As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
Great experience They knew what they were talking about.
And helps with opinions and is very quick !
The staff was great. Was interested hearing my story about the wedding and was very interactive.
Our rep was awesome taking the time to show us everything we were interested in along with making some get suggestions
Thank you for helping me.
about one time a year for tux rental. Staff service is top notch, personal and they give you what you order plus. I had first thought grey shoes matched best. When I went to try tux on, there were grey and brown shoes. One of the staff who had not been invlved in the intial selection took it upon herself to add the brown shoes as an aoption. Excellent foresight. A quick family poll at my daughter’s wedding resulted in brown as the best choice! Thank you very much!
Will always return here for any suits I may need.
The people there are very polite and helpful.
My new wife and I couldn’t be happier with the professional service and attention to detail provided! We will recommend to everyone!
and then made some great suggestions. Cole Gibson was outstanding in his knowledge and professionalism. He is a true asset to the Sarno Team.
So professional. Kind. And friendly.. perfect prices for each Item. Thank you so much.
Megan Kolata was the lady that helped us and she was phenomenal. Would definitely go there again and also will recommend them to everyone.
Arrived earlier than expected.
Sorry If I spelled her name wrong. She was a master craft of class/grace/knowledge and a glimmer of humor to round out a customer service experience that will make me a return customer.
Staff was very friendly and helpful. Very pleased with how everything went.
Would go back in a second and absolutely recommend!
The staff was very kind the whole time and I would rent a tuxedo again from again.
Definitely will be back!!!
Very personalized service. Clean tux. Great job.
They are professionals and reliable. I recommend this Tuxedo to anyone.
Service is great. Tux came a bit on the late side so we only had one day for the fitting. Everything was just fine though.
The tux fit and looked great.
Cole did a super job and we were pleased with both the tux choice and color.
deliver a vest if we could not come back to pick up. We will be back and keep recommending your professional staff.
Adrienne was the utmost professional, personable, knowledgeable, and courteous sales person that I’ve ever dealt with. She is the sweetest thing…
Fantastic service; friendly & professional staff. I would highly recommend the Linden location!
She said she was related to the owners. She deserves a raise!
and the selection was good.
The guy who took my measurements did everything and more.
The price of the tuxedo was very reasonable. Thanks for your professionalism.
in helping me find what I needed and they were very nice
AJ was very professional, provided detailed answers to all of my questions and even provided suggestions that I was not thinking about. Will definitely recommend.
Sales rep was well aware of the style and look I wanted ti create! Remained at my side, giving me personal assistance every step of the way! If I ever need to rent a tuxedo in the future Tuxedo by Sarno will definitely be my first choice!
We had an awesome experience with Willac? (We are bad with names…but that’s on our receipt! Lol Give that man a raise!!!
This is the second time, I have had to rent a tuxedo from them. Always current styles.
Will definitely revisit for any future tuxedo needs.
The staff member who fitted for the tux was friendly, knowledgeable and helpful. I would recommend this store for future tuxedo needs.
You leave feeling very confident that you are getting the right look for the occasion and once I received the tux it looked and felt great.
The people at the store were wonderful to talk to, and the tuxes that were available were exquisite. Was very straightforward to go in, pick out a wonderful design, and then leave satisfied.
Yes Sarno Tux did it’s job I’m happy to be able to see the magic in marriage.
even though he was not sized at the location. We were very happy with the outcome.
Great selection! Service and fitting was perfect.
The staff was great and very helpful. Would definitely use you again in future events.
The gentalman that helped us nailed the look we were going with.
You made the fitting and selection process easy
Look forward to using them again for future needs.
Easy process and well-done! Thank you!
and dedicated to their work. I will always use Sarno’s Tuxedos for that reason.
It was our first time renting a tux. Tux fit well. We will be back!
Tux fit like it was custom. Will definitely be back and recommend
and everyone was helpful and made it as easy as possible.
made rental process very easy
for your prompt and excellent service!
what more can I ask for
It’s alwaya a great experience to work with her!
We walked into TOP HAT to the staff helping a very large wedding party but the lady addressed my son immediately. We walked in 15 minutes before closing but the staff was still pleasant. The selection of colors to accent the tux was extensive and my son was able to get the color he wanted.
We were in and out quickly and very satisfied. And the price was significantly less than expected so a win-win-win experience! We highly recommend this establishment!
All staff was super helpful and treated us like family
and everything fit and looked great
Everyone at the metuchen location did an excellent job! They have top notch customer service and just great people overall.
even tho it store was very busy Clara, store manager was very helpful and knowledgeable.
and I felt really welcome and they address all your needs and perfect opinions on your selections
& were grandparents of the bride. my husband was measured in florida for his tux. upon trying it on at the rehersal dinner he found the jacket to be a little too snug. we called over to Sarno in Stroudsburg Mall. Dot was a big help in getting a larger jacket in time for the wedding the next day. She was very helpful & pleasant. Thank you again. The Caravellas
Dana’s tuxedo was very helpful and thorough. I will definitely return and recommend to anyone needing a tuxedo
When choosing our tuxedo place, we visited each store in the Valley and the customer service we received at Sarno was by far the best. The Men’s Warehouse employees just sat around talking without even asking us if we needed help, and Jos A Bank didn’t have a great selection for what we were looking for. When we came to Sarno we were greeted so warmly and given the full attention of the staff. We left there feeling great about our decision and super informed on everything we needed to know! I highly recommend Sarno for your Wedding or event!
from the beginning until the end. Everything was perfect 👌
Lori @ Dickson City store was awesome! She was very helpful & was easy to work with. Very friendly too! Thank You.
that some of the jewelry stones were missing.
and helpful throughout the decision making process regarding the selection of clothing.
The young ladies who helped us were friendly and helpful. I would definitely recommend them.
The staff was very helpful and thorough.
No need for any adjustments. Expert advice and professional Staff from the beginning, a 10/10 in my books!
the only reason I give a 4 is because it was a bit of a wait because one or 2 of the customers were taking a little long and I was just there for a quick fitting. Guys were really nice though.
Friendly, helpful, knowledgeable, and professional. What more could I ask.
because you put awesome people who really care about the client 1st. Lori Earl was amazing. She went out of her way to show us options & gave us the best customer service. Thank you Lori!!!
The jacket was too tight on the initial fit. When I went back the jacket fit perfectly. The rental was ready to go with time to spare. Staff was very friendly and helpful.
in the store. The staff was very knowledgeable and I was amazed by how nice everyone was. The suit was great and the prices were very reasonable. I will definitely recommend Arts to everyone and will be using them again for any events in the future.
from there for a wedding and I’m very pleased…
5 Star Service! Highly recommend these guys.
our photographer to LeeAnn once we receive them 🙂
My husband and I loved working with Tom. No matter how many times wen came back to make sure the tux we wanted to use for our wedding. He was there always kind and professional.
in suggestions for what we wanted… have yet to pick up and get more detailed fitting
Thank you so much for everything!
The people that helped me were professional, friendly, and respectful of my time. I couldn’t ask for anything more.
Tuxes looked great and fit exactly as we would have expected. The prices were a bit high but on par with Alexandria. The service and outcome was well worth it though.
and everyone at the Dartmouth location was extremely polite, professional and helpful with all questions and measurements!
Priced reasonably. Thank you!
great service, great tux!
Great service associates were extremely helpful!!
Entire experience was awesome.
very attentive and very easy to talk to! Thanks Chris for a great experience! Sincerely, Jeanne Graci
The sales associate was very friendly and knew her stuff.
Steve was very friendly and courteous.
and she made this process as quick and painless as possible!!
and the owner was very helpful the visit before when he spent a lot of time talking about matching colors and explaining the different styles.
Could not of asked for nicer salespeople. They were wonderful!
Just the look we wanted @tuxedobysarno
Robert and Raphael were easy to work with
The gentleman that helped us Sunday morning was fantastic. I was so impressed with his level of detail and attention to everything. Between helping us decide what would like nice for my wedding colors but something my fiance would be comfortable with. I went with the intention of just browsing and not committing to anything but after my apt our deposit is in and everything is picked out from the groom, groomsmen and father of the bride. Seriously thank you!
Great people and great clean store. Highly recommend.
They went above and beyond in trying to find the right color to match the bridesmaid’s dresses and succeeded! Everything went great with the men’s tuxes and they didn’t rip when we got down on the dance floor. I have nothing but great things to say about my experience.
along with willing to help employees that care about getting the right tux for everyone
The New Providence location was great.
It was very busy, only one girl was working and she was able to handle everyone professionally and politely and did a great job. Very helpful. Someone even drive there from the south shore store to help out.
Thanks so much for everything!
Staff did a great job and were friendly and helpful.
and I myself have been there once or twice.
The sales person was totally involved and informative
They made it kinda fun in a way. They were very helpful & friendly and the variety of suits was a ton!
Measurements were perfect, the tux was beautiful and the location is really conveniently located. 10/10 would recommend for rentals here on out.
for all your party’s needs good pricing and the quality of the TUXEDO are fantastic.
and informative in helping me and my fiance plan our big day.
Christine and her staff did a fabulous job! All the final adjustments and changes were handled without missing a beat! Thank You!
Will recommend to others.
Excellent service, knowledgeable staff, amazing fit on the tuxedo.
Would recommend them to everyone!!
Joe, who works the front and owns the franchise, was amazing. He can guess your size for every measurement just by looking at you! Him and his wife have great rapport with their customers and you feel like family as soon as you walk in!
Gave me professional opinion on what looked best.
Will definitely recommend this place due to the great service. Thanks Jack!
Our sales women was wonderful. Would definitely go back again.
The young lady who took my measurements was amazing, she was patient, smart and helpful.
Everyone I met was helpful and made the whole experience a less anxious one.
Great job. Staff was accommodating and could not be any nicer.
Zeller was absolutely incredible! From the minute we walked in Stacy helped us with every single thing we needed to have the perfect wedding!
Mark is fantastic ! Very helpful and funny. Highly reccomend for any occasion .
Thank you so much for all of the help!
I will definitely be using your services again
Stacy and the rest of the staff are great. Went to this store 10 years ago to get fitted for my brothers wedding, and had such a great experience, that I went back for my wedding last weekend. Definitely my go to place for any of my rental suit needs
Picked up my tux in plenty of time, it fit fine, didn’t need any adjustments. I had suspenders so the trousers hung in there real well. I was very comfortable the entire day. My tuxedo was very up to date and it was inexpensive. The Hazlet office person was great. I would recommend using them.
The entire experience was first class.
it’s like a professional we really appreciate service guys keep going like this may God bless your
there’s 3 family weddings this year my sisters, next month my mom june and mine’s in July. they’re doing all 3 weddings that tells you they’re the best around.
great personality I am highly recommending Iacobuccis to everyone
Thank you for everything.
and even drove me to my car with the garment bag and shoes. He really went the extra mile! Also, kudos to Vondell for his help. Awesome experience
They fit well and looked great.
Very attentive to the details. Highly recommend 👍🏻
I received lots of compliments
Didn’t even mind that we took forever to choose, thank you for your patience!
..Mike, the gentleman who took care of us , explained all of our options, helped us to choose what we needed based on our answers to his questions, all while educating us on things we had no idea to even consider,..a true professional with an natural penchant for excellent customer service,.. I can’t imagine ever going anywhere else to buy or rent formal Wear.
She was very helpful and nice. Answered all questions we had. She new what she was doing.
The young ladies that work in the store are great people.
Staff members in Dante’s were very professional and caring toward my request. The crew displayed interest with my choice of selection and also provided input toward latest fashion trends. Long story short, their humble approach with guests and and up to date knowledge with suits helped me choose the right pick and keep me up to date with class 🙂
Lisa was awesome and it was quick and easy ! Thanks so much !
by the way I transformed. And it was all due to your tuxedo. Thank you
I’m actually amazed that there are still amazing caring people in this world and I’m grateful that they work at Sarno.
Thank you again
I had to get my shirt switched out and it was switched right away. There were so many options to choose from that other tux places did not offer and I was very pleased I was able to pick out exactly what I wanted for my wedding with Tuxedo by Sarno. I will be recommending to everyone I know!
Shoes hurt a little bit from all the dancing.
and patient in the process of assisting me for my wedding.
going the extra step to help us pick out colors and styles
The Centereach location put together all the tuxes for my wedding. We had a pretty large bridal party (1 groom, 2 best men, 6 groomsmen, 1 ring bearer & 3 dad’s) and they were FANTASTIC with each and every guy. All my guys said it was a quick & easy experience, but they also took the time out to answer all our questions. We had 2 people from out of state in the wedding, and just to make sure everyone was happy and looking good, they ordered extra sizes just in case. I can’t say enough good things about every guy we met with. Thank you all!
The fitting was quick and the staff was both friendly and helpful… great combo 🙂 My rental was ready early and fit like a glove. Thanks for helping me look my best!
we really appreciate everything.
to every detail we wanted, tux fitting was done in a timely fashion!
Tuxedo fit perfect and was impeccable. Service at the shop was the very best!
All items were pressed and in great condition.
If there was a problem with any of the tuxedos, they were fixed immediately! I appreciate that. I just wish the prices were better for the junior groomsmen and ring bearers.
I appreciate that. I just wish the prices were better for the junior groomsmen and ring bearers. Everyone looked great!
All items were pressed and in great condition.
Tuxedo fit perfect and was impeccable. Service at the shop was the very best!
to every detail we wanted, tux fitting was done in a timely fashion!
The ladies there were amazing and are great at what they do! Would definitely recommend Tuxedo by Sarno.
Clara the manager was very professional and helpful! Thank you so very much.
for comfortable, great service.
Service was great, tuxes were ready way in advance. Anthony was great throughout the whole process.
Excellent service from Carol.
We were quickly attended to and able to be done in a very timely manner.
Thank you Carlos!
Found my cuff links I left on the shirt.
Mark took his time to explain what I needed to do. I called in the measurements he requested and everything was taken care of. Slade Formal was very easy to work with. Now all I have to do is wait for the big day.
A pleasure to deal with, quick and easy to get Tuxedos, wide selection
Myself and my fiancé walked in to get suits for the wedding, they made us feel like family!
Excellent customer service
Robert the Owner and Vondell are The BEST!!!
at Top Hat 40 years ago and they did a great job! We were back again for my son’s wedding in 2013 and 6 years later we are back again for our youngest son’s wedding . We were supplied with the same great service as 40 years ago. Thank you Top Hat.
When I arrived I was very cordially greeted by all of the staff. The young lady who took care of us, Stacey, could not have been better. She was pleasant, knowledgeable, funny and went the extra mile when dealing with us. I am a difficult size to fit, but Stacey was undeterred. She eventually found my size and put a tuxedo package together that was wonderful. I was so impressed with her that I made a point to mention it to her manager.
pick our tux and measurements was so helpful, kind and knowledgeable. Thanks Tom!
Staff was very helpful and friendly. Thank you all at Sarno especially CJ!
All the Tuxedos were perfect. Thank you
CJ was very helpful! It was such a fun, stress free experience because of him. We are excited to see everything coming together on the wedding day!
Lisa and her team were GREAT! I am one to do a lot of research on the product and company. I wanted a personalized experience and also wanted custom type tailoring on my Tux. Lisa took the time to answer all of my questions and was super helpful when I made a few appointments with my groomsmen to come and be fitted. Price was phenomenal, support was second to none, end product- the tux was perfect; it looked amazing, fit amazing, great quality!
They will always be my first choice when the attire is needed. Lisa is the bomb!
My fiancé and I went to the store in Dartmouth and met with Alex! He sold us on Slade out of all the other tux shops that we had been too and heard about! He is a very knowledgeable all welcoming salesman. We explained to him what we were looking for and shared our wedding colors with him. I will be telling anyone I know who is looking for a tux and amazing service to pay him a visit in Dartmouth Slade.
Mark was awesome! Energetic and very informative!
– Joe and Steve couldn’t have been nicer and provided great information and options to make our decisions much easier.
He provided us with various options and helped in selecting the right tuxedoes and accessories.
I have been satisfied more than once in last minute situations. Mark is most accommodating and exudes professionalism.
Abbi was very professional and informative with the measurements for our fittings.
Mark was very knowledgeable and easy to work with. He gave us plenty of options and made sure we received everything we needed.
The gentlemen was very tenative to my family when came to get fitted for their tuxedo Dec 30, 2018. He was very polite and informational about any tuxedo we had questions about and also gave good advice on a few things.
Great tux and great service.
Everything fit perfect ! Highly recommend!
from bow ties to pocket squares. My husband and his groomsmen and guests who rented tuxedos looked like hollywood stars on our wedding night. The front desk staff were very accommodating. Stacey personally helped us and she was amazing, very knowledgeable and patient, and ordered extra accessories to make sure we liked how everything looked at the try on! She made our experience extra fantastic! Will be back, would recommend.
Very helpful and personable.
CJ was very helpful with my son picking out suits for his wedding/ party.
Carol is great to work with.
You worked with me as much as you could and because of you, my wife and I had a very successful day. Everyone looked and felt great!!! Another thing I must add is that everyone at this store were very professional. Thank you!!!
I looked good as a groomsman. I just would prefer another day to return the tux. It can be tough getting the tux back after going to a wedding. 1 more day would help.
I have been going to Tuxedo by Sarno since high school. Prom, weddings, and finally yesterday, my own wedding. Everyone’s tuxedos were handed out the week or day before the wedding. When my groomsmen tried them on and things didn’t fit, they had the correct sizes for them within a few hours. On the day of the wedding, we had one guy rip the adjustment strap of his pants. A quick call and trip to Sarno solved the problem, and within the hour, my groomsman had a new pair of pants and didn’t miss any of the pictures that we took before the ceremony. If you’re looking for quality customer service and top notch problem resolution, look no further. I’ve heard horror stories about the competitors, but I have nothing but great experiences going to Sarno.
with Sarno. The only thing negative from out end, unfortunately, the groom did not have any button covers or cuff links and it was too late to go get them when they noticed. He borrowed his from another groomsman. Other than that, everything was great.
Fantastic service at the Sarno in Scranton. The tuxedos for my wedding were nice and we received a great deal. Thanks!
Rudi’s is the absolute best!!! We used them for our wedding and they were so helpful, nice and made you feel so welcome and comfortable. You can tell they love what they do. I would highly recommend Rudi’s!
with Sarno for our wedding tuxedo rentals (a total of 16 tuxedos). They made it easy to manage all of the groomsmen through their online portal and accommodated all of us quickly with trying on and picking up our tuxedos. The staff was always polite, both in person and on the phone. Most importantly, the tuxedos were very sharp! Thank you Sarno!
Were able to make adjustments and have new size within minutes. Outstanding service all around. Thank you!
Working with this group was super easy! They helped keep the guys on track, they explained everything easily! Picking up and dropping off we’re super easy! I would HIGHLY recommend using them for all of your tuxedo needs!
at black tie tuxedo. Mark went above and beyond to make sure I look perfect in my tux and was extremely helpful. Although some measurements were slightly off for groomsman( which is normal). They fixed everything quickly and efficiently and all my guys looked great. I would definitely recommend this store to anyone looking to rent tuxs for any occasion. I recently had gone to a bigger store for a friends wedding and they totally botched the job and had 0 organization or ever even remembered your name. At black tie tuxedo by Sarno you have a feeling that they actually want to do everything they can to make your day great and easier.
professional and knowledgeable. They really made the experience easy and we all looked amazing!!! Thank you and your team.
I walked in with just a slight idea of what I wanted and left with the perfect tux. The store hours were convenient which allowed all of the guys in my group to get fitted at a time that worked for them, and having multiple locations in the Sarno network made pickup extremely convenient. I will definitely be recommending Rudi’s and Tuxedo by Sarno to my friends getting married in the future!
and went above and beyond.
especially when my out of town groomsmen didn’t make it in until a day or two before the wedding. I will always recommend Sarno!
They made it very seamless. Tuxedos looked great and all my groomsmen were happy.
She was very knowledgeable and made our decision making process so much easier! She was very personable and eager to answer any questions.
Joe Stringer was the absolute best, he worked without our schedules, arranged for my fiance to try on his suit before the big day, and helped us decide the best color combination – Thank you so much!!
So knowledgeable and helpful through every step of the process, they made everything so easy for us!
Carmen was so helpful he went above and beyond!
they focused on detail and guided me to choose the right tuxedo and fit. They took pride in the product and the outcome.
pick out the style of suite and ties we both liked for myself and my groomsmen. I would 100% recommend going to Tuxedo by Sarno for any tuxedo or suite needs.
have used them three times within the last year or two. Very pleasant employees to deal with at the Stroudsburg (Stroud Mall) location. Will use in the future.
Father of the groom! Everything worked out well. Thank you!
when members of my groomsmen are from out of state. Judah Holohan, who works at Farmingdale and Selden locations is a tremendous help, giving great advice and making the entire process of getting tuxedos for a wedding stress free. Would absolutely recommend others to use Tuxedo by Sarno in the future!
Very happy with the customer service.
Appreciated the feedback during my fitting and the attention to detail.
for myself and all my guys. Everything looked amazing. Couldn’t have asked for more.
There was a miscommunication with the type of ties we ordered and she fixed it right away. Awesome service.
to make sure everyone had the right attire! I would recommend Tuxedo by Sarno over and over again! Excellent customer service!! Thank you for everything!
The salesmen were very knowledgeable, cordial and very professional. The tuxes were very stylish and generated many positive comments.
from christine and her team at the manalapan dante zeller store for my wedding tux . Would highly recommend anyone looking for a tuxedo to visit the store and see christine !
Your employees are very good sizing everything up and are right on the money! I’ll definitely be coming back in August 2019 for another tux for my other brothers wedding!!
One of my groomsmen was hospitalized and lost a great deal of weight as well as part of a limb. Dante provided a form with the measurement needed.
Lori and the staff were wonderful with us.
when we were between two different color and style tuxedos. You helped to bring our wedding look together and we couldn’t be happier with the results. John and Courtney really helped us with every step of the men’s ware from the moment we walked into their shop. We had several groomsmen that lived out of state and their orders were not a problem at all. Thank you from the bottom of our hearts, Christine & Jim
Thanks again. My tux fit great.
He stayed in constant communication with our groom and even handled some last minute fittings — day of the wedding! Really stand up guy that provides an excellent service.
Had everything we needed. A few of the groomsmen mentioned long wait times to get fitted and to pick up their suits. Up to an hour, which is unacceptable or a 10 minute fitting. Specifically, a few guys mentioned other people being taken ahead of them despite making an appointment.
from beginning to end. My stepsons tux needed a few adjustments just 2 days before the wedding and they fixed it within 1/2 hour. Highly recommend!!
Everything fit perfectly well. I would definitely recommend your place.
and need to pick up a tux for a wedding. The woman I spoke to was absolutely wonderful. She was incredibly helpful and was just an all around pleasure to speak with.
When it came to our Son’s suit (he’s only 2) they helped us find a suit that would fit him because they didn’t have his size in the color we needed! They even altered it for us when it came in the mail. Suits were very comfortable. There was no hassle or any issues for any groomsmen that were coming out of state. I will be recommending them to anyone I know that’s getting married! Everyone in the shop was so sweet and understanding, especially when my two year old decided it was time to run around and cause a ruckus. Thank you again! You guys were absolutely fantastic!
and just the sweetest person to work with, the tuxedos were great, thank you !
Everything went smoothly from beginning to end, my father, groomsmen and I were pleased with it all! And my bride loved the way I looked on my wedding day! Would definitely recommend.
And the Scranton store manager was the best.
Also, the staff was so kind and helpful!!
Dot was very professional and personal.
My tuxedo rental experience deserves every bit of that 5-star rating. They got me fitted and my sizes fast, the tux came in fast, and there was one small sizing issue that they were able to fix by the following morning. I also have to say they also gave me an call and email to let me know if all updates along the way so I was always informed.
Very classy tuxedos!!!
Rudi’s/Lisa was great to work with. She helped me with everything I needed and had a question with during my wedding process.
We appreciated that Frank took the time to review all the details and that each family member was well represented in their attire! Thank you!
Superb customer service and an amazing selection.
Perfect! No complaints and the service was great!
— thanks to their professionalism, attention, and support every step of the way. John, Courtney, and the staff of Forum were exceptional! Thanks, Forum!
made my selection and fitting easy. Thank you
Tony was very helpful.
The 2 gentlemen that helped us were super friendly and knowledgeable. Both were thorough and accurate but still managed to get 5 of us fitted in almost no time at all. I will be returning for tuxedos for myself and my groomsmen for my wedding next year.
They were personable, provided excellent and personalized customer service, and always willing to answer our questions. Shannon and Bri, who we worked with many times over the past 6-9 months, were especially helpful. All the staff were friendly, patient, and provided good opinions. I would definitely recommend to anyone!
Everyone at Sarno was a pleasure to work with.
AJ did and incredible job throughout the entire process. He was patient with my wife as we picked the perfect tuxedo.
There were little to no issues for the guys from start to finish! Thank you again for helping with my special day!
Thanks for all your hard work finding the perfect color!!
The groom and all the groomsmen look fabulous. My daughters special day we looked awesome. Thank you again for you attention to detail and great service.
The guys at the Mt Kisco location were very helpful and knew their craft. I will definitely recommend this location to anyone looking for a tux.
CJ and Angelo at the Scranton location were awesome.
Jay at the New Providence location took excellent care of all my needs and accommodated all of my groomsmen that came into the various Sarno locations. We all looked like a million bucks on my big day and would highly recommend this company for friends and family
She went above and beyond to make our vision come to life, and made us feel very comfortable about planning a wedding from out of state. Couldn’t of asked for a better experience!
Special thanks to Anaika and the 2 beautiful ladies from Memphis. Thank you
Extremely helpful and curtious!!
was so helpful! I really appreciated her efficiency and dedication to make our 12-year twins, Jared and Benjamin, look fantastic at my niece’s wedding on Oct. 6th. She remembered every detail. She really is a tremendous asset to Sarno!
in the Succasunna store for dressing our 12-year old twin boys for my niece’s wedding on October 6th!
The entire process was seamless and incredibly pleasant! Thank you so much!
to make sure my husbands tux was the perfect one for our special day. And put up with my crazy bridezilla self.
to allowing me 2 extra days to bring the tuxedo back. Extremely professionally
Excellent service. A few of our tuxedo rentals did not fit as expected when picked up. The Sarno team was extremely quick to get us new sizes and everything worked out great.
Everyone loved our color scheme it complimented the ladies dresses so well. The shoes were on point too. Once we receive our professional photos I will be sure to send you a few shots .. Thanks again Love the Richardson’s #093018?
Will recommend to others
Thank you, Tuxedo by Sarno.
Returns were a breeze.
Staff was cheerful and very helpful, made the whole experience pleasurable. Excellent staff and very helpful
The individual who helped me was great. Thank you.
Iacobucci’s wasn’t the first store I visited when looking for a tux place. I’m glad I kept looking though since I found Steve and Joe. They have a real confidence about what they do and helped me find something that was right for me. Anyways… Come your wedding day, you will love the way you look…I guarantee it.
1 rental did not have the cuff links, but aside from that, no issues.
We received many compliments on how nice the tuxes looked. And the cost was much less than I expected based on other tuxes I have rented in the past. Made the wedding day that much more enjoyable. It’s all about the bride, but I didn’t look so bad myself! Thanks.
Carol is the best! Great customer service!
and even a shirt substitution for a smaller size went flawless. The staff at the Alexandria store are friendly, courteous and professional. Very pleased.
We loved working with Carol and the rest of the team at Sarno in Ledgewood. The guys looked wonderful. Thanks so much for everything.
through the tuxedo rental process and finding the perfect outfit for our wedding. Thank you!
the gentleman was very friendly and really knew what he was doing.
I would recommend Sarno to anyone looking for a perfect suit or tuxedo and a great experience.
with the end result. There were some fit and timing issues with our ring bearers and one of our groomsmen. My grooms suit looked impeccable though!
They did everything to ensure that we got exactly the look we were looking for! It was great, and we are very excited to see the looks all put together. Thanks so much !
Overall great experience.
I felt Like family was taking care of me , it made the experience of getting my wedding tux amazing ! Thank you ?
You guys were AWESOME. The owner was was great and also the young lady with the great personality which I think was family made us feel so good and happy.They are the best!!!!! Also got a million compliments from guests.
My family has been coming to Tuxedo by sarno for a very long time and we always appreciate the help we get when trying to pick our suits or tuxes.
Even though we had guest coming from over the country everything was fitted properly and in a timely manner.
For future reference i will be coming there for more suits
One groomsmen did not receive suspenders.
Thank you so much for helping my groom and groomsmen look their absolute best! We had a slight color change 3 days before the wedding and Sarno had no problem with that!
and did a fantastic job correcting the terrible measurements taken by Dante’s Tuxedo in Metuchen. The staff at Rudi’s was always professional, timely and knew how to measure. Dante’s, however, was quite the opposite. They’d get 3 stars max… they messed up measurements for other groomsmen in the wedding party I was in! Wish we all started at Rudi’s!
Even when we picked up last tux the day before the wedding and the shirt was too large, you handled the situation perfectly and made it work. Also the tuxes all looked great!!!!
Her obvious love of her profession snd desire to make the customer look great shows in every thing she does.
Lady at Stroud Mall location couldn’t have been more helpful and welcoming. Very good experience.
Dante Zeller/Adams/Tuxedo by Sarno in New Providence did an excellent job.
I worked with Steve and he was awesome. Great customer service. Steve was very sociable with us and willing to go the extra mile to help us.
They helped us create a pefect matching look for our wedding day! We had cery few issues with the tuxes, but the small ossues we did have were corrected quickly! I would absolutely recommend using Sarno in Scranton, PA for your wedding needs!
Everyone at the locations that we rented from was wonderful, attentive and helpful.
I got married last weekend and My groom and his guys got their tux here. The customer service is great from the first day we went to just check them out to the weeks before the wedding when they called to make sure everything was ok. Their prices are also great and their Tuxedos variety is much bigger than other places.
they made sure that the entire groom party was ready for the day and everyone couldn’t stop talking about how the groom and groomsmen looked on that day
1 with EXTENSIVE alterations (to fit a woman) – 100% perfect wedding. THANK YOU!!!
Represents your company well.
they took there time making sure of the fit and that we were happy with it, and never tried to rush us.
Tuxedos looked awesome with our shoes!
and she did a wonderful job keeping him occupied and getting the fitting accomplished in a timely manner
Stacey made the whole process quick and simple, she was very attentive and she advised me on what sizes looked better will definitely recommend this place !
Easy to work with. They really are the experts. Made modifications without question all along the way to ensure everyone looked just perfect for our wedding
Outstanding service! Beautiful attire!
Entire experience with Iacobucci’s team was seamless. Tux options were 10/10. Thank you!
my first experience getting fitted and wearing a tux, I definitely will be going back to get fitted and purchase a tux, thank you guys
The sleeve were a little long but they fixed it on the spot…friendly and knowledgeable staff.
CJ did a great job.
Great material (pants) I though that I will end with broken pants with the dance and movement that I had to do but everything went well. Great job.
Congratulations ? thank you
but the morning of the wedding I was able to get a new pair on short notice.
Nice to do business with
Actually enjoyed the interactions with the gentlemen that work there.
and should get a bonus.
I was able to pick out my husbands’ suit, the groomsmen, the fathers, the grandfather, and my brothers’ suit. Everything was excellent and they were very accommodating to the many suit changes I made, which I appreciated.
My only complaint was that they did not give us prior notice about the $400 deposit that was due before renting out all of the suits. It was just an unexpected hold on our account the day before the wedding.
Matt was very professional and accommodating.
and the representative made it very simple and easy to phone order my rental. Thank you
We had one change, which was delivered the next morning. Good job!! I would definitely recommend this place.
but you charged me $15 for a missing bow tie after I rented more than $1200 in tuxedos.
The only downfall is the tux style we chose was a “slim fit” but there was no slim fit style for our groomsmen to try on, only the standard style. A few of our guys had to return certain pieces due to it fitting weird or not at all because of the slim style. In the end everything was wonderful and all the jus looked dapper but my only suggestion would be to have a slim fit style try on to make the process easier. And again, Shannon was amazing!
Rudi’s Formal Wear (South Philadelphia) took excellent care of me and my groomsmen! Great service, courteous staff, and they were quick to fix or replace items that were not what we wanted.
I would recommend Sarno to any and everyone!
and my sons looked terrific! Thank you!
The store associate was so friendly and helpful.
but it took three trips to the store to get the right one to fit. Thanks for everything otherwise, everyone looked very sharp.
even gave me a quarter to put in meter so I wouldn’t get a ticket
The guys in my bridal party looked clean and sharp and everyone commented on that. I was very happy with the help the girls offered us and the flexibility in getting my groomsman exactly what they needed in a timely manor. Dante Zellers tuxedo by sarno was great to work with. 🙂
I have done business with and has excellent customer skills and also was a blessing to me and my family
with the sales manager. It that little touch that you don’t receive from the bigger chains. Definitely will be coming back.
All the employees we worked with were very nice and patient. I would definitely recommend them to anyone.
Mark, Judah, and Alex were all great and patient with my guys! I will refer these guys to anyone for any event. 5 stars isn’t enough!
Now we just count down until the big day!
Good costumer service, associate was very knowledgeable about products.
Very nice people in New Providence location.
Emily was the best customer service. employee i have ever encounter, she made me feel at home while she attend to my needs, she is the best of the best.
Everything was perfect.
Sarno did a fabulous job! The guys looked incredible!
The tuxes fit great and we received great customer service from the store located in New Providence! Thank you!!!!
Try Ins well done, in a timely fashion. Always rec solid advise, expert final fittings. Thanks to the Sarno team, will use again.
Staff is very nice and easy going. Highly recommend Tuxedo by Sarno!
The lady’s were real nice 🙂
The two employees were very patient and helpful.
Can’t wait for the big day!! Thanks for everything.
Today was the first fitting. Stroud Mall in PA took their time and gave so much guidance in regards to style and color.
The location in Aleaxandria, VA was had top notch service. I would recommend them for any event. All my groomsmen tuxedos were the proper size upon delivery, all tuxedos were flawless (we didn’t even get the top of the line brands). Thank you Abbi for your patience with us.
I just got married to my best friend on Saturday. Needless to say, him and his groomsmen looked AMAZING. The suits were flattering and all of them were handsome as ever. Thank you to the team at Elephant’s trunk- Raphael, Robert, Vondell. They were extremely receptive and helpful.
Have Top Hat in the past and will use again.
She answered all our questions and I look forward working with her again
the black buttons kept coming unbuttoned
All of the staff attended to our needs. Exceptional service. Even though they take care of weddings daily they still showed interest and concern. Even with a difficult to fit member of my family took extra fittings.
Tuxedo by Sarno is a great place for all of your suit/ tuxedo needs.
Young girl at the counter helping my father and I was very good.
The tuxes looked awesome!
Carol Cristelli , the store manager, is very knowledgeable. and efficient.
The staff was super helpful and nice!
I spoke with Gene and he was very helpful, friendly and patient.
The staff is very helpful. They make sure everything is perfect for that special occasion. I definitely recommend them.
Everything was made available to us several days before our event and looked fantastic. They were polite, professional and we would not hesitate in using Dante again. 5 stars!
About half of my party’s suits fit on the first try.
and his groomsmen her personality is so kind and everyone looked sharped it reflected the quality of work and service she rendered to us thank you for helping our dream wedding into reality
We had absolutely no problems with any of the suits!! Highly recommend!!
I was in and out for each fitting with no issues.
Great service and excellent looking tuxedos. All of my groomsmen liked them.
He was very professional and accommodating. On time with all his appointments. I would highly recommend him and his team for any event
The help and knowledge I got was amazing and would definitely come back for future events. The price was about the same as other competitors but well worth it all for the service I received. Kelsie was awsome and I would rate her a 10/10. So happy!
Carlos was outstanding.
Thx a bunch. We appreciate it. Mr. &Mrs. Debrakins
however the end result was fantastic. Emily Caraballo & her team at Dante Zeller at the Westchester Ave Bronx location did an outstanding job making my best man, groomsmen and myself look really good.
Rudi’s Formal Wear is highly recommended!
My bridal part was huge, 16 tuxedos total when adding in ushers and family. Everyone’s measurements were done correctly, slight adjustments were made to make everyone look perfect. My wife and I both couldn’t be more happy with the service and tuxes from Sarno, would recommend to friends in the future.
and the pickup and return was quick and smooth.
Staff truly enjoys what they do. Really want you to look your best. Don’t hesitate to use them.
Convenient location and parking. Thank you.
and cordial in talking about the wedding. Great experience, looking forward to the final product.
They are knowledgeable and professional, they are also very nice and courteous.
perfect fit at a great price too. What more can you ask!
The gentleman was very knowledgeable and professional. He guided through the process and made it all very painless.
The staff at your Linden NJ store (333 W St Georges Ave, Linden, NJ 07036) were superb. They helped me with all my needs in my Tux Rental for my Daughters Wedding. Thank you so much, to the wonderful and beautiful Ladies at Linden Tuxedo by Sardo !!!! Will return when and if Daughter Number 2 decides to also have a special day in her life. I’ll just keep lighting those candles.
however, the groom was given the wrong tie. Sarno rectified the situation by delivering the proper tie in 1 hour.
Mark and team did absolutely awesome.
to make my 3 year old son feel comfortable getting fitted for his suit. John even gave both my kids donuts after the fitting session. John is top notch and super patient with kids!
great wedding, daughter said everything went fabtastic including my tux thanks
Everyone was super helpful and were not afraid to give input on what would look best with the tuxes we were choosing.
I am very pleased with the outcome
Everything was great! The workers were amazing and the color selection was stunning. The only complaint I had was suspenders were included on all the tuxes when they said it was going to be.
AND ME GOING THREW CANCER I FELT GOOD! EVERYONE WAS GREAT FROM FITTING TO RETURN.
and everyone was helpful and informative. looked great and had a great time
Tux fit great and selection of garments was a hit. Thank you.
We would recommend the store to everyone.
Also friendly atmosphere. Pleasure to rent the tux.
Everything went very well!
Went there for a fitting.. it’s a very friendly and professional atmosphere.. I also enjoyed the conversation I had with the owner..
It was a pleasure to rent the tux. I have been telling everyone and anyone i see how good you guys are…highest recomendation. The experience was actually FUN. Plus my friends and wife thought i looked real good last night. A home run!
and all my friends used them now!!! Great customer service!
considering it’s affordable price when compared to other local prices and quality. Also the service people of the tux department were very nice and helpful when explaining the process and when helping clueless people like me choose the specifics of the tux.
that is ready to meet your needs. Thank you
The two ladies working there were very friendly.
The tux was a perfect fit and comfortable.
I would definitely recommend Tuxedo by Sarno. I was very satisfied.
I was not happy having to rent a tux and attend this wedding. It took my wife weeks to get me to go and be fitted. The older distinguished gentlemen that helped me was amazing to my wife days before I went. This man made an uncomfortable situation very easy. I am grateful . Professional and quite a bedside manner.
Would recommend to my friends and family
so there were some questions regarding the measurements that were provided. Abbi provided extra pants for one, and suspenders for another, and even changed out shoes for my step-son (who had grown since the fitting). Positive experience all around. Above and beyond service!
The tuxedos not only fit after the first fitting but they looked fantastic. I recommend Rudi’s Formal Wear to all my friends and anyone asking about renting a tuxedo. Great service with a personal touch and they work with you the entire process.
staff is untouchable, next time i am in need of your service, I will be in touch. Again, you’re second to none…thanks guys for making my son’s wedding the best…good luck
I would recommend to any friends or family for wedding or special occasion.
Even when somehow my shirt didn’t fit, Shannon was able to order another one for me and got it in the next morning so there wasn’t an issue for being ready for my wedding.
I was so happy with how everyone looked for the wedding and the store employees we fantastic! Everyone was very helpful and returning the tuxedos was a breeze. I would highly recommend Tuxedo by Sarno to anyone looking to rent a tux or suit any time!
My fiance and I had originally scheduled our wedding in 2014. We had a few losses in the family which prolong the wedding but, when we did come back to reschedule the wedding and set up the new suits, the service was just as great and as we were told the prices were held for us. The attention we are given was personalized and it meant a lot to have the full attention on us. I would recommend tuxedo by Sarno to others as well.
I had gotten tuxedos for my groomsman and I for my wedding. Not only was I helped all the way through the process but all staff was polite and patient. I was even able to borrow a bowtie for my puppy who was also in the wedding. I looked amazing and the tux fit perfect. It was stress free compared to all other places I went to to find a tux. I am very grateful for all staff at the Whitehall location and for making my wedding day for my wife and I very memorable.
I used Tuxedo by Sarno for my Groomsmans tuxedo’s for my wedding this past weekend, and they were excellent! Juan at the Smithtown, NY location is a friendly, knowledgeable professional and had every Tux fitted perfectly. I would recommend them for any occasion, and will surely be back again. Thank you!!
Everything was great and we couldn’t have asked for more.
I used Sarno for both my brother’s and my own wedding. Staff is very friendly and helpful. Would recommend.
One of my groomsman from out of town attempted to pick up his up his tux two days before the wedding and discovered the pants didn’t fit. The store overnighted in the corrected size and made sure he received it in time for the wedding.
Great service, had to add shoes 2 days before the wedding, got them the next day.
Tuxedos by Sarno was the complete opposite experience! The tuxes fit beautifully, had a modern style, and all 9 of my groomsman were happy as well. I will use them again with any event that needs a rental in the future. Can’t recommend enough! Thank you!
The people who dress us were friendly and accommodating. Our clothes looked good and fit well. Corrections were made quickly and accurately.
with the friendly staff, Piro assisted us with everything from tuxes to ties and provided his ideas to give us the best look possible!
Awesome, simple experience. The staff was super knowledgeable and polite. Excited to see the final product. Thanks, Sarno
Our groomsmen looked amazing, and everyone loved their tuxes.
Excellent service and suits. Great time from start to finish. Awesome job!
Thanks to you guys my guys looked sharp for my wedding day!!
that went into our visit. The woman that helped us was very welcoming, patient and professional! Being father of the bride is a special time and the employees at Sarno made our visit worthwhile!
The tailor was extremely helpful in helping me design the outfit beforehand. Both my groomsmen and I were constantly complimented on how sharp the tux was.
The place is very nice with every size you can think of to try on. The owners are amazing, very helpful! I would definitely recommend them to everyone!
Took our information quickly and the gentleman who measured us was very nice and helpful. Nothing negative can be said about our visit with you.
because we felt that after we told them what we wanted, they saw dollar signs and gave us options that were so unreasonable. Very discouraged, we went to Sarno to look at tuxedos for my fiancé and his groomsmen. Adam was so pleasant and greeted us when we go there. We told him what we were looking for (we wanted to buy the suits) and he explained everything to us. He made it so the groomsmen could buy the suit and then rent the accessories.. he also kept our budget in mind. We were so suprised so well everything worked out and we really have to thank Adam because he made the process enjoyable and he was so helpful!
Everyone was extremely nice. I hate trying on clothes.
Used Sarno for my Prom, now for my wedding.
Christine was the best. She was knowledgeable of weddings and formal wear.
I’ve been apart of 6+ weddings and used several different tux rental companies. When it comes to bang for your buck, the extremely personable staff, quality of the tux, and just about any other trait you look for when selecting a tux rental company, Rudi’s blows all other out of the water. I could not find anything I didn’t like, other then parking but it’s philadelphia so you can expect an empty parking lot right out front.
My daughter is the bride and there was a big group of guys there from her bridal party. We were all fitted and paid our deposit quickly and efficiently.
Can’t say Enough about the great experience my wife and I had, we were greeted with a smile And a great hello. Not sure what we were looking for the manager made sure she had everything for us to try on and we even made some changes because of the choices we didn’t even know that were available. I would gladly tell any of my friends and family if they ever needed Ever need a tuxedo or if they need to rent a suit I would make sure they Stop by here 1st before going anywhere else it was a real pleasure.
You guys never disappoint. Couldn’t be happier with the tuxes for my wedding, the service you provided in fittings, and the personal touches every single time I’ve rented from you.
I was very satisfied with every step of renting my tux for my daughters wedding. The tux fit perfectly and I was able to dance and enjoy myself worry free.
Would recommend to others.
DOT IS THE BEST!
I was hesitant to rent a tux for my wedding, but Tony actually made it a pleasurable experience. Both gentlemen working here have great personalities and know their stuff when it comes to menswear. My Groomsmen and I looked great thanks to them. I am not an easy body shape to dress (athletic, gym regular), but they worked their magic and with the help of their tailor, I got a lot of compliments on my tux.
No matter the issues any of the groomsmen had, he handled with professionalism and tact and did what he could do to make it right! great service, funny guy, and great guy!
The suit was perfect and couldn’t have been happier with the experience
Excellent service by Carol coordinating grooms attire. We were really happy we chose Sarno!
Everything was perfect, tuxes look amazing and everyone we worked was was so friendly and tolerated our craziness (like my groomsman trying on EVERY jacket in the showroom). Thank you from the bottom of our hearts.
I rented a suit as a groomsman and was so impressed with the salesman that I bought a suit and also referred my brother who purchased a suit. I will definitely be back.
The great staff at Sarno Edwardsville and Wilkes-Barre were excellent help. I came in with a roughly mapped but lofty vision and admittedly moderate expectations. What I found was a set of staff members that helped make our wedding a dream in every possible way. They were excellent with suggestions, never pushy, always honest, and they were super-accommodating about last minute changes. Sarno has become my go-to recommendation whenever anyone needs formal men’s wear for any occasion!
My husband’s jacket was too big, and they ordered and shipped another one in the right size the same day. They looked great for the wedding!
This tux was possibly the best looking thing I have ever worn. The look was fantastic, but the fit was perfect. To cap it off, the shoes were the most comfortable pair of rentals I have ever experienced. All of this happened to be the least expensive tux for a wedding so far. To say I was thrilled with the results would be an understatement. This looked so good and fit so nice I had serious thoughts about just buying it. Not being from the area, it’s still a consideration of driving back.
I cannot speak more highly about this, everything was perfect. Oh, and unlike others they let you drop it off within 2 days instead of the usual next day. Phenomenal tux, really great experience!
Lisa was absolutely a great sales representative. She was patience and always made us feel understood. We started with Rudi’s in April of 2016. Unfortunately, we had a set back and had to change the date. I called Lisa right away and she was very sympathetic and caring. In the beginning of 2017, we’ve received a phone call from Lisa. She explained to us that our tuxedos were all discounted. Lisa explained to us why they were discounted and rescheduled for the groom and the rest of the men to come in April of 2017. From that point on, Lisa was by our side. She was even able to find tuxedos that were the same price of our tuxedos from the year before. Lisa has an eye for color and design and she helped us to decided what colors looked right with our color choices. Rudi’s Formal wear of Philadelphia is the perfect spot if you are looking for some one on one attention and care. They make you feel like your at home.
Hopefully I’ll personally never need to have a wedding but would recommend to anyone else who is. Xxxx love you guys Great job
Shannon was very helpful with selecting choices and styles that satisfied my needs. It was also great that I could drop off my tux at the front desk of Genetti Best Western and they picked it up. It would be cool if Sarno partnered with other hotels to provide that service.
We had one issue with a jacket fitting and it was quickly fixed prior to our wedding!
Absolutely perfect, the tux I rented for my wedding was a perfect fit. I have always come here for my tuxes before (Prom, other events) and will continue coming here for future occasions.
The Bride and Groom choose a rental place we that was convenient for all the bridal party. The staff at Somerville store was outstanding. The store that fitted groom made arrangements to pick up all 7 tuxs at the venue.
The guys all looked great at the wedding! Everything fit correctly.
Abbi is the BEST! I never dress up, and he showed me what to wear to make me look fantastic on my wedding day. He was super responsive to all my questions along the way, and even tailored my jacket a bit on the day before the wedding.
in making sure the entire groomsmen party looked perfect for the grooms big day.
The staff were very kind, helpful, and respectful! All of my groomsmen and I looked amazing thanks to Sarno & Son!
as had been done in the past. Tuxedo was ready a day earlier than promised, and I was allowed to take it that day and save another trip into town (about a 30 minute drive), Everything fit well and my daughter (bride) was very pleased!
The wedding party looked great. Thank you.
and the groomsmen & groom looked great! Can’t go wrong with elephants trunk! Thank you!
You guys rock! Kind, caring and knowledgeable staff. Thank you for making me look sharp for my daughter’s wedding.
My son and his new bride were married on 9-16-17 (Kline/Grudzinski). All the associates and Lori (manager) were so pleasant and helpful. We even had a last minute tie change and it was taken care of promptly. Definitely would recommend Sarno to anyone I know. I tried to submit 2 pics, but now not even sure which one came through. I didn’t have one of all the groomsmen (the professional photographer took those). I sent one of my son’s and daughter and one of the attendants lined up along the church steps as the bride and groom defended, but you really can’t see the faces too well. Thank you so much again!! It truly was a magical day ?
Thank you for making this experience a simple thing.❤️?
and all the other options available for both my husband and his groomsmen. My sales associate was amazing & very helpful. I plan to recommend my experience to my friends as they prepare for their big days as well. I would like to rate my experience a 10.
I give a 10+++ rating! The father of the groom had work schedule conflicts with the stores hours. I called at 4:50pm on Saturday, they close at 5 pm explained our situation and they said sure come down in 15 minutes and we will measure him. That is top service!! My Sons got their prom tuxes there and now tuxes for wedding party.