Skip to the main content

Rest assured, we are doing everything we can to provide a safe experience for our customers and a healthy environment for our associates and communities.

Information about Company Operations in Response to Coronavirus

Updated Thursday, June 1st 
We have instituted these new safety protocols. Masks are required for our staff and customers. We are disinfecting surfaces, practicing safe distancing and limiting the amount of customers serviced at one time.

Our Wilkes-Barre & Pittston locations are now open

Our Dickson City & Scranton locations will be opening Friday 6/5/20

Updated Thursday, April 20th 
Customer service hours:

  • Monday-Friday: 9am-5pm

Updated Thursday, April 2nd at 11:00am

Please check this page regularly for new updates.

All Tuxedo By Sarno retail stores are temporarily closed. A customer service team is still available to assist customers during this time. Please see below for contact information and hours.

Stores will reopen as soon as government regulations allow and may vary by county. We will post updates as soon as dates are confirmed.

If you had an appointment scheduled during our store closure period, we will be contacting you to reschedule or to setup a video appointment.

If desired, rental customers for future events can take and submit their own measurements at home by using our online measurement form.

Customer Service Contact Information

You may contact us in the following ways during our store closure: