As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
in a long time. I’ve met almost the entire staff from my initial fitting to adjustments being made and returning the tux. Everyone was super courteous. Went far beyond what was expected and I truly appreciate it and anytime I have a formal event I will most definitely choose you guys again.
wonderfully made me feel like a million bucks 😏
really nice people that helped us for the fitting
quick, and clearly explained the process to me.
He is the best in there business and I refuse to go anywhere else!
Dickson city location.
Pleasant experience
Everyone we worked with was so great, kind, ans helpful!
and I appreciate the courtesy the welcome and overall the display of professionalism I would truly recommend you guys to friends, family members and others
very professional care for the costumers.
and professional. I would highly recommend them. Thank you so much.
to detail was exemplary! If asked, your service will be recommended above all others .
Tuxedo fit perfectly. Thank you so much.
Awesome!!!
The suit was perfectly fitting. Thank you for everything.
this is the second prom i went to you and I came back because I was happy. The new providence location was closer, but I still drove to go to you. thanks
very professional. It was a very pleasant experience and I was very satisfied with the service.
The fitting, the tux itself, and the customer service.
They made sure everything was a great fit. Easy drop off. Thanks
I rented. The staff were very helpful
Reberto at the Bay Ridge location and the sales staff were excellent.
and very knowledgeable. The whole process was smooth from beginning to end.
She knows how things should look and how they should fit. You feel good in there and they have done a terrific job with the interior redo. Great selection as well.
Lisa and Belle were awesome! Despite the prom crowd, we were given the proper time and they made sure my son’s suit fit his build. My son is 6’5″ very slim with broad shoulders.
Had 2 proms, and thought we waited way too long to come in for the first one -b but Beth and Nicole pulled through with flying colors, even with a jacket and shoe re-order for the first prom. Once the jacket and shoes were fixed, they entered all the correct information into the system for the 2nd prom which was only 3 weeks later. The week before the prom, everything with the new tux was ready to go! Great experience! Thanks Beth and Nicole!
Staff very pleasant given high stress time of year with proms and weddings. Tux was delivered to school as promised and they, Sarno, was at school at conclusion of prom to collect and ensure all pieces were returned. Great service!
We have used Tuxedo by Sarno for three proms & they have been great. All of the tuxes have been perfect, looked and fit amazing. Highly recommend.
Everything looked great!
and experience at this location!!! Wouldn’t go anywhere else!
employees are great people to work with!! We had a wonderful experience!
Staff was super helpful and organized.
and making sure it was ready on time.
& helpful staff, overall highly recommended store!
fitting to pickup and the fit. Thank you, Princeton Tuxedo!
getting Tyler’s outfit for his prom. He is Autistic, and the understanding of your staff is fantastic. Thank you for all you do.
I am is mom
so much for being there during every step of the process. Your knowledge and caring attention to detail made the experience a pleasure and allowed me to feel comfortable in the time you took with me. I was confident all details would be addressed and there wouldn’t be any hiccups the day of my event. Thanks again!
I was so pleased that you were there every step of the way to make sure I had the right fit and look for my special night!
one-stop-shop for all prom tuxedo rental needs.
Always a pleasure to use Sarno for prom tuxedos. Everyone there is so helpful and so nice.
– very helpful consultation and suggestion for choosing the right tux. The e-mail and text reminders were helpful too.
I have gone here. Five tuxedos and the experience is fantastic.
Came in unsure of what we wanted and after being shown lots of options, left happy.
and despite him being very tall and skinny, Sarno came throw for us in less than 24hrs. He was fitted at 1pm and at 11am the next day the suit arrived. I have always rented from Sarno and that will forever be the case.
fitting and returning was very efficient and handled with care. Thank you.
Top notch service from beginning to end. Thank you for helping to make my event more enjoyable.
Great business. This is because of their hard work as a family unit. They have incredible costumer service and they care about their costumers.
for making my prom special.
Excellent service and the tux looked great. Easy to get fitted and very convenient.
Great Tuxedo. Amazing service. Everything was perfect
Pleasurable experience from the minute you walk through the door. The staff is friendly and eager to help. Couldn’t have asked for a greater experience and would definitely recommend and would most definitely go back. Thank you for making my evening a great one.
i loved the tux for prom! It was a very fun and enjoyable experience.
Excellent service and advice. They give back to the schools as well. We will definitely use them again.
The only problem I had: when renting, I was told tux had to be returned on Sunday (day after affair) and store opened at 11. I never bothered to look at the hours posted on the door. I arrived at store on that sunday @11 to find the store did not open on sunday until 12; so I had to hang around for an hour. However, I came back at 11:40 and was let in to make my return.
Great experience from start to finish.
Excellent customer service.
Nice selection and excellent customer service. Highly recommend.
This was my second year going to them. The entire staff is professional and friendly. I highly recommend them.
This was not my first time using Sarno and I will continue to use them for all of my tuxedo needs. The staff are all so friendly and make it a happy and easy process to take care of. I have recommended your business to many people and will always rave about how fantastic the team is. Thank you for yet another wonderful experience.
Great service. Super knowledgeable and friendly.
It was very nice to meet you Mike, and your staff. We hope Cosch won the division!
and helpful. Everyone was very attentive. Nancy especially went above and beyond in helping. Thank you all so much!
Thank you!!!
just an overall good person and business owner! Loved working with him and builds a bond with all customers.
it fitted me to the bones. Thank you
of styles and colors. Fit was perfect and tux was in pristine condition!
with Jay at the Somerville location. The place was a little busy because of prom season but Jay made sure to take care of me as soon as I got in there and was very good with helping me decide what would be best for our wedding. I would definitely recommend going here to anyone that would ask. Thanks again Jay
Thank you for your help! Stang Prom 2024, Nathan and Andrea
with the service that the sales associates provided. My son was not happy with the suit he received and they were so extremely accommodating in helping to switch less than a week before prom.
the customer service was very responsive and helpful.
From the moment we called to see if they could help up the whole store was nothing but amazing !!
of there customers been coming here for many years and still the best
and the hrlp was great.
Great staff. Everything went off without a hitch even though my son got sick and had to postpone his fitting.
made the whole process awesome and fun! Would highly recommend to anyone but not because of the fabric, but because of the great employees!
They were so patient with us and made sure we got everything exactly how we wanted it! Thank you! Ps if the previous rating shows up I messed up and didn’t adjust the stars it should be 5 stars! ⭐️⭐️⭐️⭐️⭐️
Very friendly and helpful staff.
made it so easy and earned my future business.
The service we received could not have been better!
Amazing salesman Karon patient and pleasant. Nice environment, nice selection..
….thank you for helping him find the right fit.
Wonderful staff at the Dickson City store! For years my sons looked great in their tuxedos. Details are perfect and compliments the look beautifully.
The staff is very friendly and knowledgeable. The store provides several styles of tuxedos.
They helped my son find the perfect fit and look for his senior prom. I will be back with my younger son for sure!
When the pants and shirt were a little big during the try on, they quickly addressed this issue and the new sized items were ready for pickup within two days.
She put my son’s senior prom tuxedo together for us and we couldn’t be happier !
The young man who called was thorough, professional, and helpful in all the details. I was so thankful and grateful he called, thank you!
My son looked awesome! I highly recommend the Somerville location.
Both of my son’s tuxedos fit wonderful. Customer service was amazing and the tuxedos were in beautiful condition. Thank you Sarno!
We rented a tuxedo for my son’s prom. The staff and service were excellent and we will definitely be back next year.
He also was open to waiting for my son’s father to come in and see the pants. Also, after my son came to try on the pants. They were a little snug. But he was patient and took his time with us. When I came in to return the suit, an older gentleman was so nice and viewed my son’s Prom pics. I felt appreciated and valued as a customer. Great experience!
Everything was very easy. We had already “rented” a tux for the Scholar Athlete Football dinner and like that tux, so went with the same suit, but added the vest and a long red tie. It was ready to try on and take 6 days before the Prom, so we knew everything was as it should be and no last minute issues. I highly recommend!
Thank you for always being top notch…this was our last prom! We have used you X4 and have never been disappointed!! 👏👏👏
Very helpful in picking the right tuxedo color out to match his dates dress as we only had a picture. They color matched the vest and tie perfectly. I’d recommend them to anyone.
Went above an beyond to make sure we had everything just right. Thank you again!!
Immediately put my shy son at ease. The ladies always listen to what my son has to say, and makes certain he is happy with his choice. Upon the suit’s return, my son is always asked about his time at his event. Always a great experience!
We had a mishap with my son’s tie and pocket square. The store team stepped up and ordered a new one to be shipped and then went above and beyond to hand deliver it when they weren’t able to call and let us know that it was in!
I came in on the Saturday before my prom, they fitted me, and I was back on Tuesday – very quick…the jacket and shoes didn’t fit – immediately replaced and I had the full suit, fitting well by end of day Wednesday! Thank you for such quick service!
It was a quick and painless process. They were able to get us in and out while also providing us with advice on what would work best for our needs. Rental came in with plenty of time to pick up/try on. Return process was seamless.
My son was not a very pleasant person to fit a tuxedo for but So far I’m satisfied.. Again I am so sorry for my son’s displeasant mood towards you.
very helpful and the y have a vast array of suit/tuxedo options that’s very easy to find something for everyone’s style! Great experience!
They were so helpful, professional and friendly. The entire experience was easy too!
Even though the store was very busy they remained professional & above all friendly & did not get flustered. We also purchased a suit at the time of our tuxedo rental & they were more than happy to make sure my son also got fitted properly for the suit.
They are always welcoming and are helpful. We will always keep renting our tuxedos here.
They were kind and pleasant to deal with. I will use them every time.