As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
using your store, and both experiences have been absolutely wonderful! From the customer service, to the measurements, to the quality and readiness of the suit/tuxedo was impeccable! We will be back end of May / beginning of June for the next event!! Thank you for your service!!
Very timely in having tuxedo ready.
customer service. I would give 10 stars if I could!
knowledgeable, Polite and professional
The associate was very nice and easygoing and made everything as easy and non-confusing as possible.
Staff members were pleasant, courteous, & patient. Definitely will return again in the future for many more occasions.
The entire process of renting the suit was very smooth and handled professionally. Also, the prices were very affordable.
The staff is friendly and efficient, The tuxedo fit perfectly, and great communication via text and email. I would definitely use them for all my special events and recommend them highly to my family and friends.
This was our second time back, we visited this time last year for Steinert Jr. Prom. They take the right amount of time to make sure you get what you like and also to make sure that you are looking your best with the proper alterations!!
Needed a unique tux & our expectations were met. Got the tux very quickly & we were very happy with the process. Will definitely be the first place we go to the next time we need a rental!
We came in for a tux for my son to attend his first Tim Teabow Night to Shine Prom. Your generous package price coupled with your staff’s gracious attention to my son made this a special occasion for sure!
They took the time with my son, who has an intellectual disability. Made sure everything fit correctly and that he understood how to use the pearl buttons and things. They talked to him, not at him or me. His thoughts were always listened to and then asked me. We both received so many compliments on how handsome he looked this year!! Thank you for making his dream come true!!
Great customer service! Couldn’t have been treated nicer or with more concern or respect!!! Tux was an excellent fit and looked great! All in all it was a great experience!
The employee helping us ( I believe her name was Amanda ) was amazing!!! The tie she suggested was a perfect match!!!! Great experience!!
I rented a suit at the very last possible moment, and the young lady who helped me (whose name escapes me) even assisted me with selecting a tie. I would absolutely be happy to return as a satisfied customer.
The patience and kindness shown to my fiance and I picking some of the most important details of our wedding was incredible and truly appreciated.
I took my son for his tux with only 5 days remaining till his semi… I had no idea what I was doing and they took care of everything!!! These 2 ladies were not only fast but super sweet! Super friendly and got us in and out quick!!! The customer service is amazing! Great job ladies and thank you! I never expected it to be this easy to get a tux!!!
Place was easy to find,parking ….well it’s Philly but I found a spot across the street. Ha! Quick and painless.
Jasmine was Wonderful! Always a smile, elegant and graceful as a fine Tuxedo, offering recommendations and options to make sure we as customers were happy.
and was involved in every decision regarding his rental. The sale did not got forward until he was satisfied. My only complaint is the cost to rent a suit seems extraordinary. This may be the norm since we don’t rent suits or tuxedos often, but I felt like it was sticker shock. I’m thankful for the school discount otherwise the rental was $300.
and made the entire process very easy my first time there. They are very knowledgeable and accommodating to make sure they you walk out happy. I will definitely come back for any future suite rentals/purchases.
Quick and accurate sizing and everything fit as well as possible. Received prompt communication when tux was ready to be picked up in plenty of time for additional adjustments (even though none were needed).
Well, please with their courteous and considerate staff. They made the occasion very “SPECIAL,” Joe.
The staff that took care of us for Kristian’s formal were incredibly knowledgeable and very helpful picking out the perfect tux for the occasion. Thank you and we will definitely be back for future formals and proms.
Everything was awesome. I had a last-minute need for a Tux, and I was quickly accommodated. Excellent fitting, great Tux, and awesome service.
The service was excellent. She really helped me a lot and I love the service. It’s a very nice store. Nice quality clothes and I thank you.