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Rest assured, we are doing everything we can to provide a safe experience for our customers and a healthy environment for our associates and communities.
Information about Company Operations in Response to Coronavirus
Updated Monday, February 8th
All our locations are now open. Some stores are by appointment only. Please us our store finder to get more information.
Customer service hours:
- Monday-Friday: 9:30am-6pm
- Saturday: 9am-3pm
Updated Friday, July 3rd
All our locations are now open with the exception of our store in Camille – Lavie in Secaucus, NJ. Some stores are by appointment only. Please us our store finder to get more information.
Updated Thursday, June 19th
We have instituted these new safety protocols. Masks are required for our staff and customers. We are disinfecting surfaces, practicing safe distancing and limiting the amount of customers serviced at one time.
Our Dickson City, Scranton, Pittston, Stroudsburg & Wilkes-Barre locations are now open
Updated Thursday, April 20th
Customer service hours:
- Monday-Friday: 9am-5pm
Updated Thursday, April 2nd at 11:00am
Please check this page regularly for new updates.
All Tuxedo By Sarno retail stores are temporarily closed. A customer service team is still available to assist customers during this time. Please see below for contact information and hours.
Stores will reopen as soon as government regulations allow and may vary by county. We will post updates as soon as dates are confirmed.
If you had an appointment scheduled during our store closure period, we will be contacting you to reschedule or to setup a video appointment.
If desired, rental customers for future events can take and submit their own measurements at home by using our online measurement form.
Customer Service Contact Information
You may contact us in the following ways during our store closure:
- Send an email to customercare@tuxedobysarno.com
- Chat with us by using the chat box at the bottom of our website
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