My son has Down syndrome and his sizes are all over the place, and he looks amazing! The experience was quick and fun.
The woman who helped us was great and made sure every detail was perfect for our special night!
You’re initial fitting went great and at the final everything was perfect
The shirt was a little snug and I couldn’t keep the middle studs in place so I just used the buttons and that worked fine.
Very friendly and great service all around! They made sure that my son was completely happy with his choices. Which he changed his mind when we were there to pick it up. My son and his friend looked so handsome in their tuxedos!!!
Alexa was very helpful at pickup and drop off. She could not have been nicer.
I can’t say enough about how great they were and how much they cared about making sure my brother’s big day looked as good as it felt.
Couldn’t have asked for a better experience. Will certainly use again.
Very friendly and gave advice on what to get. Will come back for every occasion!
She was very professional and educated during the consultation, and very quick and helpful. We would recommend this store to anyone! Thanks again!
Gladys was great so professional and personal. It was actually a fun time getting fitted for a tux. Can’t wait to go back and pick it up. Thanks!
Rusty is very friendly and efficient. We went in with an idea of what we were looking for and we got just that. Highly recommend!
A courtesy adjustment was applied to my payment card so that was appreciated.
This was such a seamless experience! It was quick but not rushed, and when we had to switch out a size when the order came in, that was super easy.
Treated our boys like they were their own. Very patient with my son and his friends getting fitted together.
Davis was very helpful during the fitting. The suit looked nice and I am confident it will fit well.
The staff is very friendly, accommodating, and knowledgeable. Will definitely use their services again.
We were very impressed with the service and look forward to the try-on prior to our son’s wedding.
The suit fit well and the entire ensemble was wonderful. I just wish I could have gotten a date with the lovely lady who measured me.
Not only was Adam personable, but he fitted me perfectly. I have never been in a suit more comfortable. Thank you Adam! You are amazing!
She was easy to work with and made everything super smooth.
The suit for me ( father of the bride) and the rest of the bridal party including the 2 ring bearers were perfect. The suits were available a week before the event, which was great. I would recommend Top Hat for anyone looking for a suit or a Tux.
The black and gold tux was very comfortable it felt fit on all the right places and the appearance on the shoulders was amazing especially if your a muscular build the fitted look is great the pants felt fit on your quads and it was also lose enough to dance in and just overall have a good time
Despite it being late in the day and just an hour before closing, they assured us that if we arrived 30 minutes before closing, they would accommodate us. We rushed to the store. Upon arrival, we found a busy store & the women efficiently assisting teens with tuxedo fittings, yet they still managed to keep things flowing smoothly. They had a well-organized system in place, and it was evident that they were on top of their game. While we waited for our turn, they provided us with a sheet of paper to fill out and books filled with tuxedo options to peruse.When it was finally our turn, the woman assisting us was absolutely delightful. She took her time to meticulously measure my son, ensuring that everything would be just perfect. Despite the bustling environment, we never felt rushed, and the overall experience was incredibly positive. I must commend these two remarkable women for their exceptional customer service skills. They truly went above and beyond, and their efforts did not go unnoticed. It’s no wonder even a bridal party sought information while we were there. Kudos to the entire team for their professionalism and efficiency! I would not hesitate to recommend this store for all your tuxedo needs!
They were so welcoming. I will definitely recommend this place. Great customer service and very Professional! I highly recommend going here.
I walked in with less than a week till my event and was able to find a great tux at an affordable price for the night. 10/10 recommend!
Staff was knowledgeable and friendly, definitely made the process easy and the tux rental was very affordable.
We had the best customer service! From ordering and sizing to pickup and returns, we couldn’t be happier with our experience. Thanks!
I love the amazing customer service!
The person I was working with when getting my measurements, Erin, was one of the best workers I’ve met. Super good at customer service, had a great attitude, and seemed to genuinely enjoy her day while working. Her mood helped make the whole process go by smoothly and I was very impressed. Thanks, you guys are neat, and I would definitely come by again (on the rare chance) that I need another suit.
Will only use your store. The whole team is so helpful and makes it such a fantastic experience. Thank you as always Sarno!!
On each occasion, the tux I ordered looked great and fit perfectly. My first was a dark blue tux with complementary tie and pocket square and the second was black with a vest and colorful bow tie and pocket square. So if it is perfect, what more do I need to say? One other thing though, since they had my measurements, my second rental was much easier since I chose not to try it on first. I took the risk that it would fit – and it fit perfectly. All of that is why I rate them 5 stars.
We only use this location for our suit rental needs. They are beyond helpful and so nice! Love them! The suit was fitted perfectly; exactly how we wanted it and it was ready so quickly! My son always looks amazing in these suits. I would recommend them to everyone. Thank you all so much!!
Excellent help. The man who waited on me was very experienced. Prices are very good and they fit you like a glove in any style suit you want.
Loved the color options for ties. Great experience for junior formal! Thank you!
Amazing experience for a first-time prom-goer who knew nothing about tuxedos and different styles!
Very thoughtful when suggesting ideas and really cared about how I looked. I was not rushed and felt like I was the center of their attention. Very professional, friendly and courteous.
Highly recommend.
using your store, and both experiences have been absolutely wonderful! From the customer service, to the measurements, to the quality and readiness of the suit/tuxedo was impeccable! We will be back end of May / beginning of June for the next event!! Thank you for your service!!
Very timely in having tuxedo ready.
customer service. I would give 10 stars if I could!
I decided to attend the Friendly Sons of St Patrick Dinner and was concerned that I may not be able to rent a tuxedo for the event. I received my tuxedo within a day and appreciated the effort very much. I am the person to the right in the photo
knowledgeable, Polite and professional
on multiple occasions and every time they are very professional, friendly, and make sure they have everything ready and prepared when I need it! Rusty was great the last time I went and made sure he got the suits we wanted and made sure we were happy with everything from head to toe!!
The associate was very nice and easygoing and made everything as easy and non-confusing as possible.
Staff members were pleasant, courteous, & patient. Definitely will return again in the future for many more occasions.
Everyone in the store was friendly and helpful. It was just a wonderful experience from start to finish!!
We had 10 people there and your team took care of all of us very professionally. There was no pressure and everything went very well. Thank you.
They’re a wonderful family at the Princeton location. They worked well together to manage multiple customers at once.
I’ve been renting from Sarno for many years. Never dissatisfied. I look forward to many more. Thank You to all the staff that took care of us.
There was no pressure, which was very helpful considering we had no clue what we all wanted. My future son-in-law is looking forward to his fitting day. 😊
The entire process of renting the suit was very smooth and handled professionally. Also, the prices were very affordable.
Picking up the suits was so fast and efficient. The suits are nice but one suit has some rips inside the pockets and the shoes had slight scuffs. No one would’ve noticed those things but I wasn’t expecting some wear and tear on the items. It was easy to return everything the next day.
The staff is friendly and efficient, The tuxedo fit perfectly, and great communication via text and email. I would definitely use them for all my special events and recommend them highly to my family and friends.
Mark went above and beyond to get me going for my wedding. He gave his opinion on everything but did not force me or my fiance into any decisions. Very quick and efficient fitting. I’ve never had a tuxedo fit me better.
This was our second time back, we visited this time last year for Steinert Jr. Prom. They take the right amount of time to make sure you get what you like and also to make sure that you are looking your best with the proper alterations!!
and if you get Angelica, she’s as superlative as it gets! Went the extra steps to ensure I looked good, which is tough.. but I looked great
Also, the suit was perfect from 1st try-on after the initial visit which not only saved time but saved me in the fact it was last minute and I would of had to wear it either way 😅.. So again, Thank you so much for the amazing work
in Metuchen, Anthony and his crew provide professional class service, efficiency, and a great selection of tuxedos and suits for all occasions. I highly recommend their services for your next occasion
Had a little difficulty getting vest straps to remain as adjusted. Also thought the bow portion of the bow tie was too small. Otherwise I was very satisfied.
Needed a unique tux & our expectations were met. Got the tux very quickly & we were very happy with the process. Will definitely be the first place we go to the next time we need a rental!
Easy to work with and picked out a great suit for me. I got tons of compliments. I will definitely be back if a special occasion comes up. Thank you for everything!
We came in for a tux for my son to attend his first Tim Teabow Night to Shine Prom. Your generous package price coupled with your staff’s gracious attention to my son made this a special occasion for sure!
They took the time with my son, who has an intellectual disability. Made sure everything fit correctly and that he understood how to use the pearl buttons and things. They talked to him, not at him or me. His thoughts were always listened to and then asked me. We both received so many compliments on how handsome he looked this year!! Thank you for making his dream come true!!
Great customer service! Couldn’t have been treated nicer or with more concern or respect!!! Tux was an excellent fit and looked great! All in all it was a great experience!
The employee helping us ( I believe her name was Amanda ) was amazing!!! The tie she suggested was a perfect match!!!! Great experience!!
The service was superb. The young man who helped me was very knowledgeable and knew what he was doing. He was kind, respectful, warm, and inviting.
They provided us with different choices and helped make everything go so smoothly. Can’t wait for the actual pickup and my daughter’s wedding.
When I called on the phone, Nicole scheduled me right away. I met with Kim the next day and she helped to get me the pefect fit. Kim was very knowledgeable and helped me to narrow down my decision. When I picked up my tux, Kim and Nicole made sure everything fit perfectly and sent me on my way. The return process was just as easy. I would recommend Sarno to anyone who needs a Tuxedo or a beautiful suit. Thanks for making the experience easy and for making me look sharp!
I rented a suit at the very last possible moment, and the young lady who helped me (whose name escapes me) even assisted me with selecting a tie. I would absolutely be happy to return as a satisfied customer.
from a long tie to a bowtie and being able to provide the service the day of the semi. Also, your staff did a great job helping my mom choose the perfect bowtie to match my dates dress perfectly!
From the time we walked in to select the suit until we had to return it everyone was super nice and helpful!!
Friendly staff, quick turnaround for any extra tailoring we needed. Maybe see about those automated ‘late’ emails counting Sundays, but otherwise no complaints.
The patience and kindness shown to my fiance and I picking some of the most important details of our wedding was incredible and truly appreciated.
I took my son for his tux with only 5 days remaining till his semi… I had no idea what I was doing and they took care of everything!!! These 2 ladies were not only fast but super sweet! Super friendly and got us in and out quick!!! The customer service is amazing! Great job ladies and thank you! I never expected it to be this easy to get a tux!!!
Place was easy to find,parking ….well it’s Philly but I found a spot across the street. Ha! Quick and painless.
Jasmine was Wonderful! Always a smile, elegant and graceful as a fine Tuxedo, offering recommendations and options to make sure we as customers were happy.
and was involved in every decision regarding his rental. The sale did not got forward until he was satisfied. My only complaint is the cost to rent a suit seems extraordinary. This may be the norm since we don’t rent suits or tuxedos often, but I felt like it was sticker shock. I’m thankful for the school discount otherwise the rental was $300.
and they did everything to ensure that I had the best experience with my rental. Once my rental came in the look wasn’t perfect but the team assured me that it was no big deal and the next day they had the perfect tuxedo for me for my wedding day. I couldn’t be happier with the Team and the Tuxedo. Thank You!!!
The tux fit perfectly on the first fitting and no alterations needed. They know their stuff here and don’t pressure you on any upsells – they really care that you and your party look good. Love it. Will be going back for future formal wear needs.
and made the entire process very easy my first time there. They are very knowledgeable and accommodating to make sure they you walk out happy. I will definitely come back for any future suite rentals/purchases.
Quick and accurate sizing and everything fit as well as possible. Received prompt communication when tux was ready to be picked up in plenty of time for additional adjustments (even though none were needed).
The alerts through mobile phone for pick up and drop off also came in handy as good reminders
Well, please with their courteous and considerate staff. They made the occasion very “SPECIAL,” Joe.
The service was great. They really helped me a lot and the suit that I picked was beautiful. I had a lot of compliments at the party I went for my company they thought I was the GM of the company so now I know where to get a good suits. excellent store. Excellent employees And the service was excellent and I thank you
The staff that took care of us for Kristian’s formal were incredibly knowledgeable and very helpful picking out the perfect tux for the occasion. Thank you and we will definitely be back for future formals and proms.
The attention to detail during fittings helped keep my groomsmen at ease. My brother was only able to attend one fitting, without a final, and the staff ensured they took care of him. The Brooklyn and Bronx locations blew my mind. Couldn’t wish for anything better
Thanks Abbi for making our experience exceptional. I will definitely recommend tuxedobysarno to all my family and friends. Happy customers, Thank you!
Everything was awesome. I had a last-minute need for a Tux, and I was quickly accommodated. Excellent fitting, great Tux, and awesome service.
Excellent service, and precise fittings!
The service was excellent. She really helped me a lot and I love the service. It’s a very nice store. Nice quality clothes and I thank you.
They were awesome to work with and they were super efficient. Highly recommend for any occasion but they made my groomsmen look perfect. Big thank you to the team!
Great experience suite was ready on time you guys always do right by me appreciate you guys!
That my guys did not get a chance to try out on their tuxedos, but it fit them perfectly. There were no problems with the tuxedos out of 14 groomsmen. STEVE was amazing for sure. Thank you for a great service.❤️
With so many locations our groomsmen and fathers were able to pick up/drop off at the location nearest to them and we had the peace of mind that everything would match and it did. Even if someone needed to size up or down the week of the wedding there was nothing to worry about because the new piece came in the very next day. Tuxedo by Sarno even fitted one of the bridesmaids with a maroon color suit that matched the bridesmaids gowns perfectly.
From start to finish, the staff was efficient and incredibly helpful. They ensured all groomsmen and additional rentals were perfectly sized, promptly addressed any alterations, making the entire process seamless. The attention to detail and commitment to customer satisfaction truly set them apart. If you’re searching for a smooth and reliable tuxedo rental, look no further!
at all 3 locations that serviced our wedding! My husband, his groomsmen and our fathers all rented their tuxes through Sarno and the staff was absolutely incredible during the entire process. We had a few bumps in the road to planning, including a last minute groomsmen change and unfortunately a death in the family and the whole Sarno team handled every change with grace and understanding. Our gentlemen looked and felt incredible for our wedding day! We are so thankful for everyone from the Stroudsburg, Philadelphia and Hanover locations! Thank you again!!!
Alex helped us this week to pick out tuxes for our wedding. He was very friendly, helpful and patient. We are glad he is the one helping us!
Marc and the assistant woman were nothing but helpful and accommodating to me and the guys for both our fittings.
Your staff who fitted me and replaced pants for my grandson were very thorough, efficient and professional. They were also very courteous.
Father of the Bride. This is my second tux from you. I returned because of the excellent service and quality of the tux.
Day of wedding we had few last minute changes with the groom crew and they took care of everything we needed with our last minute changes. Thank you guys the Colemans❤️
Actually over the past month I have worked with Gladys Guzman on two separate fittings. The first was the creation of a Halloween costume with a purple theme to portray Professor Plum from the Clue Board Game at a Book Club party. The second was a traditional Tux for a Gala at our local club. In both cases, Gladys was extremely competent, helpful and personable. She made the whole process very enjoyable which contributed to the good times I had at both events. Upon returning the tux and due, in part to Gladys’s skill, I decided to order a new tux for purchase from her. Thanks Gladys!
I’m not one to normally wear suits. But this week was the exception. I didn’t really have the confidence in myself. But the next 2 days of having this suit. It really opened me up. Everyone there was respectful, patient, and well everything was perfect. Thank you
She, repeatedly, went above and beyond expectations to ensure that I would be properly fitted and correctly outfitted to assume my place at the event.
As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, the customer: How did we do?
The feedback has been incredible. Across a network of 40 locations, spanning across the northeast from New Hampshire to Virginia, we received thousands of replies from customers like you about their experiences. Thanks to you, others can now read about your experiences and make a confident decision in renting formal wear.