As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
and earlier than originally scheduled.
The girl working there was a great help and super nice.
Definitely would go here again
Answered all of my questions pertaining to sizing and style of tuxedo.
Thank you very much
Made sure everything fitted and the rental was clean. Even noticed a small blemish on the collar, that I missed, of a white dress shirt that I was moments from taking home and said he will get a clean replacement. Excellent service.
knowledgeable and helpful made it great experience
was so nice and very informative.
The groom and the groomsmen looked perfect. With everything going on with my daughters wedding it was nice to have one less thing that needed attention and we didn’t have to settle for something that was just “ok”. Thanks, I will recommend Sarno every chance I get.
affordable an awesome to talk to an have questions answered
The young man who took care of my son was phenomenal!! He was so pleasant and helpful. The ladies in the front were also fantastic!!
-made it easy to find a tux
Will definitely use them again for prom, wedding and a suit purchase. Could not have asked for a better first time experience.
This is the 2nd time I rent a suit from Slade Tuxedo. 1st time was August of 2021 for my brother’s wedding and now for my high school prom in May.
and accommodating. Getting fitted was quick and easy!
I rented a suit from the Tuxedo by Sarno franchise in Alexandria Virginia and it was a great experience. Abbi was fantastic and set me up with a suit that fit perfectly. The suit jacket came in and the sleeves were a little bit too long but he hemmed them up right there.
done in a very professional way.
Thanks for the great and friendly service! 🙂
Especially at the location in bay ridge , 8201 5th ave , the staff in there is beyond excellent. Very nice , caring , and definatley make me want to return every time for a new suit to try on !
Tara and Amber kept the process running smoothly. It was very busy when we showed up so Tara scheduled us an appointment and got us in within an hour. Amber’s great eye to matching color along with her fashion sense they got the job done within 30 minutes. Thank you Amber and Tara
and employees, made the process quick and easy.
the experience was quick and easy. I’d recommend to others.
The front desk woman was very knowledgeable friendly and quick we picked a suit in 10 mins and were fitted and left with in a half hour
Plenty of parking and plenty to choose from.
very knowledgeable and very kind and patient !
to make sure every fit was exactly how I liked it! It was a great experience! Definitely 5 stars
helpful recommend your team family and friends thank you
was extremely helpful and funny and did a great job
And, dealing with Page Six…It’s Haute was wonderful! They made the process enjoyable!
warm and seamless. We have been customers for over 25 years and will continue referring our family and friends.
Very professional had everything I was looking for.
I forgot her name at the denville store but she was amazing and so helpful.
I’ve lived in the area nearly 20 years and this was the first time I’ve needed a tux. Got right in for a fitting. Thank you!
was very good at her job. She was attentive and professional.
and easy to work with. She was an excellent conversationalist….took an interest in knowing why I needed a tuxedo and had an excellent personality
for me to have a comfortable tailored look I felt confident in. She took the time to make sure everything was staged, bagged, and ready to go. I appreciated her professionalism!
from my little sister and man did they deliver. My rental was ready way before I needed it. Fit and feel of the suit was perfect matched with great customer service. Definitely will be back.
Answered every question I had, were thorough, detail oriented and helped us promptly. Would recommend!
Service was awesome. Wedding was postponed two years from covid and they were very helpful and understanding in that whole process.
WITH OUR GIRLS RUNNING AROUND. ALSO VERY INFORMATIVE AND REALLY HELPED US INVISION OUR WEDDING DAY! MUCH LOVE
I was very impressed by how quickly the fitting was done, I’m sure it wasn’t longer than fifteen minutes, and the final try on was the same. Renting a tuxedo from Sarno’s was a breeze! Thanks.
was doing, completely satisfied
me in making sure that my rental looked and fit great.
Suit was amazing. Carlos knew everything about tuxedos. Suit was ready next day.
with how comfortable they made us feel while selecting our formal wear for our wedding. They were very accommodating and also pleased with their rental rates. Would use there service again and also recommend to others.
helped guide us through the process of ordering our tuxedos, the store has such a wide variety of choices, they made great recommendations for us to consider and really made us feel at home!
Mark was very professional and attentive.
and eager to help and make sure everything was done well. I look forward to seeing the tux in person!
I will definitely refer others and use this location more in the future.
professional. Highly recommend!
We were helped right away. Great customer service.
Attention to detail, very satisfy
in and out great price and great suits 👍
People told me I was looking sharp.
Its not every day you shop for a tux, made it very easy
Also very professional!!! Will be recommending slade formal moving forward
professional service. Thanks for making it so easy😊
always over the top helpful and knowledgeable. Wouldn’t go anywhere else!
definitely going back for next occasion
Staff member ( I don’t know her name) was super nice.
girl knew her stuff fitted me perfectly thank you
was outstanding to work with
Our salesman was wonderful and sooo knowledgeable about everything tuxedo. we were lost no knowing what we wanted. but knew the look we wanted. we were so thrilled with our results…what a relief.
The ladies were very knowledgeable and helpful with great ideas on choosing accessories.
Everything went great when I came in for the fitting.
us brought nothing but great energy ! If was my first time there but definitely won’t be my last.
who helped me were terrific. Both were outstanding professionals. Apologies that I did not have his name.
guys there he sized everything to perfection and helped pick out my suit for the occasion it was a wonderful experience and can’t wait to go back
good recommendations, very helpful.
professional. Thanks again
totally happy great job thank you
and a quality sharp fashionable suit that fits like a suit is supposed to (especially since we are all a little “lumpy”). Top Hat Tuxedos (Tuxedo by Sarno in Whitehall, PA) has been a trusted and reliable resource more than once for my family & formalwear for special events. We had a delay in getting prepped because the event was not confirmed early enough. Once we knew it was a go, there was less than 3 weeks before the date, and my 2 kids and I needed suits – Top Hat got us in – even told us which day of the week was better (for timing & availability) – and got us out in under an hour. Will repeat any time I need to rent a suit or tuxedo, and recommended to you for your formal events. Psst: they sell formal wear too, in case you want a more permanent option.
Suit looked impeccable! Would rent from them again! Thanks!!!
As always Anthony provided top notch service.
for all your weeding or all other ocations…I’ll gladly recommend everyone to go here…the staff is very helpful n very professional at their service…thank you
I feel like they were safe and also professional. Hope the suit feels as good as the experience
They were extremely helpful, it was an pleasant experience.
about different suit options, and polite. Our assistant who helped us and sized my son’s tux was an absolute sweet delight.
The Garment is beautiful
My second time at Slade and satisfied once again.
The experience was great , extremely help and knowledgeable.
Very professional staff and the tuxes fit well .
Lisa and her assistant were amazing, helped my party with every question. Gave us great suggestions and advice!
Mark was great to work with.
Everything was perfect other than my vest which was a little tighter than the one I was fitted with. Other than that, it was a great experience and will definitely recommend and use your services in the future.
Great fit. Great Service.
Awesome! Tux fit well and looked great. I had to stop in the morning of the wedding to get a last minute pocket square for my son (the ring bearer). Thank you, will be back!
As a matter of a fact, we did and you had another rental as a result. Professional, proficient and friendly.
All garments were in great condition even the shoes.
Very easy fitting, delivery and friendly service.
Thank you
The staff was just wonderful. They were very helpful and knowledgeable.