women never gave it to me to try on. The day of the wedding , I put it on and was given an XS VEST THAT BARELY FIT my right arm. When I returned it, it was like “ my fault” never go back. Service was like I was doing them a favor renting a tuxedo from them
Very thoughtful when suggesting ideas and really cared about how I looked. I was not rushed and felt like I was the center of their attention. Very professional, friendly and courteous.
Highly recommend.
using your store, and both experiences have been absolutely wonderful! From the customer service, to the measurements, to the quality and readiness of the suit/tuxedo was impeccable! We will be back end of May / beginning of June for the next event!! Thank you for your service!!
Very timely in having tuxedo ready.
customer service. I would give 10 stars if I could!
I decided to attend the Friendly Sons of St Patrick Dinner and was concerned that I may not be able to rent a tuxedo for the event. I received my tuxedo within a day and appreciated the effort very much. I am the person to the right in the photo
knowledgeable, Polite and professional
on multiple occasions and every time they are very professional, friendly, and make sure they have everything ready and prepared when I need it! Rusty was great the last time I went and made sure he got the suits we wanted and made sure we were happy with everything from head to toe!!
The associate was very nice and easygoing and made everything as easy and non-confusing as possible.
As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, the customer: How did we do?
The feedback has been incredible. Across a network of 40 locations, spanning across the northeast from New Hampshire to Virginia, we received thousands of replies from customers like you about their experiences. Thanks to you, others can now read about your experiences and make a confident decision in renting formal wear.