As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
Very friendly and gave advice on what to get. Will come back for every occasion!
A courtesy adjustment was applied to my payment card so that was appreciated.
This was such a seamless experience! It was quick but not rushed, and when we had to switch out a size when the order came in, that was super easy.
Treated our boys like they were their own. Very patient with my son and his friends getting fitted together.
The staff is very friendly, accommodating, and knowledgeable. Will definitely use their services again.
The black and gold tux was very comfortable it felt fit on all the right places and the appearance on the shoulders was amazing especially if your a muscular build the fitted look is great the pants felt fit on your quads and it was also lose enough to dance in and just overall have a good time
Despite it being late in the day and just an hour before closing, they assured us that if we arrived 30 minutes before closing, they would accommodate us. We rushed to the store. Upon arrival, we found a busy store & the women efficiently assisting teens with tuxedo fittings, yet they still managed to keep things flowing smoothly. They had a well-organized system in place, and it was evident that they were on top of their game. While we waited for our turn, they provided us with a sheet of paper to fill out and books filled with tuxedo options to peruse.When it was finally our turn, the woman assisting us was absolutely delightful. She took her time to meticulously measure my son, ensuring that everything would be just perfect. Despite the bustling environment, we never felt rushed, and the overall experience was incredibly positive. I must commend these two remarkable women for their exceptional customer service skills. They truly went above and beyond, and their efforts did not go unnoticed. It’s no wonder even a bridal party sought information while we were there. Kudos to the entire team for their professionalism and efficiency! I would not hesitate to recommend this store for all your tuxedo needs!
I walked in with less than a week till my event and was able to find a great tux at an affordable price for the night. 10/10 recommend!
Staff was knowledgeable and friendly, definitely made the process easy and the tux rental was very affordable.
We had the best customer service! From ordering and sizing to pickup and returns, we couldn’t be happier with our experience. Thanks!
The person I was working with when getting my measurements, Erin, was one of the best workers I’ve met. Super good at customer service, had a great attitude, and seemed to genuinely enjoy her day while working. Her mood helped make the whole process go by smoothly and I was very impressed. Thanks, you guys are neat, and I would definitely come by again (on the rare chance) that I need another suit.
Will only use your store. The whole team is so helpful and makes it such a fantastic experience. Thank you as always Sarno!!
On each occasion, the tux I ordered looked great and fit perfectly. My first was a dark blue tux with complementary tie and pocket square and the second was black with a vest and colorful bow tie and pocket square. So if it is perfect, what more do I need to say? One other thing though, since they had my measurements, my second rental was much easier since I chose not to try it on first. I took the risk that it would fit – and it fit perfectly. All of that is why I rate them 5 stars.
We only use this location for our suit rental needs. They are beyond helpful and so nice! Love them! The suit was fitted perfectly; exactly how we wanted it and it was ready so quickly! My son always looks amazing in these suits. I would recommend them to everyone. Thank you all so much!!
Loved the color options for ties. Great experience for junior formal! Thank you!
Amazing experience for a first-time prom-goer who knew nothing about tuxedos and different styles!
Very thoughtful when suggesting ideas and really cared about how I looked. I was not rushed and felt like I was the center of their attention. Very professional, friendly and courteous.
Highly recommend.
using your store, and both experiences have been absolutely wonderful! From the customer service, to the measurements, to the quality and readiness of the suit/tuxedo was impeccable! We will be back end of May / beginning of June for the next event!! Thank you for your service!!
Very timely in having tuxedo ready.
customer service. I would give 10 stars if I could!
knowledgeable, Polite and professional
The associate was very nice and easygoing and made everything as easy and non-confusing as possible.
Staff members were pleasant, courteous, & patient. Definitely will return again in the future for many more occasions.
The entire process of renting the suit was very smooth and handled professionally. Also, the prices were very affordable.
The staff is friendly and efficient, The tuxedo fit perfectly, and great communication via text and email. I would definitely use them for all my special events and recommend them highly to my family and friends.
This was our second time back, we visited this time last year for Steinert Jr. Prom. They take the right amount of time to make sure you get what you like and also to make sure that you are looking your best with the proper alterations!!